Troubleshooting Sync Issues with Host Show Summary Page

[pjpamchef]

I know I have to check the box on the summary page of a hosts show to get it to sync over to PWS, but, sometimes certain shows won't let me check the box. Does anyone know why I can't check that box so I can sync it?

 

[chefann]

No clue. That's weird.Have you asked the Tech Support folks? They're really good about answering questions. It might be a glitch that they're not aware of.

 

[pkd09]

When I check the box on my PWS then sync in PP3 only the name follows, not address, etc. of the host. I have to manually input everything but the name.

 

[jigsmom]

I had this happen on a show I just submitted. It was that I did not have the host's email address in her contact info. Is that the issue with you?? You might look and see if that is the problem. I had never had that happen but that was the only thing I could find. It became "ungrayed" when I out the email in and I was able to check the box.

 

[AnaCash]

Hi there! As a fellow Pampered Chef consultant, I understand how frustrating it can be when certain shows won't let you check the box to sync it over to your PWS. There could be a few reasons for this issue. One possibility is that the show may have already been synced to your PWS, so the box won't appear for you to check. Another possibility is that there may be a technical glitch causing the box not to appear. I would suggest reaching out to our technical support team for further assistance. They will be able to troubleshoot the issue and help you get your shows synced over to your PWS. I hope this helps!