What Should I Do to Thank My Past Host for Placing a Web Order?

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Discussion Overview

The thread discusses ways to thank a past host for placing a web order, with participants sharing their thoughts on appropriate gestures and personal experiences related to customer appreciation.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, considers sending a thank-you gift but is cautious about not wanting to give away commission.
  • Another participant suggests sending an advanced copy of the new catalog along with a thank-you note, highlighting the opportunity to invite the host to a future show.
  • Several users mention that a handwritten thank-you note is sufficient and conveys appreciation without the need for gifts.
  • One participant shares their experience of using thank-you cards with a recipe to enhance customer service.
  • Another participant notes that the host seemed happy with her order, implying no need for additional gestures.
  • One participant reflects on the dynamics between the past host and her family, suggesting that the order may have been a way to reconnect.

Areas of Agreement / Disagreement

There appears to be general agreement among participants that a handwritten note is an appropriate way to express gratitude, with differing views on whether additional gifts are necessary.

Contextual Notes

Participants share personal experiences and preferences regarding customer appreciation, focusing on the balance between expressing gratitude and maintaining business practices.

Who May Find This Useful

Consultants looking for ideas on how to thank hosts for orders may find the shared experiences and suggestions relevant.

Intrepid_Chef
Intrepid_Chef
Silver Member
Messages
5,144
Last November, I did a show for a lady. It was a very good show (almost $500) and though I have sent her my newsletter, I have not talked to her since.

Today, I checked CC and was shocked to discover that this lady had placed a web order yesterday. It is $69.52 commissionable. Although she got her past host discount, she paid more in shipping than if I had put it on a show. (But then again, I don't have a show going in for a while.) She also didn't get the monthly special because it was an individual order.

I was thinking of sending something to her as a thank-you. What would you suggest? I don't want to give away my commission.
 
Last edited:
Maybe an advanced copy of the new SB?? You know she doesn't have it yet AND you can stick a thank you note for order and letting her know she gets a sneak peek at ONE of the over 20 new items PC has arriving in less than a month. Ask her to host a Fall Fling Show for you...or whatever name you give it! :)
 
  • Thread starter
  • #3
Hmmmm ... the only NEW SB I have is in my tote all the time ... haven't ordered the new one yet.

I was more upset when I thought she didn't get her PHD but when she did ... I was less concerned. I still appreciate it, though!
 
I'd just send a handwritten thank you note.
 
yeah, what's wrong with just a thank you note? We can't get in the habit of giving people gifts every time they place an order. A hand-written note says more anyway.
 
I ordered some Thank You cards from Merrill; they have the Tuxedo Brownie recipe on the front of them. I use these to write a thank you to the host when I am closing out her show. To me, this is just an extra touch of customer service and they are likely to keep the card because of the recipe.
 
No gift needed, just send her a note. She was apparently happy paying the price she did for the products. No need for anything to come out of your pocket.
 
I agree. A handwritten note goes a long way.
 
  • Thread starter
  • #9
Thanks ... that's what I'll do ... I was mostly concerned about doing something else b/c I thought she did not use her past host discount, but she did.The funny part? Her niece, whose party was where I met her, has re-booked. There is apparently some long-standing feud between this past host and her niece and sister-in-law. So I suspect she heard about the September show through the grapevine and this is her way of saying, "Ooops, sorry, I just ordered." That's OK, I will gladly take business from the whole family!
 
Di_Can_Cook said:
Thanks ... that's what I'll do ... I was mostly concerned about doing something else b/c I thought she did not use her past host discount, but she did.

The funny part? Her niece, whose party was where I met her, has re-booked. There is apparently some long-standing feud between this past host and her niece and sister-in-law. So I suspect she heard about the September show through the grapevine and this is her way of saying, "Ooops, sorry, I just ordered." That's OK, I will gladly take business from the whole family!
Click to expand...

Oh that is funny! Good thing she order from you.
 

Frequently Asked Questions

What is a simple way to thank my past host for placing a web order?

A simple yet effective way to thank your past host is to send a personalized thank-you note. You can express your gratitude for their continued support and mention how much you appreciate their loyalty to your business.

Should I offer a small gift or incentive to my past host?

Yes, offering a small gift or incentive can be a great way to show appreciation. Consider sending a sample product, a discount on their next order, or a coupon for a future party. This gesture can strengthen your relationship and encourage future orders.

How can I express my gratitude through social media?

You can publicly thank your past host on social media by tagging them in a post or story. Share a photo of the products they ordered and express your appreciation for their support. This not only thanks them but also showcases your products to your audience.

Is it appropriate to follow up with a phone call to thank my past host?

Absolutely! A phone call can add a personal touch to your gratitude. It allows you to have a more meaningful conversation, and you can ask for feedback on their order or discuss any future needs they may have.

What should I include in a thank-you email to my past host?

In your thank-you email, include a heartfelt message expressing your appreciation, details about their recent order, and any special offers or promotions you may have. You can also invite them to host another party or provide feedback on their experience.

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