Troubleshooting Show Transmission Issues with Director: Credit Cards vs Checks

[Happy Mom]

I have my show ready to send, but it will not transmit. My director is unavailable again. She gets really mad when you ask her a question. All orders were credit card except for one check that I deposited into the account I use for pc.
Yesterday my director told me to use the check method of payment for this customer. Well this is holding up me sending the party.

Do I have to tell the proram to use my debit card for this balance?

Thanks

 

[pcbrandy]

Hope this helps

After you put in how each guest is paying. Balance your show. I use my credit/debit card from PC. Then you can transmit show.
Hope that is what you were asking! If you need any more help, feel free to ask!
Truely,
Brandy

 

[kcjodih]

Yes, you use your debit card for the cheque payment. Credit cards HO takes care of, cash and cheques we deposit into our account and pay for that part of the show with our debit (that's obviously linked to the same account you put the cash and cheques into)

Hope this helps!

 

[Happy Mom]

How do I ask to debit?

Do I have to tell PC where to debit? How do I do this?

 

[DZmom]

Happy Mom,

Put in all the payments for each guest under the payment link in their order window. EVEN the guest that paid by check. After this is done, click on the Balance button. It will ask about the shows bookings. If the info is right, click ok. Then it is going to show you the Host Info. Go over the Host's shipping info and the bookings list on this screen. Click ok. The last screen in balancing the show will be the payment summary screen. The top left hand corner will show you the show total minus the charges total. This leaves you with consultant payment. Since all the orders, but one was made by credit card, then the amount listed under Consultant Payment should be equal to the amount of the order paying by check. If this is correct, then click the Payment Info button. This will bring up the screen that has YOUR payment info in it. Click ok if this looks right. You can choose to pay by check, TPC Debit or TPC credit. As soon as you do this the computer will make the "Cha Ching" sound telling you that the show is balanced. Once balanced it show transmit.

MAKE SURE YOU ARE USING PP 13.2

HTH

 

[Happy Mom]

Thanks, yes I downloaded13.2. After I entered the debit information, it transmitted.

 

[prayfirst]

Thanks for all your help

Thanks Everyone

 

[prayfirst]

Introductory Month Specials-How do I include them?

My Host are suppose to get Sample Pantry seasonings for my introductory month. How do I place this on the order form? There is no number. Will they Home office just send it?
Pthomas

 

[DebbieJ]

The HO will ship them automatically.

 

[prayfirst]

Thanks

DebbieJ,
Thank you so much. This is my very first show and I have many questions. Thanks for the answer to this one.