Trouble Submitting Order? MSINET.ocx Error Encountered. Contact Tech Support.

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Discussion Overview

The thread discusses issues related to submitting orders and encountering a specific error message involving MSINET.ocx. Participants share their experiences with this error and mention contacting tech support for assistance.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant describes encountering an error message while trying to submit an order, specifically mentioning the MSINET.ocx error.
  • Another participant shares a similar experience and suggests calling tech support, mentioning a past issue resolved with their assistance.
  • Several participants express frustration about the availability of tech support, noting it is only available Monday through Friday.
  • One participant confirms they called the Solution Center and inquired about support options.
  • Another participant expresses hope for a quick resolution and shares concern for a fellow participant's well-being.

Areas of Agreement / Disagreement

Views differ regarding the availability of tech support, with some participants believing it should be available 24/7 while others confirm it is only during weekdays. No clear consensus emerges on the best course of action for resolving the error.

Contextual Notes

Participants share personal experiences related to technical issues and support interactions, reflecting a range of feelings from frustration to camaraderie.

Who May Find This Useful

Consultants experiencing similar technical issues or those seeking insights into contacting tech support may find this discussion relevant.

S
SusanBP0129
Messages
1,699
So....I was trying to sumbit an order, and I got an error message. So then I tried to do an "update" and I got this message:

The following error occurred while trying to update: 339
Component MSINET.ocx or one of it's dependencies not correctly registered. File missing or invalid.

Anyone ever have this happen? I suppose I should call tech support? ugh.
 
SusanBP0129 said:
So....I was trying to sumbit an order, and I got an error message. So then I tried to do an "update" and I got this message:

The following error occurred while trying to update: 339
Component MSINET.ocx or one of it's dependencies not correctly registered. File missing or invalid.

Anyone ever have this happen? I suppose I should call tech support? ugh.
Click to expand...

Call support Tech right away.....I had a little trouble once & Tech Support said AOL was messing me up, we just did a slight adjustment & No Problem....:cool:
 
  • Thread starter
  • #3
Thanks Ginger. I am feeling lazy- that is the push I needed! :D
 
  • Thread starter
  • #4
Only there Mon-Fri :( Poop.
 
SusanBP0129 said:
Only there Mon-Fri :( Poop.
Click to expand...

Hmmmmmmmm I thought is was 24/7....
 
  • Thread starter
  • #6
I called the Solution Center & pressed the option for "pampered partner support". Do you have a different number?
 
SusanBP0129 said:
I called the Solution Center & pressed the option for "pampered partner support". Do you have a different number?
Click to expand...

I checked CC & it said Mon-Fri...I guess when I had my problem it was during a week day.....
 
  • Thread starter
  • #8
Thanks Ginger! Oh well.... Monday will be here soon enough!!
 
SusanBP0129 said:
Thanks Ginger! Oh well.... Monday will be here soon enough!!
Click to expand...

I just hope you start feeling better!!
 
  • Thread starter
  • #10
Me too! This is not fun!! :(
 

Frequently Asked Questions

What does the "MSINET.ocx Error" mean when submitting an order?

The "MSINET.ocx Error" typically indicates a problem with the Microsoft Internet Control component that is used for network communication in the Pampered Chef ordering system. This error can occur due to issues with the installation of the component or conflicts with other software on your computer.

How can I resolve the "MSINET.ocx Error" when trying to submit an order?

To resolve the "MSINET.ocx Error," you can try reinstalling the MSINET.ocx file. This may involve downloading the file from a trusted source and registering it using the command prompt. Additionally, ensure that your system is updated and that there are no conflicting applications running.

Who should I contact for help with the "MSINET.ocx Error"?

If you encounter the "MSINET.ocx Error," it is recommended to contact Pampered Chef Tech Support. They can provide specific guidance and troubleshooting steps to help you resolve the issue effectively.

Is there a way to bypass the error and submit my order?

While it may be tempting to bypass the error, it is not advisable as it can lead to incomplete or incorrect order submissions. It is best to address the error directly by following troubleshooting steps or contacting Tech Support for assistance.

What information should I provide to Tech Support when reporting the error?

When contacting Tech Support about the "MSINET.ocx Error," provide them with a detailed description of the issue, including the exact error message, the steps you took before encountering the error, and any troubleshooting steps you have already attempted. This information will help them assist you more effectively.

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