I went to a show last night and it was really good!! She didn't do anything amazing but it solidified 2 things that I have already been doing. I thought I would share to make sure everyone else does this as well.
1. When we walked into the party, all the guests were in the kitchen getting food and visiting, the rep was standing beside her table in the living room. We could see her but she wouldn't come into the kitchen. We were there for probably 20 minutes after the scheduled start time and she never came and talked to the host or asked to get started. I'm the one that said, maybe we should get started here? because I knew she was probably anxious having been around for probably 45 minutes waiting for us
Lesson Learned: mingle with your guests! Get to know them - have a drink, eat some food. This is a relationship business - build some relationships right from the start.
2. When booking shows, either have the monthly view of your calendar highlighted or circled or whatever with all of your open dates. Or have a list of them on the front of your book. This girl was flipping through each week 'oh how about this day? oh no I'm busy that day? i COULD do this day if you really wanted to. Oh I shouldn't do this day'
Lesson Learned: Take control of your calendar!! YOU decide when you work - not your guests. Be organized and have your dates ready so you can offer your next available date. Or at the very least your next available "Friday" (or whatever day they want - I wanted a Friday).
3. She told us to tell our guests the party will start at 7, she will show up at 715 and we'll get started at 730 "because people are always late."
I hope no one on my team would ever do this. I've never had much of a problem starting on time or 10 minutes after the start date...but what would happen if she had a party where everyone was on time?? She'd show up late??
I've heard of some creative ways to get guests there on time - tell them the party starts at 6:58 or 7:20. Do an on-time draw for a small prize. Whatever you do, be there before the guests are scheduled to be there!
I don't want to be too harsh on this girl because like I said, she was really good but I would bet if she changed a few things, her business would skyrocket. When we were trying to book my show, I almost told her to call me tomorrow when she figured out what she had available.
1. When we walked into the party, all the guests were in the kitchen getting food and visiting, the rep was standing beside her table in the living room. We could see her but she wouldn't come into the kitchen. We were there for probably 20 minutes after the scheduled start time and she never came and talked to the host or asked to get started. I'm the one that said, maybe we should get started here? because I knew she was probably anxious having been around for probably 45 minutes waiting for us
Lesson Learned: mingle with your guests! Get to know them - have a drink, eat some food. This is a relationship business - build some relationships right from the start.
2. When booking shows, either have the monthly view of your calendar highlighted or circled or whatever with all of your open dates. Or have a list of them on the front of your book. This girl was flipping through each week 'oh how about this day? oh no I'm busy that day? i COULD do this day if you really wanted to. Oh I shouldn't do this day'
Lesson Learned: Take control of your calendar!! YOU decide when you work - not your guests. Be organized and have your dates ready so you can offer your next available date. Or at the very least your next available "Friday" (or whatever day they want - I wanted a Friday).
3. She told us to tell our guests the party will start at 7, she will show up at 715 and we'll get started at 730 "because people are always late."
I hope no one on my team would ever do this. I've never had much of a problem starting on time or 10 minutes after the start date...but what would happen if she had a party where everyone was on time?? She'd show up late??
I've heard of some creative ways to get guests there on time - tell them the party starts at 6:58 or 7:20. Do an on-time draw for a small prize. Whatever you do, be there before the guests are scheduled to be there!
I don't want to be too harsh on this girl because like I said, she was really good but I would bet if she changed a few things, her business would skyrocket. When we were trying to book my show, I almost told her to call me tomorrow when she figured out what she had available.
