Shingles Strikes: Rescheduling 2 Shows & Offering a Perk?

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Discussion Overview

The thread discusses a participant's experience with shingles and the implications for rescheduling upcoming shows. Participants share their thoughts on how to communicate the changes to customers and whether to offer perks for any inconvenience caused.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shares their experience of having shingles and the need to reschedule shows.
  • Another participant suggests converting the shows to online catalog shows instead of canceling them.
  • Several users mention the importance of notifying customers about the situation to avoid exposure.
  • One participant recounts their own experience with shingles and discusses the varying opinions from doctors regarding its contagiousness.
  • Another participant offers suggestions for perks, such as small door prizes or a gift certificate for attendees.
  • One participant emphasizes caution and shares their workplace policy regarding lesions and work attendance.
  • Another participant expresses empathy for the original poster's situation and notes the prevalence of shingles cases this year.

Areas of Agreement / Disagreement

Views differ on the best approach to handle the situation, with some participants advocating for caution and others focusing on practical solutions for rescheduling shows.

Contextual Notes

Participants share personal experiences with shingles and discuss the implications for their business practices in light of health concerns.

Who May Find This Useful

Consultants dealing with similar health issues or those looking for ideas on how to manage show rescheduling and customer communication may find this discussion relevant.

Chef Endora
Gold Member
Messages
806
Ouch! I have come down with shingles!:eek:

If that's not bad enough, I had 2 shows in the next week.:rolleyes:

I am rescheduling for later in the month so this will involve sending out an
announcement indicating the change. I have to get these out ASAP and I'm stumped on how to word this. Also, should I offer a little perk for any inconvenience?

TIA
 
You could go to work for a roofer.
 
instead of complete cancel, convert to a online catalog show?

"Due to itchy's beyond my control...."

I think you are being VERY responsible in alerting your customers, some wouldn't do it and just expose people.

Perks??? anyone sending benadryl gets a FREE Season's best?

KG, that's bad.... but maybe you could say you recently got hired by a roofing company due to your personal supply of "shingles".....
 
  • Thread starter
  • #4
We aren't cancelling, just moving the shows to the end of the month.

My day job is as a RN in a physician's office, so I've been off all week. Actually, about all I can do is give chicken pox to someone who hasn't had them. It's spread by contact. I only have them on my left arm and hand and got started on an antiviral early so it hasn't been too bad, I've seen much worse. Shingles seems very prevalent this year. I was planning on getting the vaccine next year when I'm old enough.....I'm running out of things I'm not too old for.:rolleyes:

You are aware that KG has been sentenced to life in the punitentiary;)
 
I had a nice little post all typed out & lost my wireless internet connection! :rolleyes: So here it goes again:

I had Shingles in early 2007. My Dr. said I could still go to my job interview at the elementary school ... that it's very hard to transfer the virus. Dr. said I would pretty much have to rub the infected area on someone who has never had Chickenpox ... and then it would still be hard for them to catch it. It's not as contagious as exposing the original Chickenpox virus to someone. Just goes to show that different Dr.'s have different opinions! LOL

I would give the host the option of: 1) switching to a catalog show 2) setting a new date for the cooking show or 3) doing a completely interactive show where the guests do ALL the work & you just answer questions. If you choose option #3, make sure you wear a long sleeved shirt & take a bottle of Purell with you. That way, you can clean your hands each time before you touch a tool and ease the minds of the guests at the show who may not be educated on Shingles. Maybe they won't be afraid of "catching something" if they see you using Purell on a regular basis.

If you want to offer an incentive, here are some ideas: Give every guest a Season's Best Catalog -or - do 4-5 small door prizes instead of just one -or- do one door prize that's bigger than what you would normally do -or- print up your own gift certificate ($20-$25) that's valid at "today's show only".

Here's a suggestion on how to phrase your letter:

Dear [guest's name],

I have been blessed with the encore of Chickenpox, better known as "Shingles". Although it is hard to transfer the Chickenpox virus, it is still possible. I am not willing to take the chance of transferring the Chickenpox virus to [host's name] or any of her guests, therefore I have given [host's name] the option of switching her cooking show to a catalog show or rescheduling the cooking show for a later date. She is excited about doing the cooking show and has chosen [new show date and time] for her Cooking Show.

I apologize for any inconvenience that this may have caused. As a "Thank You" for being patient for us, I have decided to do something a little extra at [host's name]'s Cooking Show that I don't normally offer at my shows. I hope [new show date] works with your schedule, as I look forward to seeing you for a fun afternoon/evening of cooking!

Sincerely,
...
 
  • Thread starter
  • #6
I know it's hard to transmit, but I always like to err on the side of caution. The physicians group I work for won't allow me to work until all lesions are scabbed.

Thanks for your help, Sheila!
 
Sheila...VERY WELL SAID in the letter!

Chef Endora...I hope it passes quickly! I have heard of LOTS of cases of shingles this year too...what the heck is going on?
 
I had shingles about two years ago and its not fun. I had it around my hips and it made wearing clothing painful! I feel for you. I know its not that easy to transmit, but I always erred on the cautious side too. You just never know. I would just say a medical issue came up and you have to re-schedule. Offer a SB for the inconvience.
 

Frequently Asked Questions

What should I do if I need to reschedule my Pampered Chef shows due to shingles?

If you need to reschedule your Pampered Chef shows because of shingles, it's important to communicate with your hosts as soon as possible. Let them know about your situation and suggest alternative dates for the shows. Most hosts will understand and appreciate your honesty.

How can I offer a perk to my hosts when rescheduling shows?

To offer a perk when rescheduling shows, consider providing a small incentive, such as a discount on their next order, a free product, or an exclusive recipe. This gesture can help maintain goodwill and encourage them to continue hosting despite the changes.

Is it common for Pampered Chef consultants to reschedule shows?

Yes, it is common for Pampered Chef consultants to reschedule shows due to various reasons, including health issues like shingles. Life can be unpredictable, and most hosts understand that sometimes rescheduling is necessary.

How should I communicate the changes to my customers?

Communicate the changes to your customers through a personal message, email, or phone call. Be transparent about the reason for the rescheduling and reassure them that you are committed to providing a great experience. Make sure to follow up with reminders as the new show dates approach.

What if my hosts are unhappy about the rescheduling?

If your hosts express unhappiness about the rescheduling, listen to their concerns and empathize with their feelings. Offer them the perk you planned as a goodwill gesture and reassure them that you are looking forward to the shows. Maintaining open communication can help alleviate any frustration.

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