Tammy Stanley Conference Call -- Anyone Doing It?

[sandilou]

After last night's call, I feel all up-side-down! Her ideas are so different than the training we have heard time and time again. I like what she said. It seems so natural, but . . . I'm nervous to hop in and start making calls tomorrow. I printed some stuff from her web site and got more inspired and scared. I don't know if I can do it! HELP! I need a pep talk b/f I come up with a million excuses not to do them!

Sandi
ps -- I also ordered her special. Can't wait to get it but don't want to wait until then to GET BUSY!

 

[Melissa78]

Anyone have the paper from Conference that showed how much she offered her products for if we purchased them there? Just wondering about the difference...

 

[Intrepid_Chef]

I did not go to conference, so this was the first I've heard of her until this week.

I agree ... she did turn some of what we've been taught to say on its head! (Good thing those speeches sounded so fake and pushy that I never used them!)

I made a list of 10 people ... some were people who were down to host a party but never followed through ... a lot, in fact. Others are past hosts. I'm going to call more than 10 but not all on New Year's Day ... I will be leaving for work that afternoon, and there's the Ohio State Game that's going to have people gued to their TV's.

 

[esavvymom]

I too thought how interesting it was that her words were quite different in some areas from what we are taught in PC training....but I've always thought about the host perspective as far as the objections- therefore I wouldn't act because I didn't Know how to respond or "convince" them otherwise....like that "January is a bad month to host".I had even gotten scolded almost from my Hosp.Director once because she told me to stop thinking about things from the hosts perspective and "take control". It just never has felt "right" to me. But Tammy's words do.And someone asked about the conference special- i don't remember what it was, but the CDs she mentioned on the call- were the same price I bought them for a few months ago on her website...so not sure if it's much of a special. BUT I will say that right now you can get one of her sets that includes the bonus CD of "How to Leave Messages.." - which wasn't available before (except separately- and its' $80). I have the CD series- loved it. I listened to it while traveling so I need to listen again so I can take notes.

 

[esavvymom]

Oh - and if any of us does the calls this weekend...We ALL will make some, right?? Come back and post your stats.

 

[baychef]

Sandi, Tammy gave the best pep talk...remember the story about the woman being freed? Quit listening to those doubting voices and let the voices of support talk louder! As Nike says...Just do it!!!

And Bobbi, I can't believe that your hospitality director said that! Poor advice in my opinion. I think with Tammy Stanley, she is trying to have you still get better results, but in a different method.

In all of our training, the host and the recruit always say yes. They do mention the "No" word, but briefly. In Tammy's method, she is teaching us to turn that "No, I don't want to host a party" into a...do you still want me to keep you informed of our guest specials. She is trying to help us to continue that relationship with a customer. And that dealing with hesitations can only go so far. I see the battle she is speaking of with some of my downline.

You have to blend getting out of your comfort zone with getting inside your customer's head.

I thought of her words of us being over marketed to last night when the Toshiba sign was so big on Times Square that I had to LOOK for the darn ball drop!! And the Nivea hats everyone was wearing? Sometimes this does really turn people off...me included!! There is advertising on the gas handle pump and scrolling on the gas pump while we pump our gas. So people are turned off by this "in your face" advertising.

Building a relationship with customers will help you help them! And do pick up that phone today!! I plan on contacting as many recruit and party leads as I can today. Not to early, of course, but think of the late morning or afternoon. But think of it, there is shopping, but other than that, tv is pre-empted by college football games. Not all, but most women are not into this.

 

[zmom58]

Did anyone take notes that they could share? I wasn't able to be on the call.

Ditto...I paid for the call and was not able to make it. Then of course, I did not receive the link to the digital download because I missed the call. If anyone has any notes it would be appreciated! Thanks, Deb

 

[Melissa78]

Missing the call shouldn't have anything to do with getting the download - there was no code to put in to let her know it was me calling in. You had to have signed up before the 24th to get the d/l. Did you register before that date? If you did, contact her for the download...the call is much better than just the notes. (although I must say the download has poor quality sound)

 

[zmom58]

She sent out an email stating if we registered by Dec 27th we would get the download, I registered Dec 28th and she said she would give the link on the call, well, then I missed the call. So, now the only way I can get the digital download is to buy her book for $14.95. Soooooo...I wanted to get some notes or something without having to spend more $$. I was day late and a dollar short by registering too late and then I had to miss the call. Totally my fault on all accounts. I think instead of spending more $ I will go to consultants corner and take some teleclasses and download some CD's.
Deb

 

[pamperedpals]

I tried clicking on the link she sent out in her email yesterday and it didn't work. Ugggh!

 

[Intrepid_Chef]

Try, try again!

And I jsut wanted to share this quick success story before I go off to work!

I put off calls all afternoon ... dreading all the "no's" and answering machines!

And then I remembered what Tammy said: "The Courage, the confidcence and the comfort are on the other side of the call!

So I made call number one. Whoops! I wrote down the wrong number.

So I remembered the young woman I met at a fair this year who had expressed interest in a show. She has been really sick and was in the process of moving at the time. (Now she is struggling with Strep Throat!)

And she STILL wanted to schedule a January show as long as it was the "end of the month." We were going for the 29th (a Friday, since I'm working the 30th and 31st) but then I offered the prior weekend!

So we are now set for Jan. 24!

Something to enter in the sweeps after all if I still can!

 

[CAPCnewbie]

Page 2 - Last part of the top section...it starts with When you add up the last two reasons you discover that.... and then fill in the last line.

Page 2 - All of the blanks in the bottom section (thats when the visitor came to the door)

Page 3 - top section (there seems to only be one sentence and then a whole big blank section - was there a reason for that space?)

Page 3 - got most of it but the very last blank (starts when you are daydreaming)


Page 4 - top 4 blanks

got rest of page 4 except for Step 5 I missed (thats where the phone rang)

So as you can see I missed quite a bit but still feel i got a lot from it. I love her uncanniness and her style. She definitely gets to the meat and bones about it all - no fluff. Worth the 27.00, just wish I didnt get interrupted. Thanks for your help!

Melissa, here are the notes I have for the above:

Page 2-When you add up the last two reasons you discover that 71% of lost customers actually value you and/or your company and only take their business elsewhere because they feel that you dont value them

(I'm not sure if that was the right answer as my daughter started talking to me at that point and I wasn't quite sure if that was what i heard. Perhaps someone else could clarify my answer who was on the call)

Page 2 bottom- "There's nothing to do, there's only something to see"-Vernon Howard

The courage and the comfort and the confidence are all on the other side of the call

"happiness is not getting. Happiness is being. Being who you really are"

Page 3- One of the best ways to get your prospects to take action now is to give them an offer they cannot refuse that has a deadline

(then in the blank space below I just jotted a few things down that Tammy said. )
One was....Present an irresistible offer that is only good for a set period of time. Ie, This fabulous offer is only available until January 31st

and one of the things that I most took note of and realized I have been doing... is to call your hosts FIRST before sending out an email. Give them a call to tell them personally about your wonderful offer and then send out the email to them. Many times I personally send out my monthly email, specials, etc and think that it will entice my customers enough for them to call ME. Oh it has happened that someone will see the guest special and contact me to set up a show, but not nearly as often as I'd like.

Page 3 bottom-( I missed the daydreaming blank too so I'm not much help there, sorry)

Page 4-( I will just add the words instead of the sentences and you can easily fill in the blanks)
quickly
refuse
scare
no

Step 5 I had...invite them to come and just take a look without the obligation to buy. (again I may have that one wrong)

I hope that helps a bit Melissa. I'm not the best note taker but I tried

 

[Melissa78]

Thanks so much chica! You rock! I plan on relistening to the call but now I can focus more on just 'taking it all in'. Thanks again! Your helpfulness is much appreciated.

 

[CAPCnewbie]

Your welcome.

 

[baychef]

Try, try again!

I put off calls all afternoon ... dreading all the "no's" and answering machines!

And then I remembered what Tammy said: "The Courage, the confidcence and the comfort are on the other side of the call!

I did put these off too!! But I did get on the phone after using the words you recalled as well! I have a team meeting on Monday and I am going to print and laminate this phrase so others can hopefully use as inspiration as well!

Results:
1. Can not do party now but wants to as soon as some personal things work out.
2. Left message. Maybe out of town.
3. Family is visiting but please call back Monday so we can get a date.
4. Not home but will be back soon (I did not get to call but will today)
5. Has had some very, very bad and numerous deaths with friends but does want me to call in a week so she has time to look at her husband's sports schedule so she can book a party.

Well, back to muster up more courage, confidence and comfort on the other side of the call! Hope others are too!:chef:

 

[pamperedpals]

I orderd the Carpe Phonum book with the download added and I put in the wrong state and Tammy called me herself last night. She was awesome to talk to you! She sent me the link within minutes of getting off the phone with me for the download.

I am about ready to listen to it and watch the video's.

 

[Melissa78]

Wow personal phone call - now that's impressive! I'm thinking of attending one of her all day workshops. I loved her at NC for the mere hour, can't imagine a whole day.

 

[Intrepid_Chef]

Ann ... if you laminate what I mentioned please don't use MY horrendous spelling ... I was in a BIG HURRY to get to work!

 

[baychef]

Ann ... if you laminate what I mentioned please don't use MY horrendous spelling ... I was in a BIG HURRY to get to work!

LOL!!! Not a problem. I actually have the wording...

The courage and the confidence and the comfort are all on the other side of the call.

Not sure if just the wording will help, but will try to get in a few of her pointers to them!

Sometimes I wish CS had spell check...but thse of us tht cnnt spll cn srly undrstnd wht othrs ar tlkng abt!!

 

[ahinchey]

Okay so, I did the call and am trying to put into practice all that Tammy taught. I was wondering what does everyone do when they get voicemail (which I seem to get alot!). I haven't been leaving a message... mostly because I am not sure what to say (plus I thought I've be giving the "heads up" that I am calling about a booking a show). Does anyone leave a message and what do you say?

 

[Lifeat50]

Page 3 - When you are daydreaming about your business, start imagining your customers saying no to you - and then telling yourself "it's OK!"

 

[Intrepid_Chef]

I never count on call backs. I try another time. I agree, it is frustrating. I do, however, leave very short messages saying I have good news and please call me.

 

[pamperedpals]

I do the same as Di, however, I tell them I will call back the next night or if they would like that I do not contact them, they can call me during the day and leave me a message while I am work, indicating that. I have never received a call back saying don't call me, however, I am giving them the option to opt out of my calls.

I will try to call once a week for a month and then they go into my tickle file to follow up with on a monthly basis until they tell me no. I have had people book parties and place order's two years after our initial contact.

 

[SweetPChef]

I so wish I had known about this call - just saw this today as I'm out looking for ideas/encouragement on filling my January.
Think there's a chance she'll offer at least the download to purchase??

I really want her CD set, but totally not in my budget. I'll see if my team wants to go in on it, or if anyone else has it that I could borrow.

 

[littlemaisyPC]

I so wish I had known about this call - just saw this today as I'm out looking for ideas/encouragement on filling my January.
Think there's a chance she'll offer at least the download to purchase??

I really want her CD set, but totally not in my budget. I'll see if my team wants to go in on it, or if anyone else has it that I could borrow.

I'm hoping she'll offer the download for purchase as well. I was on vacation and totally missed it. I'd be willing to pay anyone for the download.

 

[NooraK]

She stated on the third call that you could get the download if you purchased her book. I don't know if that's available for those who didn't pay for the call though. You might try emailing her, she's very good at responding to questions.

 

[baychef]

I'm hoping she'll offer the download for purchase as well. I was on vacation and totally missed it. I'd be willing to pay anyone for the download.

I would e-mail Tammy and ask her. If she has a high demand for this, I would think that she would think of a way to market it.

You have to understand that this is her business and how she makes a living. I am hoping that many of you flood her with e-mails because I think she should market this download and make it more available to people. She has to see that there is a market for it.