Vent : Long One but I so Need to Get This off of My Chest!

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Discussion Overview

This thread features a participant expressing frustration over recent experiences with difficult hostesses during Pampered Chef shows. The participant shares personal anecdotes about miscommunications, emotional responses, and the challenges of managing customer expectations and payments.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, describes a challenging experience with a hostess who had multiple issues with her show, leading to frustration and emotional distress.
  • Another participant shares their experience of dealing with sensitive individuals and suggests avoiding email communication to prevent misunderstandings.
  • Several users express sympathy and support for the original poster, acknowledging the difficulties faced with difficult hostesses.
  • One participant suggests considering alternative methods for closing shows, such as over the phone or using self-addressed stamped envelopes for orders.
  • Another participant emphasizes the importance of maintaining boundaries and not allowing difficult customers to take advantage of the consultant's efforts.

Areas of Agreement / Disagreement

Views differ on how to handle difficult hostesses, with some participants suggesting alternative approaches while others focus on emotional support for the original poster. No clear consensus emerges on the best way to manage such situations.

Contextual Notes

The experiences shared reflect personal challenges faced by consultants in managing customer relationships and expectations within the Pampered Chef business context.

Who May Find This Useful

Consultants who encounter similar challenges with hostesses or customer interactions may find the shared experiences and suggestions relevant to their own situations.

elizabethfox said:
So are you ready for the rest of this??

I paid the $16 and got the shows order picking. Then I tried to call the girl with the declined card and couldn't get her. So I emailed her. This was her response.

I will put a check in the mail tomorrow. You should recieve it Tuesday or Wednesday due to the holiday Monday. One question though....how can they run my card through 2 times as a debit when they don't have my PIN? I am not sure what is going on with the card, I will call tomorrow if they are open and find out why it has been declined when #1 I just checked the balance and there is more than enough in the account and #2 I just used the card this evening and had no problems. I am glad to know this as I was actually going to be selling Pampered Chef myself within the next few months. I am going to call and let them know that there are problems with credit cards holding up orders and causing stress on the hostess. That can't be good for business! I am also going to let them know that I have decided not to start selling due to this, because I certainly don't want to cause headaches for my friends that have decided to book shows through me! Thanks for the insight on this problem!

And the drama continues....:cry: Oh well....


I know this doesn't help for this particular situation (since the order is direct ship), but I was told many moons ago by HO that sometimes a card is declined because the order is shipping to an address other than the one on file for the card~it is a form of fraud protection. Since I learned this, I use this as my starting off point for a discussion about a declined card...it seems to help people be less defensive about a declined card!
 
  • Thread starter
  • #32
kam said:
WOW! Did the girl talk to you about about becoming a consultant??

If so, she may have doubts and is just blowing this out of proportion for an excuse. Once again, can't be anything to do with HER...has to someone else's fault that made her change her mind.

If not, she is just trying to make you feel REALLY bad. Like, "see - I would have become a consultant if it weren't for this".

Either way, someone doesn't just decide NOT to become a consultant over something like this. It sounds like an excuse and she is trying to make you feel bad.

Edit: AND - would you have really wanted someone like this on your team?? Every little thing would have beeen a CRISIS! So don't let it get you down.


No we never discussed her starting PC and HECK NO I wouldn't want her on my team. NO HOW.. NO WAY! I too think she was using it to get back at me because she was angry.
 
  • Thread starter
  • #33
Well I emailed the girl back and answered her questions as best as I could. I told her she could call HO if I wasn't giving her the answers she needed.

She then emails the hostess and so this morning I woke up to another nasty email. Implying that I didn't put her order on my credit card...so in other words accusing me of trying to steal from her! and I quote "....that is IF you actually did put it on your card..."

So whatever...she has a bee in her bonnet...not my problem. I have done what I could. Nothing else to be done.
 
Wow. I am so sorry this happened to you. It seems like the 2 of them are made for each other and have nothing better to do than stew over this. Seriously, move on already! (to them) How can they not see you are doing all you can to appease them?

I hope and pray that your next show will be full of happy people who pay in cash!!
 
  • Thread starter
  • #35
laurichef said:
I hope and pray that your next show will be full of happy people who pay in cash!!

HA HA HA:D Me too!
 
OT --

"The only way to enjoy anything in this life is to earn it first."
--Ginger Rogers (American actress, dancer and singer)

How very PC!!

I enjoy all my free stuff from PC because I earned it!!

Sorry for the hijack...
 
  • Thread starter
  • #37
laurichef said:
OT --

"The only way to enjoy anything in this life is to earn it first."
--Ginger Rogers (American actress, dancer and singer)

How very PC!!

I enjoy all my free stuff from PC because I earned it!!

Sorry for the hijack...

No problem! LOL

When I found that quote I KNEW I had to use it for my PC buiness!

And trust me...I definitely have EARNED the CRAP out of this next check I will be getting...HA HA:D
 
And then some!!!
 
  • Thread starter
  • #39
Got another email just now...saying I am "very unprofessional and is not going to respond to anymore of my nasty emails."....LOL this is getting too funny! Nasty emails from ME?? LMAO

I am not even communicating with her anymore and she still has to find something to complain about! What emails?? Must be the ones I am esp-ing her through my brain!

Everyone else is telling me I am being to nice to her!! If she want's nasty I can give her nasty! Just kidding....I still am not going to email her back...no point in it.
 
she must be a hoot to live with, huh?
 
  • Thread starter
  • #41
chefmeg said:
she must be a hoot to live with, huh?

You know she has the sweetest husband....I feel so sorry for him...poor guy.
 
elizabethfox said:
Well I emailed the girl back and answered her questions as best as I could. I told her she could call HO if I wasn't giving her the answers she needed.

She then emails the hostess and so this morning I woke up to another nasty email. Implying that I didn't put her order on my credit card...so in other words accusing me of trying to steal from her! and I quote "....that is IF you actually did put it on your card..."

So whatever...she has a bee in her bonnet...not my problem. I have done what I could. Nothing else to be done.

Who else would you have paid for the order? :confused::confused:Of course you paid for it.

So sorry you're going through this. I do suggest letting your director know, and it couldn't hurt to call HO and let them know of the situation. I wouldn't be surprised if the two call HO and try to get you into trouble.

Good luck!
 
  • Thread starter
  • #43
dianevill said:
Who else would you have paid for the order? :confused::confused:Of course you paid for it.

So sorry you're going through this. I do suggest letting your director know, and it couldn't hurt to call HO and let them know of the situation. I wouldn't be surprised if the two call HO and try to get you into trouble.

Good luck!

I did call my director...I needed her words of wisdom after I got the two nasty emails this morning.

It wouldn't surprise me in the least if they called HO. I really just don't care anymore. I have done nothing wrong, and do not feel the need to try and prove myself to anyone about anything. If they do call HO and I get a call... then I will deal with it if it happens. i just am so done with this whole situation! I don't know how they blew it out of proportion, but they found a way!
 
elizabethfox said:
Well I emailed the girl back and answered her questions as best as I could. I told her she could call HO if I wasn't giving her the answers she needed.

She then emails the hostess and so this morning I woke up to another nasty email. Implying that I didn't put her order on my credit card...so in other words accusing me of trying to steal from her! and I quote "....that is IF you actually did put it on your card..."

So whatever...she has a bee in her bonnet...not my problem. I have done what I could. Nothing else to be done.

Elizabeth -

After all this I would call HO, ask for a supervisor and say you want some notes documented on this show and report what you went through.

I would read them that note from the girl who "supposedly" was going to sell PC somewhere else.

...just to cover your butt if they act up more or call HO so HO knows it is a bunch of hooey...
 
dianevill said:
Who else would you have paid for the order? :confused::confused:Of course you paid for it.

So sorry you're going through this. I do suggest letting your director know, and it couldn't hurt to call HO and let them know of the situation. I wouldn't be surprised if the two call HO and try to get you into trouble.

Good luck!


Guess I should have finished reading the thread before commenting! :)

At least we all think alike!
 

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