Show Cc Decline W/ No Notification From Ho

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Discussion Overview

The thread discusses issues related to credit card declines without notifications from the Home Office (HO), with participants sharing their personal experiences and observations regarding the notification system and shipping statuses.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports experiencing a credit card decline without notification from HO, despite receiving a confirmation for the show.
  • Another participant notes that several consultants on their team have also not received notifications regarding credit card holds and other order confirmations.
  • One participant mentions that they did not receive a lead order email, suggesting a broader issue with communication from HO.
  • Another participant shares that one of their team members did receive an email notification, indicating that some notifications may still be functioning.
  • One participant expresses concern about the lack of communication and urges others to contact HO to report similar issues.

Areas of Agreement / Disagreement

Views differ regarding the extent of the notification issues, with some participants experiencing problems while others report receiving notifications. No clear consensus emerges on the overall reliability of the notification system.

Contextual Notes

Participants are sharing their experiences as consultants regarding the technical issues with credit card processing and communication from HO, highlighting potential gaps in the notification system.

Who May Find This Useful

Consultants who have experienced similar issues with credit card declines and notifications from HO may find this discussion relevant.

N
nancycookspc
Gold Member
Messages
417
Has anyone else had this problem- happened twice to me!

Submitted a show yesterday 10am- got a conf of the show like 12n from HO-

Cool I think no CC issues-

NOT-

I look on CC shipping status and the show is on HOLD WAT??

I call HO and they yup there is a decline CC-

BUT NO notification from HO. Not even on CC
Am I the only one that is has happened too?

If not PLEASE call Tech support- and check your shipping status to assure timely delivery!
 
It seems all their email notifications are out of whack. I know some consultants on my team have not gotten notifications of CC holds...and there's another thread about not getting notifications of on line orders. I submitted a show last week and didn't get confirmation until 10am the next day, and it didn't show up on CC. Strange!
 
  • Thread starter
  • #3
Please have everyone contact HO-

they think I am the only one with the problem

now come to think of it I never got a lead order email either-
 
One of my girls actually got an e-mail yesterday. So hopefully they are working at getting this resolved. ;)
 


Hi there! I'm sorry to hear that you've experienced this issue twice now. It sounds like there may have been a technical glitch with the credit card processing system. I would recommend reaching out to our technical support team for assistance. They will be able to look into your account and help resolve this issue for you. It's always a good idea to double check the shipping status of your shows to ensure timely delivery. Thank you for bringing this to our attention and I hope it gets resolved quickly for you.
 

Frequently Asked Questions

What does "Show Cc Decline W/ No Notification From Ho" mean?

This phrase refers to a situation where a credit card payment for a Pampered Chef show has been declined, and the host or consultant did not receive any notification from the home office about the decline. This can lead to confusion and potential issues with processing orders.

What should I do if I encounter a "Show Cc Decline"?

If you encounter a "Show Cc Decline," first check with the customer to ensure their credit card information is correct and that there are sufficient funds available. If everything seems fine, contact Pampered Chef's customer service for assistance in resolving the issue.

Will I be notified if a credit card payment declines?

How can I prevent credit card declines at my shows?

What are the next steps if I don't receive a notification about a decline?

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