Resolve Agreement Submission Issues | Urgent Help Needed | December 1st Update

Click For Summary
An agreement submitted on December 1 faced issues due to payment complications, with a friend initially covering the kit cost. The potential consultant has not received a follow-up from the head office (HO), leading to concerns about her diminishing interest. The payment issue may stem from mismatched addresses, and there’s a looming deadline for her payment to avoid withdrawal of the agreement. Suggestions include contacting various support levels within the organization for assistance and starting training despite product delays. After some uncertainty, it appears the consultant has successfully made the payment, although updates from the system are pending. There are additional pressures on a director regarding sales and recruitment goals, with a need to onboard new consultants by the following month for re-promotion eligibility. Overall, the situation emphasizes the importance of timely communication and support within the consultant onboarding process.
Chef Kearns
Gold Member
Messages
3,304
I submitted an agreement on December 1st. Well, it didn't go through. There were issues with her payment. However, she's been talking with the HO and they were supposed to get back with her last week, Friday. They still haven't. I'm afraid she's losing interest!! Her friend paid for her kit. The card didn't go through. There is nothing wrong with the card, so we thought it was because the shipment address and billing address were different.

You upper level Directors with ins at HO might know who I should contact to fix this. Is there any magical phone number I need to call to sort this out? I spoke with her last night and her excitement is waning and she is getting frustated with HO!
 
I would call your upline, your sales manager, and then consultant career solutions.
Keep at it! I also, would handle it for her and staRT HER TRAINING. LEND HER YOUR HANDBOOK, DVD'S ETC. TO HELP GET HER GOING.

oops, caps lock
 
Check your in box-for pm in's!!
 
  • Thread starter
  • #4
Checking my box now! Thanks you guys!
 
  • Thread starter
  • #5
Koolotus said:
I would call your upline, your sales manager, and then consultant career solutions.
Keep at it! I also, would handle it for her and staRT HER TRAINING. LEND HER YOUR HANDBOOK, DVD'S ETC. TO HELP GET HER GOING.

oops, caps lock

She has her Quick Start Box, but from speaking with her I don't think she's even opened it yet. I've tried to impress upon her the importance of getting going even without the products.
 
  • Thread starter
  • #6
I was in the middle of typing up an email to one of the people on Morfia's list when HO called me. From their pov she needed to call them back and hasn't. She has until Friday to make payment before they withdraw her agreement. I hope we get this worked out today! She used $100 kit credit so it is only about $60 for her kit. I'll pay for it if she gives me the cash. She doesn't have a cc.
 
Good luck!
 
Keep us posted Sandra! Good luck!
 
  • Thread starter
  • #9
Good news, I think! I just got an email that says "New Consultant Awards Achievement" Congratulations Julie X has joined your cluster!

So, I guess she was able to make the payment. That is a relief. The IPT isn't updated yet, so I won't know for sure for awhile. What sucks is that without $4k in sales I will STILL enter re-promotion!! That really stinks. I finally have the 5 I need, but my sales aren't there. So, next month I have to recruit 2 new consultants and they have to qualify. Which I hope isn't a problem, since I have about 8 who told me they want to sign in January. It is just nervewrecking! I cannot wait to get it back and be in good graces.
 
Sandra, you'll get the boost you need at Leadership and be on your way!!!!
 

Similar Pampered Chef Threads

  • baychef
  • Recruiting and Team Leaders
2
Replies
30
Views
3K
cincychef
  • sklay723
  • Business, Marketing and Customer Service
Replies
11
Views
2K
DebbieJ
  • wadesgirl
  • General Pampered Chef Chat
Replies
2
Views
1K
BethCooks4U
  • babywings76
  • Business, Marketing and Customer Service
Replies
9
Views
2K
babywings76
  • crystalscookingnow
  • Recruiting and Team Leaders
Replies
3
Views
1K
crystalscookingnow
  • babywings76
  • Recruiting and Team Leaders
Replies
9
Views
2K
EmilyStraw
  • amy07
  • Business, Marketing and Customer Service
Replies
15
Views
2K
heat123
Replies
82
Views
8K
workinitout
  • kcmckay
  • Pampered Chef Booths
Replies
4
Views
2K
Wildfire
  • Lisa/ChefBear
  • Products and Tips
Replies
9
Views
3K
chefcharity
Back
Top