Trouble Submitting Shows: Error During Updates - Possible PC Website Outage?

Click For Summary

Discussion Overview

This thread centers around participants experiencing difficulties submitting shows due to a potential outage on the Pampered Chef website. Many express frustration over the timing of the issues, particularly with the end of the month approaching and the need to submit shows for various sales levels.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant reports an error message when attempting to submit shows, suggesting a possible website outage.
  • Another participant mentions that the issue seems widespread, as noted in the director loop.
  • Several users express concern about the timing of the outage coinciding with the end of the month and the impact on their sales levels.
  • One participant shares their experience of needing to submit shows for a paycheck and expresses hope that the issue will be resolved soon.
  • Another participant notes the frustration of not having support from the home office on weekends.
  • Some participants discuss the weather conditions, noting that rain rather than snow is affecting their area, which they believe should not cause technical issues.
  • One participant mentions that they are close to reaching a sales level and are anxious about the submission problems.
  • Another participant raises a question about how late submissions might affect their sales levels for the month.

Areas of Agreement / Disagreement

Views differ regarding the potential for the home office to extend submission deadlines due to the outage, with some expressing confidence that accommodations will be made while others remain uncertain.

Contextual Notes

Participants are sharing personal experiences related to the technical difficulties encountered while trying to submit shows, particularly in relation to sales levels and deadlines.

Who May Find This Useful

Consultants who are facing similar technical issues or are concerned about the impact of submission deadlines on their sales levels may find this discussion relevant.

lol supposedly I'm next in line... we'll see!
I have one order I'm trying to submit and the other that is almost ready but I'm not quite done with everything!
 
I find it ironic that I keep getting a recording telling me to visit the website!!!*****THE FIRST SHOW JUST WENT THROUGH*****
off to finish the next one
 
I think my two shows just sumbitted

I clicked refresh button for CC and it came up

I then went to PP+ hit the transmit button and it said success

Cross your fingers

:chef:
 
Ok here is the scoop... I just spoke to someone they said servers are down since 4:30pm and they have been working on getting them back up and running and think they have done it said to try again in 10-15min but also that the deadline is pushed to tomorrow!
 
I just got on CC to update my website AND was able to submit my show through PPP... keep trying!!!! Good luck everyone!!!
 
My shows submitted!! YAY :cheerleader:
 
Wahoo!! I was just able to submit two successfully! Yippee! :D
 
So the question now, if I have a December show that I would like to submit tomorrow - will it count toward the December promo of Pampered Chef Dollars now that we received that email. I told my host I would submit it Dec. 1 and really don't want to push it another day with all the orders going in.
 
my 2 shows just went through!!!
 
Nope - it says to not submit orders for December stuff until Dec. 2. I think they're gonna have a mess on their hands. :yuck: Hopefully, though, they'll separate the shows that are flagged as December & not merge them with the November ones.

This was in the e-mail:

"Please note, all orders and agreements that you want to count for December should be submitted beginning on Tuesday, December 2, 2008."
 
whoohoo, mine finally went thru!:)
 
jcsmilez said:
So the question now, if I have a December show that I would like to submit tomorrow - will it count toward the December promo of Pampered Chef Dollars now that we received that email. I told my host I would submit it Dec. 1 and really don't want to push it another day with all the orders going in.
Click to expand...
You have to wait until December 2 to submit December shows because of the technical difficulties.
 
I got the same email here in Canada just as I was struggling to get my last show organized. Tried anyway and it worked, so I submitted $4,390 in sales with $3750 for SAT. Our level 3 is 3500 so I'm thrilled! I wanted to try anyway to beat the rush tomorrow if I could. Good luck everyone!
 
I just checked my e-mail this morning and I got the e-mail confirmation that they received my shows

YEAH :sing:

:chef:
 
What a mess for them...so glad they gave us the extra day.
 
lacychef said:
What a mess for them...so glad they gave us the extra day.
Click to expand...

Yeah - I'm sure they are a bit stressed. All kinds of consultants calling in, panicked, and the system not working - not only the last day of the month, but also the last day of the busiest month of the year, AND the last day of SAT! Yikes!
 
Aren't you glad you don't work at HO today?! LOL
 
pamperedlinda said:
Aren't you glad you don't work at HO today?! LOL
Click to expand...

I know I was Sweatin Bullets for that 4 hour window, I could imagine what they were going thru!:eek: lol
 

Frequently Asked Questions

What should I do if I encounter an error while submitting my show on the Pampered Chef website?

If you encounter an error while submitting your show, first check your internet connection to ensure it's stable. Then, try refreshing the page or logging out and back into your account. If the problem persists, it may be due to a temporary website outage or maintenance, so try again later.

How can I check if there is a known outage on the Pampered Chef website?

You can check for known outages by visiting the Pampered Chef social media pages or their official website for any announcements. Additionally, you can reach out to your upline or fellow consultants to see if they are experiencing similar issues.

What error messages might indicate a website outage when submitting shows?

Error messages such as "Unable to connect to the server," "Submission failed," or "Service temporarily unavailable" may indicate a website outage. If you see any of these messages, it’s likely that the website is experiencing issues.

Is there a way to save my show information if I can't submit it due to an error?

When should I contact Pampered Chef support regarding submission errors?

You should contact Pampered Chef support if the issue persists for more than a few hours, especially if you have deadlines approaching. Provide them with details about the error message and the steps you have already taken to resolve the issue.

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