Troubleshooting Ad Generator Issues

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Discussion Overview

This thread centers around issues and experiences related to the ad generator used by Pampered Chef consultants. Participants share their challenges, inquiries about functionality, and personal experiences with the service.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports issues with the ad generator, noting that the submit button does not work while the cancel button does.
  • Another participant mentions that their ad generator is functioning properly and suggests rebooting the computer as a potential solution.
  • One user shares that clearing cookies and temporary internet files might help resolve issues with the ad generator.
  • A participant expresses frustration with a different website's checkout process, drawing a parallel to their experience with the ad generator.
  • Several participants inquire about the ability to view samples of ads before purchasing, with one offering to share their own ads via email.
  • One participant humorously notes their frugality while discussing the low cost of the ad generator subscription.
  • Another participant highlights the flexibility of the subscription, mentioning that it does not automatically renew, allowing for selective usage.
  • One user asks about the size and layout options for the ads, while another provides information about standard sizes and templates available.
  • A newbie participant seeks clarification on how the ad generator works, prompting a description of the process and limitations.

Areas of Agreement / Disagreement

Views differ regarding the functionality of the ad generator, with some participants experiencing issues while others find it works well. There is no clear consensus on the availability of ad samples prior to purchase.

Contextual Notes

Participants share personal experiences and troubleshooting tips related to the ad generator, reflecting a range of familiarity with the tool.

Who May Find This Useful

Consultants looking for insights into troubleshooting the ad generator or seeking information about ad options may find this discussion relevant.

way2pampered
Messages
6
Has anyone out there had any problems with the ad generator. When I try to accept and choose submit, nothing happens, but the cancel button works just fine. I even tried turning the pop-up blocker off and on, but nothing....
 
Mine seems to be working fine, I wonder what's wrong, maybe reboot your computer??
 
You might even try clearing your cookies and temp internet files - That sometimes helps.
 
Merill's website does that sort of thing to me all the time. Whenever I try to order there, I can go through the whole process, but when I go to check out the submit button won't work. I have no clue why though, I usually get frustrated and decide not to order from them.
 
Has anyone who has tried the ad generator know if there is a way to see a sample of the ads they offer before you pay the fee for it? I want to renew my ad in my church bulletin, but I want to see what their ads look like before I decide if I want to use it. But the only thing I can find is the link to purchase it.
 
pamperedgirl3 said:
Has anyone who has tried the ad generator know if there is a way to see a sample of the ads they offer before you pay the fee for it? I want to renew my ad in my church bulletin, but I want to see what their ads look like before I decide if I want to use it. But the only thing I can find is the link to purchase it.


PM Me your email address and when I get home tonight I will email you a couple of my ads for you to see!!
 
pamperedgirl3 said:
Has anyone who has tried the ad generator know if there is a way to see a sample of the ads they offer before you pay the fee for it? I want to renew my ad in my church bulletin, but I want to see what their ads look like before I decide if I want to use it. But the only thing I can find is the link to purchase it.

I was hoping to see the ads before subsribing, too - but no such luck. So...I was feeling rather wealthy last week and splurged the $2.99 (for those of you who know me personally, you KNOW how frugal I am - LOL). If you give me your email I'd be happy to email you the samples of my ads.
 
Thanks ladies! I just pm'd you!
 
I just emailed them to you bhut the email bounced back saying you couldn't accept attachemnts :(
 
dannyzmom said:
I just emailed them to you bhut the email bounced back saying you couldn't accept attachemnts :(

Well, that's weird! I get attachments on that email all the time! Let me check & see if the filter got changed or something. Sorry!
 
dannyzmom said:
I just emailed them to you bhut the email bounced back saying you couldn't accept attachemnts :(

Would you mind trying it one more time? If it doesn't work, let me know & I'll give you my yahoo email & see if that works instead. Thanks!
 
dannyzmom said:
I was hoping to see the ads before subsribing, too - but no such luck. So...I was feeling rather wealthy last week and splurged the $2.99 (for those of you who know me personally, you KNOW how frugal I am - LOL). If you give me your email I'd be happy to email you the samples of my ads.
That is SO funny because I am the SAME WAY!! That $2.99 might just about break me or something! It's the cheapest durn thing you can buy from our approved vendors!
 
I was so excited by the price... I always find myself making my dream shopping cart online at Merrill and when ad generator came out, I saved me much money, as I could "play" and make things for an entire month for only $2.99!
 
They also don't automatically renew the subscription, so you can get it for a month, make a bunch of ads, and then only renew when the pics in the gallery change.
 
Leah, I got the e-mails you sent, thanks!!

I just have one question... both of the samples that Leah sent me are full page ads. Are there options to change the size and layout of the ads, or are they all that size?
 
Double-check the page size - most are little. Some are 3.5 x 5.5, some are 5.5 x 8.5, etc.
There are set templates. All we can pick is picture, some of the text, and some of the personalization.
 
chefbritt said:
Leah, I got the e-mails you sent, thanks!!

I just have one question... both of the samples that Leah sent me are full page ads. Are there options to change the size and layout of the ads, or are they all that size?


If you wanting it for a newspaper just up load your ad to a flash drive and let your local newspaper do the shrinking that is what I do.. I found that the vierson of Adobe Reader will not let me change anything on the actual flyer it's self
 
I'm a newbie! How does the ad generator work?!
 
You pay your $2.99 (or whatever it is), then you can use it to create ads. You're limited to 1 of each type per "order." After submitting the order, the ads will be available for download after about 15 minutes. You download and save them, and can send them to papers, etc. to advertise your business.
 

Frequently Asked Questions

What should I do if the Ad Generator is not loading properly?

If the Ad Generator is not loading, try clearing your browser's cache and cookies. Additionally, ensure that your internet connection is stable. If the issue persists, try accessing the Ad Generator from a different browser or device.

Why am I not seeing my saved ads in the Ad Generator?

If your saved ads are not appearing, make sure you are logged into the correct account. Sometimes, ads may not save properly due to a session timeout or connectivity issues. Check your internet connection and try saving the ad again.

What should I do if my ad is being rejected?

If your ad is being rejected, review the guidelines for ad content to ensure compliance. Common reasons for rejection include inappropriate images, misleading information, or non-compliance with Pampered Chef policies. Make necessary adjustments and resubmit your ad.

How can I fix issues with ad image uploads?

If you're having trouble uploading images for your ad, check the file format and size. Ensure that your images meet the required specifications (e.g., JPEG, PNG, under 5MB). If the problem continues, try using a different browser or device to upload the image.

What should I do if I encounter an error message while using the Ad Generator?

If you encounter an error message, take note of the specific message and try refreshing the page. If the error persists, document the issue and contact Pampered Chef support for assistance. Providing them with details about the error will help them resolve the issue more efficiently.

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