Troubleshooting Pampered Partner Plus: Help Needed!

[trps]

I'm having a problem with my Pampered Partner Plus program. Everytime I try to open it, it looks like it's gonna work and then I get a message that says something like
" An error has occured. Check program log" Have you had this happen ever?? Or have any idea what to do? I've tried everything I can think of-short of just re-installing the entire thing.

This question was sent to me and I have no idea as i just started using it this month and hate it ( I waited until I heard we would have to switch and wanted to get just a few shows in to figure it out this break)

 

[Chefstover2]

Don't give up on P3...it really is great, but sometimes it gets these glitches. Quickest fix would be to go to Consultant's Corner>Manage My Busines>My Shows>Pampered Partner Plus, then click on Manual Update. That usually does the trick. If not, Tech Support is fabulous and will be able to help you (unfortunately you'll have to wait until tomorrow).

 

[BethCooks4U]

Don't give up on P3...it really is great, but sometimes it gets these glitches. Quickest fix would be to go to Consultant's Corner>Manage My Busines>My Shows>Pampered Partner Plus, then click on Manual Update. That usually does the trick. If not, Tech Support is fabulous and will be able to help you (unfortunately you'll have to wait until tomorrow).

What she said! Do not uninstall it. If you need them our tech support can get you through anything!! :love:

 

[chefann]

Run the update, then call tech if you need to. They're not in the office today, but I think they'll be in tomorrow.

 

[Jewel]

I did the update last week and now mine won't back up. I have never had problems with P3. I am so frustrated! Of course no Tech today when I have time to deal with it!:blushing:

 

[robbiesmom123]

Had the same thing happen to me. The manual update fixed it all. Called tech support on AFTER uninstalling and reinstalling. Wished I would have talked to them first. Good luck.