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The most common reasons for a cracked white carafe include accidental drops, placing it in a dishwasher or microwave, and using it with sharp utensils or cleaning tools.
We do not recommend using a cracked white carafe as it can lead to potential safety hazards and affect the performance of the product. It is best to replace the carafe as soon as possible.
If you purchased the carafe from Pampered Chef, you can contact our customer service team for a replacement. If it was a gift or purchased from a consultant, they can assist you with the replacement process.
If your carafe is no longer under warranty, you can still contact customer service for a replacement. However, there may be a charge for the replacement depending on the circumstances.
If you are unable to get a replacement from Pampered Chef, you can try looking for a similar carafe from another brand. However, we recommend using the official replacement to ensure the best fit and quality.