Uncovering the Truth: My Experience with the Shipping Survey

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Discussion Overview

This thread centers around participants' experiences and opinions regarding a recent shipping survey related to Pampered Chef. Many express concerns about the shipping rates and options presented in the survey, while others inquire about the survey's details and implications for future shipping practices.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Exploratory

Main Points Raised

  • One participant mentions dissatisfaction with the shipping rates offered in the survey, describing some as "outrageous."
  • Another participant, identifying as a consultant, expresses a preference for slower shipping options if they are cheaper.
  • Several users share their confusion about the survey, with some asking for more information about its content and purpose.
  • One participant describes the survey as covering options for shipping products directly to guests, noting that some rates seemed excessive.
  • Another participant shares their experience of completing the survey, highlighting questions about various shipping carriers and their reliability.
  • One participant expresses frustration with recent changes to the recruitment package and the potential shift to direct shipping, indicating a decline in their enjoyment of Pampered Chef.
  • Another participant suggests that the concerns raised may be premature, stating that they do not believe a switch to direct shipping will happen without an official announcement.

Areas of Agreement / Disagreement

Views differ among participants regarding the implications of the survey and the likelihood of changes to shipping practices. Some express strong concerns about the rates, while others are more skeptical about the potential for significant changes.

Contextual Notes

Participants' experiences reflect a range of feelings about shipping costs and recent changes within Pampered Chef, with some expressing a sense of uncertainty about the future direction of the company.

Who May Find This Useful

Consultants who are interested in understanding the community's sentiments regarding shipping practices and recent changes may find this discussion relevant.

C
ChefJesssica
Messages
207
Who else did that survey on the shipping?

I couldn't believe how crappy some of the rate options were! Lets hope they don't change too soon!
 
I got it, and totally agree w/ you about the rates!
I personally would rather wait 4-8 days for a cheaper rate!

PS, Hope I win the drawing!!!
 
Me too...I got it yesterday. Some of those options were outrageous!! Funny how this survey came out after they decided to change to FedEx...
 
Huh??
What survey?
What were they asking about?
Are our shipping rates going to increase?
 
dannyzmom said:
Huh??
What survey?
What were they asking about?
Are our shipping rates going to increase?
Click to expand...
I was thinkin' the same thing! I want a survey!
 
Oh man, I was hoping I would be one of the lucky ones to get one :(
So what did it say?
 
No survey here either...fill us in!!
 
Funny you girls would mention this!

One of my hosts got an e-mail a couple of weeks ago with a survey on shipping costs. The survey was about shipping everything individually to each guest with nothing coming to the host. Some of the choices were crazy! One of the options was $8 shipping for products valued up to $20. The other choice was $12 & it came 2 days quicker (I think it was 8 days vs. 10). This was before the Fed Ex change announcement though. I sure hope that they don't do that!
 
i just finished it. they also asked us to rate between DHL,USPS,UPS,FEDX, on the prices,reliabilty, damaged goods etc. On a scale of excellant to poor I like the idea of shipping to the guest but not at the high prices. People on a budget who buy PC. wont want to pay higher prices to ship it. I know i already get complaints about the shipping prices. We will see.
 
  • Thread starter
  • #10
This whole survey made me question how I have been feeling about the Pampered Chef lately. I haven't been on this site in a while so I dont know if it has been discussed or not, but I am kind of irritated with the whole new recruitment package. I don't own half of those products and I wont be able to do the new recipies. It just really irritated me that they would change the whole starter package. And now they are considering direct shipping everything! And so so pricey, I couldn't believe the options! Of course, I TOTALLY realize that this was just a survey and in no way saying they were going to switch, but they are definetly considering it. I haven't been enjoying Pampered Chef lately and this pretty much finalizes it for me. I am done. Best of luck to all of you.
 
crystalscookingnow said:
Funny you girls would mention this!

One of my hosts got an e-mail a couple of weeks ago with a survey on shipping costs. The survey was about shipping everything individually to each guest with nothing coming to the host. Some of the choices were crazy! One of the options was $8 shipping for products valued up to $20. The other choice was $12 & it came 2 days quicker (I think it was 8 days vs. 10). This was before the Fed Ex change announcement though. I sure hope that they don't do that!
Click to expand...
Yeah, all that. It was a boring survey if you ask me, but you were selected to do the survey, and names will be randomly drawn for prizes :p
 
ChefJesssica said:
This whole survey made me question how I have been feeling about the Pampered Chef lately. I haven't been on this site in a while so I dont know if it has been discussed or not, but I am kind of irritated with the whole new recruitment package. I don't own half of those products and I wont be able to do the new recipies. It just really irritated me that they would change the whole starter package. And now they are considering direct shipping everything! And so so pricey, I couldn't believe the options! Of course, I TOTALLY realize that this was just a survey and in no way saying they were going to switch, but they are definetly considering it. I haven't been enjoying Pampered Chef lately and this pretty much finalizes it for me. I am done. Best of luck to all of you.
Click to expand...

You have to do what is best for you; but I wouldn't quit just based on a survey. I personally don't think they're going to go to direct shipping for all, or they would have announced it by now.
Even if you don't have all the products, that's okay. I do have pretty much all, but I've been doing this for 5 years; and I certainly don't take it all to my shows! You can talk about the new products & their advantages, or maybe borrow a couple from your director to show.
As far as the new recipes go, you don't HAVE to do them! I haven't always done the new "theme shows". I offer my hosts a few choices of what I'd really like to do, then they pick from those.
Like I said, do what's best for you; but make a decision after you know all the new facts! Good luck:)
 

Frequently Asked Questions

What is the purpose of the shipping survey in Pampered Chef?

The shipping survey is designed to gather feedback from customers regarding their shipping experiences. It helps Pampered Chef identify areas for improvement in their shipping process and ensure that products arrive on time and in good condition.

How can I participate in the shipping survey?

You can participate in the shipping survey by following the link provided in your order confirmation email or by visiting the Pampered Chef website. Look for the survey section, where you can share your feedback about your recent shipping experience.

What kind of questions are included in the shipping survey?

The shipping survey typically includes questions about the timeliness of delivery, the condition of the package upon arrival, and overall satisfaction with the shipping process. You may also be asked to rate your experience and provide any additional comments.

Will my feedback from the shipping survey make a difference?

Yes, your feedback is valuable and can lead to improvements in the shipping process. Pampered Chef takes customer input seriously and uses it to enhance their services, ensuring a better experience for future customers.

How long does it take to complete the shipping survey?

The shipping survey usually takes about 5 to 10 minutes to complete. It consists of a few multiple-choice questions and space for additional comments, making it quick and easy to share your thoughts.

You must log in or register to reply here.

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