What Should I Do with My Recent HO Lead Online Orders?

[sandilou]

I have gotten a few HO lead online orders lately. Now what? Should I contact them? Should I send them and thank you? Should I add them to my newsletter? I just don't know . . .

Sandi

 

[wadesgirl]

If they give you information I would follow up with them and make sure they got their products and if there is anything else you can do for them.

 

[raebates]

If they don't leave contact information there's nothing you can do but be grateful. If, however, they do leave contact information, I send the following email:Thank you for ordering from The Pampered Chef. The Home Office sent your order through my website, since I’m a local consultant. I’ll call in a couple of weeks to make sure you love what you ordered. If you’d like, I’d be glad to add you to my newsletter mailing list. I send out one email each month with tips and upcoming specials. Just let me know by reply if you’d like to subscribe. I also invite you to visit my website at [website address]. You can view a current catalog and find out more about the current specials. In the meantime, please don’t hesitate to contact me if you have any questions at all.A couple of weeks later I call to see if they've received their order and if they have any questions. Sometimes it leads somewhere. Sometimes it doesn't.

 

[sandilou]

Thank you!! That was just what I was looking for!

Sandi

 

[nancycookspc]

BEWARE! Especially this time of year- I would wait till after the holidays-

Don;t ruin anyone's surprise- take it from one who knows!

 

[raebates]

That's partly why I email first. If it's a surprise I've had people email me back and ask me to check back after a certain date.