Venting My Frustration Over Missing My Panorama Points!

[jcwarr]

i do pc on a very part time basis - so my memory for dates and things is foggy - and i just realized i forfeited my panorama points!!!!!!!!!!!!!!!!! i am so upset and mad at myself!!!!!! :cry: just had to vent and cry!!!!!

 

[quiverfull7]

OH... that is so sad... I'm sorry... I know nothing I can say will help but I am sad with you.

 

[letscook04]

Oh, that Stinks!!

 

[baychef]

Have you tried to redeem them anyway? Give it a shot, it just might work. Let us know!

 

[jcwarr]

they removed the link on cc to redeem points already!!

 

[Kitchen Diva]

i do pc on a very part time basis - so my memory for dates and things is foggy - and i just realized i forfeited my panorama points!!!!!!!!!!!!!!!!! i am so upset and mad at myself!!!!!! :cry: just had to vent and cry!!!!!

I was upset when I had to let 81 hard earned points go because after I ordered my one item, I had 81 left over... I can't imagine how you feel. I feel terrible for you! I'm so sorry!!!

 

[chef_kimmo]

I did the same thing!!! This morning I thought OMG, go do it now before they remove the link and it was gone!!

 

[kspry]

Oh, that's horrible!

My director sent out an email TODAY telling her cluster they had to redeem those points by yesterday. I've vented about my director before....she is sweet, but clueless sometimes.

 

[PC Nut]

I was upset when I had to let 81 hard earned points go because after I ordered my one item, I had 81 left over... I can't imagine how you feel. I feel terrible for you! I'm so sorry!!!

You couldn't order anything for the 81 points......

 

[baychef]

Yes, I had 187 points left over and there was there was nothing for that amount so with 81 points you didn't lose out on any cookware.

Sorry to hear that they had taken the link off.

 

[Kitchen Diva]

You couldn't order anything for the 81 points......

Nope... I think the smallest point value was 200 points to get something, and I was way shy! I did get the stir fry skillet, but my remaining 81 points had to be forefited. I would have gladly taken PC dollars!

 

[jrstephens]

I JUST remembered mine about an hour ago!! I was going to get a saute' pan and use it as an incentive for catalog shows during my maternity leave! UHH!!! I don't know why I waited until the last minute I NEVER wait to the last minute for ANYTHING!!!

 

[raebates]

I'm so sorry. If I were there with you, I'd put my arms around you and let you have a good cry.

 

[Addie4TLC]

One of my consultants is going to kill me because she doesn't have a computer and I told her back in November that she had enough points for a whole cookware set. I tried reaching her to get her to redeem them and couldn't get a hold of her thern I FORGOT. Grrrrr

 

[ChefLoriG]

well I guess one of looking at that, is the girl will never know she had enough points since she doesn't have a computer.....While it's nice to remind your people, ultimately, it is there responsibility to keep track and redeem when necessary.

 

[Addie4TLC]

well I guess one of looking at that, is the girl will never know she had enough points since she doesn't have a computer.....While it's nice to remind your people, ultimately, it is there responsibility to keep track and redeem when necessary.

I just got a call from her and she is just furious, she says "they" should have reminded her. That she is no longer going to sell PC because of this because she is very disappointed. I reminded her that I called her several times (about something else) and she didn't return my call, that I would have then remembered to get her points redeemed. She says she has one more order to submit but that will be the last. She told me she got a computer too and has an e-mail address which she forgot to give me or the HO. The HO told her they send out e-mail reminders. Oh well. I plan to talk to her again once she has calmed down. I plan to tell her how I missed TPC last year because of being under $2000 in sales short even after having recruited the 15 consultants. How I missed my Directors box one time for being a day late and a few other disappointments because I wasn't responsible to keep track of those things. Still a tough pill to swallow. :yuck:

 

[Gina M]

If she is going to quit - she was probably planning on anyhow regardless of this panoramo points situation. Sorry you get the brunt of it - but hey even teachers in elementary school don't hold the hands of their students for every little thing or the students would never learn responsibility for their own actions. Since we are in business for ourselves - it's ultimately up to ourself. Just my thought!

 

[finley1991]

I had a consultant go inactive this fall... she had taken a leave of absence and thought she had 2 months after the 3 on her leave to reactivate. She only had one month because she didn't do the $200 the month before her leave started. She was $13k in career sales. She DEMANDED that I do something. As a Director, I should have the "power" to override the mistake and give her her career sales back. (FYI before it gets asked... you can't pay the $25 for a retroactive waiver if you've taken a leave of absence in the last 12 months.) When I told her I couldn't do anything, she wanted our NED to take care of it. Well of course that didn't happen... we all explained that policy is policy. She told me she is moving on to a "better company with a higher commission rate" but would do the shows she had scheduled and any ones she booked. So far she's been active since this debacle. Not sure what will happen in the new year with her. This all came down October 1st.You did the best you could... you contacted her and so did HO. It's not your fault and you know that. I think it's ironic how quickly consultants threaten to quit when they feel that they've been wronged when they were the ones who didn't keep up with what they needed to in the first place. I know with my consultant, if this were a corporate job, she wouldn't have made a peep. Not sure what the difference here is though. In any case, the Pan-O-Rama policies were posted online for months. It's her responsibility to be up on them. It's nice to get a reminder, but ultimately, we are all responsible for our own businesses.Hopefully she'll simmer down and decide to stay. Keep your chin up!

 

[ljeffries]

Why is it always someone else's fault? Sheesh!

 

[jennyl]

Oh noI forgot to redeem mine - the last couple weeks have been so crazy andI was making up my mind what I wanted- I just lost over 2000! Ugh!

 

[kspry]

Addie4TLC, that's rough! I hope she calms down.

I have a consultant without a PC or land line. Only a cell phone that she doesn't want to be called on, since she uses the few cell minutes for emergencies with her unreliable car. She has a hotmail addy, but doesn't get to a computer very often, and lives across town, far enough where I wouldn't just "drop by".

I understand your frustrations! Your plan of telling her that she's not the only one this stuff happens to, is a good one.

 

[pamperedposey]

I sent an e-mail out to my team on the 29th and 30th letting them know who had points left to redeem (4 of them had between 350 and 1200 points left). Only 2 of the 4 read the e-mail and redeemed their points. One of the ones who didn't had the 1200+ points. I know she's going to kick herself when she realizes it, but with this busy time of year the e-mail was all I could find time to send. I thought about calling, but never got to it. On one hand I feel guilty, but on the other hand I hear what you are all saying about me not holding their hands over things like this. HO sent out a reminder long before mine. They need to be responsible and read these e-mails! (or pay the consequences when they miss out)

 

[Addie4TLC]

I had a consultant go inactive this fall... she had taken a leave of absence and thought she had 2 months after the 3 on her leave to reactivate. She only had one month because she didn't do the $200 the month before her leave started. She was $13k in career sales. She DEMANDED that I do something. As a Director, I should have the "power" to override the mistake and give her her career sales back. (FYI before it gets asked... you can't pay the $25 for a retroactive waiver if you've taken a leave of absence in the last 12 months.) When I told her I couldn't do anything, she wanted our NED to take care of it. Well of course that didn't happen... we all explained that policy is policy. She told me she is moving on to a "better company with a higher commission rate" but would do the shows she had scheduled and any ones she booked. So far she's been active since this debacle. Not sure what will happen in the new year with her. This all came down October 1st.

You did the best you could... you contacted her and so did HO. It's not your fault and you know that. I think it's ironic how quickly consultants threaten to quit when they feel that they've been wronged when they were the ones who didn't keep up with what they needed to in the first place. I know with my consultant, if this were a corporate job, she wouldn't have made a peep. Not sure what the difference here is though.

In any case, the Pan-O-Rama policies were posted online for months. It's her responsibility to be up on them. It's nice to get a reminder, but ultimately, we are all responsible for our own businesses.

Hopefully she'll simmer down and decide to stay. Keep your chin up!

Thank you for sharing this too. I did feel a little guilty especially since I cheered her on so much about the points she was accumulating with every order she turned in. Had I remembered myself (my points were redeemed before Nov. was over) I would have ordered anything for her, since I was turning in her shows on my computer I had her information in her file I keep. I bet she's thinking the same thing but wont come right out and say it. I have always been really nice to her, she was a customer since I first got started and she turned in lots of catalog shows in to me. Each time I would tell her she could be getting the comission if she were a consultant and would always give her something extra. I think that's keeping her from letting me have it. I do hope she stays on. When she told me she was quitting I didn't make a big deal. I said "Really? If you feel that strongly about it I respect your decision. We will talk more about it later on..." That diffused it a little. I think she expected me to beg her to stay, but that's not me. I don't feel I have to beg anyone, we work for the BEST DS company arround! She loves our products so she's only hurting herself if she quits over this.

 

[chefann]

Addie- that's an awesome attitude! It's important to remember that if we're all adults, responsible for keeping track of our own businesses, that the other side of that is also true: we're responsible for deciding for ourselves whether to quit or stay active. I feel bad for your recruit. I'd be crushed if I had enough points to get some cookware and then forgot about them. But it was ultimately her responsibility.

 

[wadesgirl]

I redeemed my points as earned, I wanted that cookware! We were no longer able to earn points since the end of November. Everybody had a full month to redeem their points, hopefully a lesson learned.

Addie, don't let her blame you, it's her business!

 

[myinnerchef]

Anyone who went to Conference knows the story of the Amish woman who earned TPC. No phones, no car, no computer.

Me thinks someone needs to get their priorities in order.

 

[ChefBeckyD]

Anyone who went to Conference knows the story of the Amish woman who earned TPC. No phones, no car, no computer.

Me thinks someone needs to get their priorities in order.

I went to conference, but I don't remember this story...maybe you had to be in a certain wave to have heard it?

 

[chefann]

I think so, Becky. Although I've certainly seen Amish women at conference, I don't remember one walking for TPC.

 

[finley1991]

The Mennonite group is usually in my wave so must be somewhere under my NED's. Yes.. that is true... There are 2-3 who earn TPC each year. It's very inspiring! My mom loves going to conference with me.. it's her little getaway. Anyway, when we see them she is always amazed and asks me HOW they can do this!

 

[ChefBeckyD]

The Mennonite group is usually in my wave so must be somewhere under my NED's. Yes.. that is true... There are 2-3 who earn TPC each year. It's very inspiring! My mom loves going to conference with me.. it's her little getaway. Anyway, when we see them she is always amazed and asks me HOW they can do this!

I can see a Mennonite lady doing it - they are more into the community, and not as reclusive. People confuse Mennonite & Amish for each other quite often. I wonder if it was actually a Mennonite lady?Edited to correct my grammar so the sentence wasn't so confusing!