What Do You Say to a Machine When Making a Call?

Click For Summary

Discussion Overview

This thread explores various approaches participants take when leaving messages on voicemail for potential customers, particularly regarding upcoming specials. Participants share their personal experiences and wording they use to encourage callbacks.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions a positive outlook on receiving callbacks and inquires about effective wording to use when leaving messages.
  • Another participant shares their approach, including mentioning upcoming host specials to pique interest and stating they will follow up if there is no response.
  • A participant identifies themselves as a consultant and describes their message, highlighting specific specials and expressing eagerness to connect.
  • One user raises a related concern about organizing contact information and following up with potential customers.
  • Another participant suggests using a website for tracking customer connections and organizing calls effectively.

Areas of Agreement / Disagreement

Views differ on the specific wording to use in messages, and no clear consensus emerges regarding the best approach to leaving voicemails.

Contextual Notes

The discussion centers around personal experiences with voicemail messages, specifically in the context of informing customers about specials rather than host coaching or recruiting.

Who May Find This Useful

Consultants looking for ideas on how to effectively communicate with potential customers through voicemail may find this discussion relevant.

M
missyciccolella
Messages
791
OK, I know getting someone to call me back is an act of God, but I still like to remain positive:D and think some folks will return a call. When you get a machine, what do you say other than your name and phone number? Do you have some wording that you use to peak interest or just say I'll call you in _ days if I haven't heard from you? Just curious what other are saying or not saying.:balloon:
(I'm talking about call not pertaining to host coaching or recruiting...more about informing about specials)
Thanks!
 
I usually throw in something like "We have some awesome host specials coming up that I would love to share with you. Please give me a call back at... Otherwise I'll follow up in a few days if I don't hear from you. Have a great day!"
 
I say, "Hi, This is Rae, your Pampered Chef Consultant. We have some great specials for November that made me think of you. I'd love to share them with you. so give me a call. If I don't hear from you in a few days, I'll give you another call. Talk to you soon. Bye."
 
Slightly related, but what do you do with those pieces of paper while you wait a few days? I have so many piles and I'm always forgetting to call someone back or can't find someone's info when it's time and then it's too late. I need help organizing. Thanks.
 
Do you have a website? Customer connections is a great way to track potential host, contacts, recruits etc. I'm able to print reports and start making the calls.
 
missyciccolella said:
OK, I know getting someone to call me back is an act of God, but I still like to remain positive:D and think some folks will return a call. When you get a machine, what do you say other than your name and phone number? Do you have some wording that you use to peak interest or just say I'll call you in _ days if I haven't heard from you? Just curious what other are saying or not saying.:balloon:
(I'm talking about call not pertaining to host coaching or recruiting...more about informing about specials)
Thanks!
Click to expand...

"Hi ______! This is______ with The Pampered Chef. I'm so sorry that I missed you. I will try you again soon because there are some Awesome things I would love to share with you that the company has coming up (you can be specific). If you would like to reach me my number is 555-555-5555. I can't wait to talk with you!"

You've let her know that you will call her again AND given her the number to reach you. You don't leave the ball in her court. You don't want to sit around waiting for her to call you back because even the people who are excited to hear from us don't always call us back. It is our job to call them.
 

Frequently Asked Questions

What should I say when introducing myself on a call?

Start by clearly stating your name and your affiliation with Pampered Chef. For example, you might say, "Hi, this is [Your Name] from Pampered Chef. How are you today?" This sets a friendly tone and establishes your identity right away.

How do I engage the person on the other end?

After your introduction, ask an open-ended question to engage them. You could say, "Have you ever heard of Pampered Chef?" This invites them to share their thoughts and opens up the conversation.

What if they seem uninterested?

If the person seems uninterested, don’t take it personally. You can say something like, "I understand if now isn’t a good time. Would it be okay if I followed up with you later?" This shows respect for their time and keeps the door open for future communication.

How do I present a product or opportunity?

Once you’ve established rapport, you can transition by saying, "I’d love to share some exciting products that can make cooking easier and more enjoyable. Do you have a moment to hear about them?" This keeps the conversation focused on their needs and interests.

What closing statement should I use?

At the end of the call, summarize the key points and express appreciation. You might say, "Thank you for your time today! If you’re interested, I can send you more information via email. What’s the best address to reach you?" This leaves a positive impression and encourages further engagement.

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