Postcalls for Canada: Finding a Solution for Cross-Border Communication

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Discussion Overview

The thread discusses options for cross-border communication services that include Canada, particularly in relation to Postcalls.com, which is limited to the continental US. Participants share their experiences and suggest alternatives.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant, Misty, expresses interest in Postcalls.com but notes its limitation to the US and seeks alternatives for Canada.
  • Another participant suggests emailing Postcalls for more information.
  • One participant shares their experience with Bell Message Centre plus, describing its functionality for sending messages to a distribution list.
  • Another participant mentions trying Bell Message Centre for a month to evaluate its effectiveness.
  • One participant, identifying as a consultant, recommends Vontoo as a service that operates in Canada, highlighting its free trial and pay-as-you-go options.

Areas of Agreement / Disagreement

Views differ on the best solution for cross-border communication, with no clear consensus on a single preferred option.

Contextual Notes

Participants share personal experiences with different communication services and their functionalities, focusing on options available for Canadian users.

Who May Find This Useful

Consultants looking for communication solutions that include Canada may find the shared experiences and suggestions relevant.

M
mistym
I wanted to try out Postcalls.com but saw it was for the continental US only. Does anyone know of a company that does the same thing but includes Canada??

Thanks

Misty
 
Maybe you could email postcalls and ask them.
 
If you have Bell Message Centre plus on your phone, you can do something similar. You can make a message and send it to a distrubution list that you input. I can give you more detail if you want, or you can check out Bell Canada's website.
HTH!
 
  • Thread starter
  • #4
Marg, I signed up for Bell Message Centre for a month and will try it out this week. Hopefully it will go well!

Thanks for the advice.
 
  • Thread starter
  • #5
Hi Misty. I work with a company called Vontoo that has a similar service to Postcalls.com but does work in Canada. There is a 30-day, 50 call free trial so that you can try out all features of the system. We have a "pay as you go" option where you only pay for the calls that were delivered. You can also get free calls by referring friends and colleagues to the service. You can sign up for the trial at www.vontoo.com/vontoo-sign-up.asp.
 

Frequently Asked Questions

What are postcalls in the context of cross-border communication for Canada?

Postcalls refer to follow-up communications made after an initial contact or meeting, specifically aimed at addressing any outstanding issues or questions related to cross-border transactions or communications between Canada and other countries. They are essential for ensuring clarity and building relationships in direct sales environments.

How can I effectively manage postcalls for cross-border communication?

To effectively manage postcalls, it is important to establish a clear communication plan that includes scheduling follow-ups, using appropriate communication tools, and being mindful of time zone differences. Additionally, maintaining a record of previous interactions can help tailor your approach and address specific concerns of the recipient.

What tools are recommended for facilitating postcalls in Canada?

Recommended tools for facilitating postcalls include video conferencing platforms like Zoom or Microsoft Teams, email communication for detailed follow-ups, and customer relationship management (CRM) software to track interactions and manage contacts. These tools can help streamline communication and ensure that all parties are on the same page.

Are there specific regulations I should be aware of when making postcalls across borders?

Yes, when making postcalls across borders, it is important to be aware of regulations such as the Canadian Anti-Spam Legislation (CASL) and other privacy laws that govern how businesses can communicate with individuals. Ensuring compliance with these regulations is crucial to avoid legal issues and maintain trust with your customers.

How can I measure the effectiveness of my postcalls in cross-border communication?

You can measure the effectiveness of your postcalls by tracking key performance indicators (KPIs) such as response rates, conversion rates, and customer satisfaction scores. Additionally, soliciting feedback from recipients about their experience can provide valuable insights into how to improve future communications.

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