Resolving a Declined Card for January Host | Will They Still Get the Special?

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Discussion Overview

This thread explores the implications of a declined credit card for a January host and the potential impact on receiving host specials. Participants share their experiences and understanding of the submission deadlines and processes related to this situation.

Discussion Character

  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant expresses concern about whether a January host will still receive the special if a declined card is not resolved.
  • Another participant mentions that January shows can be submitted for benefits until the last day of February, as long as the original show date is maintained.
  • Several users note that the deadline for submitting January shows is February 15th, referencing a change made in 2008.
  • One participant shares their belief that if the show was submitted on time, the declined card should not affect the host's benefits.
  • Another participant discusses strategies for resolving declined card issues, including contacting the guest and host for alternative payment options.
  • One participant describes their actions to resolve the issue, including retyping the credit card number and contacting the host for a kit credit.

Areas of Agreement / Disagreement

Views differ regarding the specifics of the submission deadlines and the implications of a declined card, with no clear consensus emerging on the exact rules.

Contextual Notes

Participants share personal experiences and interpretations of the submission process and deadlines, reflecting their understanding of the community's practices.

Who May Find This Useful

Consultants facing similar issues with declined cards and submission deadlines may find the shared experiences and strategies relevant.

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Messages
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If I am unable to resolve a declined card today for a January host, will they still be able to receive the Jan host special? The show was submitted on Wednesday. This is my first declined card.
 
January shows good to go until last day of FEBYou can submit a show and get he benefits for the month all the way up to the last day of the following month. Keep the original show date and submit it by February 28th and you should be good to go.
 
  • Thread starter
  • #3
Re: January shows good to go until last day of FEB
Deb Bixler said:
You can submit a show and get he benefits for the month all the way up to the last day of the following month. Keep the original show date and submit it by February 28th and you should be good to go.
Click to expand...

I thought they changed it to the 15th of the month.
 
They did change it to the 15th, but as far as I know and believe if you submitted the show already it counts as that day as being submitted. The declined card is not your fault so it shouldn't affect anything as far as I know. But if I'm wrong I'm sure someone will be helpful enough to point it out!;):D
 
you are right, as long as it is SUBMITTED by the 15th of the month.
 
kcmckay said:
They did change it to the 15th, but as far as I know and believe if you submitted the show already it counts as that day as being submitted. The declined card is not your fault so it shouldn't affect anything as far as I know. But if I'm wrong I'm sure someone will be helpful enough to point it out!;):D
Click to expand...

The last day you can submit a January show is February 15th (Feb show -> March 15, etc). That changed in 2008.

If a show is submitted on time and there's an issue holding it up it should be fine. If it's not resolved by the date they tell you, it will affect when you get commission though so if you don't have it resolved in time you won't get paid for it until March 8.


What have you done to resolve it? Have you tried to call and email the guest? If I don't hear back from a guest in 24 hours I contact the host and tell her that there's a problem with Suzie Guest's order and it's holding the whole show up. The host is usually able to get in touch with that guest quickly. You have 3 options. Have the guest give you another payment option, have the host pay for it and get reimbursed or pay for it yourself and hold the order until you are reimbursed (you can return it within 30 days at no cost to you if she never pays you).

You still have time to do this tonight - HO is open until 11pm.
 
  • Thread starter
  • #7
First I just retyped the CC# (Wednesday night), in case I made a mistake. The host wants to sign and use a kit credit. I just realized that this was the last business day before the 15th and with the extra $ for the host benefit -- I didn't want her to lose that benefit.

I now have an alternate CC# for the customer and a call placed to HO. I am waiting for a call back. But I have a meeting with another potential recruit at the time the call back is to happen.
 

Frequently Asked Questions

What happens if a host's card is declined for their January order?

If a host's card is declined for their January order, they will need to resolve the issue with their bank or payment provider. Once the payment issue is resolved, they can process the order again to ensure they receive their host benefits.

Will the host still receive the special offers if their card is declined?

Yes, as long as the payment issue is resolved before the end of the promotion period, the host will still be eligible for the special offers associated with their January hosting.

How can a host resolve a declined card issue?

A host can resolve a declined card issue by contacting their bank or credit card provider to understand why the transaction was declined. They may need to update their payment information or ensure that there are sufficient funds available.

Is there a deadline for resolving a declined card for January hosts?

Yes, hosts should aim to resolve any declined card issues as soon as possible, ideally before the end of January, to ensure they can take advantage of any promotions or specials available during that month.

What should a host do if they are unable to resolve their declined card issue?

If a host is unable to resolve their declined card issue, they should reach out to their Pampered Chef consultant for assistance. The consultant may be able to provide alternative payment options or help facilitate the process.

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