Ss Saute Pan Is a Shotty Product.

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Discussion Overview

The thread discusses various experiences and opinions regarding the new stainless steel (SS) sauté pan from Pampered Chef. Participants share their thoughts on its performance, particularly with cooking eggs, and the cleaning challenges associated with it.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses disappointment with the sauté pan's performance, particularly with eggs sticking despite using butter.
  • Another participant notes that SS cookware is suitable for browning but acknowledges that eggs tend to stick due to their cooking properties.
  • Several users mention their experiences with cleaning difficulties after cooking eggs, with one participant sharing a positive outcome using Cameo cleaner.
  • One participant shares a preference for non-stick cookware due to easier cleanup, while recognizing that some users prefer SS for health reasons.
  • Another participant questions the practicality of a high-priced cookware set that struggles with basic tasks like scrambling eggs.
  • One participant mentions their sister's loyalty to SS cookware, despite some initial surprises about its features.
  • Another participant compares their experiences with SS cookware to using a cast iron skillet, highlighting ease of use and cleanup with the latter.
  • One participant agrees that SS is effective for certain cooking tasks but not for others, particularly scrambled eggs.
  • Another participant emphasizes that eggs are particularly prone to sticking in SS pans due to their protein content.
  • One participant mentions the natural dulling of SS cookware with use and references a demonstration from a Pampered Chef DVD about maintaining its appearance.

Areas of Agreement / Disagreement

Views differ among participants regarding the effectiveness of the sauté pan, particularly in relation to cooking eggs. Some express dissatisfaction with its performance, while others defend its use for specific cooking tasks.

Contextual Notes

Participants share personal experiences with the sauté pan and SS cookware in general, reflecting a range of cooking styles and preferences within the consultant community.

Who May Find This Useful

Consultants interested in understanding customer concerns about the new SS sauté pan and those looking for insights into the performance of SS cookware may find this discussion relevant.

The whole point of SS is to be able to cook at higher heat. Why is someone cooking eggs at high heat?

I have successfully cooked eggs (yes they take a l-o-n-g time) in SS saute, but keeping the heat down to the lowest 1/4 of choices [low to medium low] on my electric stove. It takes 2 kinds of oil (butter/marg AND liquid oil) and lots of time. It was like 20 minutes for 2 fried eggs.

The 2 kinds of oil thing was my grandma's trick to get the flavor of butter with a higher smokepoint. Butter in and of itself will burn on an electric stove at 1/2 power [medium], if left long enough. Margarine will burn at about 3/5 to 2/3 power [medium to medium high]. Olive oil has a higher smokepoint, but I use corn oil when frying eggs because it doesn't add flavor I can notice.

When I'm making eggs for my family, we use Exec. Now if I can just get my wife to quit using metal implements in those pans, we'll be set!

I had quite a chat with both Test Kitchens and Chef Chris asking about the cookware. Here is an applicable part of what I learned: the three benefits that someone can have with the SS that can't do with Exec or Prof, are:

(1) Cook at a higher stove heat to get crispy outsides (and fond) on all your food
(2) Broil and Oven-sear your food at a high oven temperature
(3) Wash them in the dishwasher

Some of the market specifically point to the risks of cooking at high heat with Teflon as a negative, steering their customers with the "healthy cooking" card toward their stainless collections.

As you review the Use & Care points about Exec or Prof cookware, you will see that it says NOT to cook at high heats with it.

I'm not trying to put down our Exec or Prof cookware at all - simply point out it has its intended uses, and is made for specifically cooking at lower heat. The SS gives our customers more options.

A year ago when I chewed really hard on HO because I was at a high-end foodie cooking show, customers were slamming me because we didn't have a SS line and everyone else did, they explained that we only sold nonstick cookware because 87% of customers cookw with it. Of course I wrote back and asked why they were keeping us from that other 13% of the market...they couldn't explain that they had the SS in development and had been working on it for 2 years total!

And finally, go to the DuPont website and learn about our Autograph finish - the absolute finest nonstick they make. When teaching your guests about Teflon, you can explain that the standard pans from a grocery or big box store, have just 2 coatings of teflon - first coat and second coat. Our Autograph finish has...
-primer
-first coat
-mid coat
-second coat
-top coat sealer
[Think a Really good nail polish after an expensive manicure, ladies!]

Good luck with your cookware sales!

God Bless and Take Care!

-praying for Paige and her family-
 
Get "barkeepers friend" to clean it. Works like a charm!
 
I like all the good points about stainless and non-stick. I wanted to let you know that most restaurants have non-stick pans for their eggs. No dishwasher wants to scrub one pan for most of the morning.:yuck:

My husband wants ss and I want non-stick. So cameo will be in our cuboard from now on.

Now PC is really a his/her company, for us that is :)
 
vwpamperedchef said:
Get "barkeepers friend" to clean it. Works like a charm!

Is this recommended by Home Office or is this just somethign we've come up with on our own?
 
Jennie4PC said:
My sister swears by SS she says she will never go back to non stick. i read her the info on the pans and the only thing she was surprised was it did not have a cooper core.

I read info on the ss cookware and why it doesn't have a copper core...
copper is the best conductor of heat, but is heavier and more expensive, aluminum is the next best thing tod copper, therefore making the pan a little less heavy, a bit cheapier but still a conductor of heat...
This came from the HO, I will try to find the info I got and post it on here
 
Here is the info from the Test Kitchen, they were comparing out cookware to All Clad..hope it helps

I called the Test Kitchen and asked why they chose aluminum instead of copper. Here is what I learned from Jackie in the Test Kitchens (she was delightful on the phone).

They researched and tested numerous forms of stainless cookware before choosing the design used it the Stainless Cookware.

1) Jackie said it's true that copper is the best conductor of heat, however it is also very costly to produce. They wanted to make a line of cookware that was high quality but also affordable, knowing that very few of our customers would pay $1100 for a set of cookware. Aluminum is the next best thing.

2) They found the tri-ply design (stainless, aluminum, stainless) to be very effective. Some cookware types are 5-ply, and some are even 7- and 9-ply. They say that makes their cookware even better. However, the test kitchens tried out all these types and found no difference in how fast they heat or how they cook the food in the pan. The extra layers of copper add additional weight to an already heavy piece of cookware and drive up the cost.

3) The handles on All-Clad cookware get very hot on the stove top, requiring you to use a hot pad/oven mitt. The handles on the Pampered Chef cookware are hollow after you get past the Y-shape (outward, toward the end of the handle), allowing the heat to go from the metal into the air in the middle of the handle. This keeps the handle cooler and takes a little weight out.

4) All-Clad cookware has aluminum lids, so you cannot see inside your pans. Ours are clear glass with high handles so you have less chance of touching the hot lid with your hands.
 
Has anyone listened to the Show and Sell CD that came in Changeover boxes? There's some great info about the cookware on that! And the product training for the SS cookware on the online training center is also chock-full of great info.
 
chefann said:
Has anyone listened to the Show and Sell CD that came in Changeover boxes? There's some great info about the cookware on that! And the product training for the SS cookware on the online training center is also chock-full of great info.


YES! I agree! I listened to it in the car last night. Lots of great info.:thumbup:
 
If your SS cookware gets that blue stain/tint to it (you'll know what I mean if you get it) just combine equal amounts of vinegar and water and sponge it onto the pan. Let it sit about 10 minutes and rinse well. This tip is in the use and care and does work!
 
Jilleysue said:
but won't people get disappointed with a 400.00 cookware set and can't scramble an egg. I mean that is a basic with a fry pan. I would be disappointed if I can fry and brown, but oops don't use it to scramble. HMMMMM


They can scramble an egg in them. It's a matter of getting used to the pan. Going out on a limb here, not that I am an expert by any means, but I find that with srambled eggs to keep the heat lower than you are used to using. And yes, there will be egg residue on the pan, but a soak in the sink for a bit should loosen it enough to get it off and get the pan in the dishwasher.

People who have been asking for SS might have experience with SS and know how to use it and what to expect. It's a preference. Even though I love SS and use it almost exclusively, there is a large portion of people who use non stick. Now we have something for everyone.
 
Just an fyi, I have only SS in my kitchen (except a small ns egg pan) and if I have a pan that is especially stuck on, I fill it with water and bring the pan to a boil... stuff comes right off if you wash it shortly afterward...just watch out, it will still be hot....
 
dannyzmom said:
Is this recommended by Home Office or is this just somethign we've come up with on our own?

This cleaner is recommended by all high end SS manufacturers. I was sold a can of Barkeepers along with my SS All Clad years ago.
 
dannyzmom said:
Is this recommended by Home Office or is this just somethign we've come up with on our own?
Yes. HO does recommend bar keepers friend. I called them about how ugly the bottom of my professional cookware was getting and that is what they suggested I get.
 
When I saw SS was new this Fall, I laughed. The WHOLE reason I started selling PC in the Fall of 2005 was because I saved my money, bought another "high quality" name brand SS set from a high end store (got it on sale, with a coupon discout, etc) and we HATED it! Hated every piece, from the pans to the pots, etc. My husband used to complain each & every time he used it. And I hated the cleanup. So I said "I know where I can get a GOOD set of cookware - Pampered Chef!" I was just going to host a show, but it was Nov & what I wanted was going to cost $300+. So I started selling. Glad I did - they came out with the Exec line in the Spring & I was able to earn most of it by May. I used to say that at every show! Now, I have to "revamp" my testimony if I want to sell any SS stuff! I LOVE our Exec and will still recommend it over the SS - sorry. Just my two cents worth!!
Joanne
 
I guess it's just one of those things where it's "something for everyone".

I know people will love SS cookware, just as there are those who love the exec. I'm personally not a fan of the SS and LOVE my executive cookware, but it doesn't mean someone else won't love theirs.

With such a high incentive, bookings will certainly come from people who "have to have" the SS cookware. It's so "trendy" right now anyway. Just like the cranberry SA pieces. Very "in" right now.

It's nice to have a choice, but imho, I chose the exec. JMO though.....:)
 
I got a guest last night to set a September date to get the cookware... she was waffling because she said she wanted the exec but her husband would want the SS.. sold I told her to get one set 60% off and the other set 50% off. She set her date right there! woo-hoo! :)
 
Cookware at 60% off what a great booking tool!
 
If you're a die-hard non-stick fan, you still need One piece of SS (preferably the 12" covered skillet) to do what non-stick just won't do; brown meats, tomato sauces, etc.
If you're a die-hard stainless fan, you still need One piece of the Exec cookware (12" good here too) to do what stainless just won't do; eggs, quick meals, sticky foods.

That's my (sales) line & I'm sticking to it.
 
This info on cleaning SS pans was sent to some of us by my NSED...thought I'd share it here.

Cleaning Information for Stainless Steel
Grades | Material selection | Fabrication | Surface Finishes | Cleaning
THE CLEANING OF STAINLESS STEEL
Always attempt the mildest cleaning method first. Be patient - repeat it a fair number of times before resorting to the more severe cleaning methods.
Routine Cleaning. Stainless Steel's best friends are quite simply soap, mild detergent or ammonia solutions in warm water, applied with a soft cloth or nylon sponge.
Occasionally the use of the least coarse nylon scouring pad may be required. Rinse and dry with a soft cloth.
Stainless steel articles are ideally suited for washing in a dishwasher. Only if cookware is heavily soiled is any prewashing required. (Note: Don't wash in diswashers which have galvanised (Zinc Plated) components. Indelible stains can result on the surface of Stainless Steel).
Such simple Routine Cleaning will easily remove normal soiling. Repeated application will often remove heavier soiling and stains will become less noticeable and may completely disappear.
Cleaning - Moderate Soiling, Light Staining. Apply the mildest household abrasive cleaner, or a paste made from fine chalk or soda bicarb, using a soft cloth or a fine nylon scouring pad. A soft bristle brush may also be used. Rub the surface as softly as possible using long even strokes in the direction of the polished finish if this exists. Avoid using a circular rubbing action. Rinse well and wash as described under Routine Cleaning.
Cleaning - Heavy Soiling, Heavier Staining. Presoak in warm/hot detergent or ammonia solution. If this does not sufficiently soften burnt food or carbon deposits, household caustic cleaners will have to be used. Follow by cleaning as for Moderate Soiling, Light Staining. Repeat if necessary.
If this does not suffice final resort may have to be made to the use of both coarser abrasive cleaners and nylon scouring pads, but with the risk that the surface may become slightly affected. Follow by a thorough rinse and Routine Cleaning.
It is usually only the inside surfaces of cookware that are heavily soiled. If the more severe cleaning methods therefore have to be used - take care - Do not apply them to the outside surfaces where they are not required.
General Problems and Corrective Action.
• Acids
Avoid contact. If accidental contact does occur rinse immediately and soak in ammonia or soda bicarb solution. Follow by Routine Cleaning.
• Bleaches
Avoid contact with concentrated or undiluted bleach. If accidental contact does occur rinse immediately and soak in ammonia or soda bicarb solution. Follow by Routine Cleaning.
• Carbon Deposits/Burnt Food
Treat as described for Heavy Soiling, Heavier Staining
• Fats, oils and grease
Wipe off heavy deposits with a soft cloth or paper towel. Presoak in warm detergent or ammonia solution. Follow by Routine Cleaning.
• Finger Prints
Use Routine Cleaning. If necessary first treat the marks with a soft cloth or paper towel dampened with alcohol (methylated spirits), or an organic solvent (ether, benzine). Minimise the re-occurance by applying a wax based household polish to the dry, cleaned surface.
• Films
A dull, cloudy film, or a "rainbow film" develops after drip drying. These are respectively due to too much detergent, or oil/grease in the washing-up water. Re-wash as for Routine Cleaning using fresh, clean water.
• Heat Discolouration/tints
Ease of removal depends on the severity thereof. Repeated cleaning as for Moderate Soiling, Heavier Staining may prove successful. If not, use a 10% solution of Nitric Acid* together with a fairly course household abrasive cleaner applied as a paste by hard rubbing with a coarse nylon scouring pad. (Some alteration to the surface appearance will result from these severe cleaning operations). Acid treatment must be followed by rinsing in ammonia or soda bicarb solution, and Routine Cleaning.
• Labels
Peel off as much as possible. Soak well in warm water, rubbing periodically with a soft soapy cloth or sponge. If adhesive remains, dry and rub gently with alcohol or organic solvent.
Don't remove labels by scratching off with a blade, or rubbing with coarse abrasives.
• Leakage and Spillage
Remove by thorough washing down as soon as it occurs, or at short regular intervals.
• Oily Deposits in Coffee Pots/Urns
Use a thin paste of soda bicarb in hot water, and rub with a fine nylon scouring pad. Rinse and follow by Routine Cleaning.
• Rust Stains
Light, superficial brown staining can be removed by Routine Cleaning repeated regularly for a few days. Similarly, repeated cleaning as for Moderate Soiling, Light staining will remove darker stains.
Rust spots with a halo around them indicate that a fragment of ordinary steel has become embedded in the surface of the Stainless Steel. Dab and spot, keeping moist for 20 - 30 minutes, with a 10% solution of Nitric Acid* on an ear bud. Repeat this treatment until no reoccurrence of the rust spot occurs. Severe rust stains are best removed by swabbing the stain, keeping it moist for 15 - 20 minutes with a 10% solution of Nitric Acid*, repeating if necessary. Very severe stains will require hard rubbing with a paste of fine household abrasive and 10% Nitric Acid*, using a fairly coarse nylon scouring pad, Acid treatments must be followed by rinsing in ammonia or soda bicarb solution, and Routine Cleaning.
• Sterilization
Add the sterilizing solution in the strength as laid down in the instructions. Avoid overdosing or the addition of concentrated solutions in one large dosage. Do not leave the sterilizing solution in the equipment longer than necessary, especially under stagnant conditions.
• Tannin Stains
Use a thin paste of sodium carbonate (washing soda) in hot water, and rub with a fine nylon scouring pad. Rinse and follow by Routine Cleaning.
• Nitric Acid (HNO3)
Nitric acid is a "friendly" acid towards Stainless Steel and is the only mineral acid which should be used to clean stainless steel. Avoid contact of the acid with other metals, particularly the aluminium and copper bases on cookware. A 10% solution (1 part Nitric Acid added to 9 parts water) is usually used. It may be obtained from most chemists, who will make up the 10% solution. Concentrated Nitric Acid must be handled with care. Dilute 10% solutions are less dangerous, but it is advisable to wear rubber gloves and eye protection. If accidental skin contact occurs, wash well with lots of water. Mix and keep the solution in glass containers. Dilute extensively before flushing down the drain. Keep it out of reach of children.
 

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