Please Help Me With the New Web!

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SUMMARY

The discussion centers around issues faced by users of a new web platform for submitting shows, specifically problems with updating show descriptions and sending email invitations. Users report that changes to show details revert to the original text after saving, indicating a potential bug. Additionally, there are concerns about whether emails sent to hosts are being received, with suggestions to check spam folders. Users recommend contacting customer support for troubleshooting assistance.

PREREQUISITES
  • Familiarity with web-based content management systems
  • Basic understanding of email functionality and troubleshooting
  • Experience using Google Chrome as a web browser
  • Knowledge of customer support processes for online platforms
NEXT STEPS
  • Contact customer support for the web platform to report bugs and seek resolution
  • Investigate browser compatibility issues, particularly with Google Chrome
  • Learn about email deliverability best practices to ensure invitations reach recipients
  • Explore alternative platforms for show submissions if issues persist
USEFUL FOR

This discussion is beneficial for content creators, event organizers, and anyone utilizing web platforms for show submissions who are experiencing technical difficulties.

M
mechelle
Messages
34
I have been using it and submitted several shows on it but I am (and my hosts are) becoming increasingly frustrated with it. I can't update or customize the show description/details on the show page. I update it, then save it, and it goes right back to the original message. It this just happening to me? And when you send an email to your hosts, do they get it? Mine don't so I am afraid to send e-invitations to guests on this next party. I have searched for answers on the knowledge center and not finding anything ?
 
It sounds like you may be experiencing a bug with the show page. I recommend that you contact the customer support team for the platform and provide them with as much information as possible about your issue. They should be able to help you troubleshoot and find a resolution. Additionally, if you are using the email feature to send out invitations to guests, make sure you check their spam folder for any emails that may have gone there.
 
Are you using it? How has it been working for you? I don't want to use the old system because I will be charged for the e-invites an $0.80 each. Ugh, what to do....I have used it and had no issues with it. Sorry you are having problems.I have used it and have had no problems either. What browser are you using? I am using Google Chrome and it works great.
 

Frequently Asked Questions

What is the new web platform for Pampered Chef?

The new web platform for Pampered Chef is an updated online system designed to enhance the user experience for both consultants and customers. It features improved navigation, a more intuitive layout, and better tools for managing orders and customer interactions.

How do I access the new web platform?

You can access the new web platform by visiting the Pampered Chef website and logging in with your consultant credentials. If you are a new consultant, you will need to create an account to get started.

What should I do if I encounter technical issues on the new web?

If you experience any technical issues, first try clearing your browser cache or using a different browser. If the problem persists, you can reach out to Pampered Chef's technical support team for assistance or consult the help section on the website for troubleshooting tips.

Are there any training resources available for using the new web?

Yes, Pampered Chef offers a variety of training resources, including webinars, video tutorials, and written guides. These resources are designed to help you navigate the new web platform effectively and make the most of its features.

How can I provide feedback about the new web?

You can provide feedback about the new web platform by using the feedback form available on the website or by contacting customer support. Your input is valuable and helps improve the platform for all users.

You must log in or register to reply here.

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