New Web: Entering Show Orders Question

[babywings76]

I'm helping a new consultant enter in her first show on the new web. How do we change a guest's order to allow it to ship to the guest and not the host?

 

[sandilou]

I believe there is a little drop down arrow next to the product ordered. You have to do it for each one (I think!)

Sandi

 

[babywings76]

Thanks! So we found the tutorial and saw that. Can't believe we missed it! lol Here's another question...we put in the credit card info on a guest. The card expires this month, but it's telling us it's "invalid". Thoughts?

 

[BethCooks4U]

I'd call HO about the card or better yet see if she has another.

About the original question. You only have to change the ship to address once if you do it with the first item. The rest of the items should show the same ship to address but will give you an option to ship elsewhere. BUT if you don't change it before you add the next item, THEN you have to change it on each item.

 

[babywings76]

I called HO about the card and she said that the CC company probably issued her the new card and so we need to ask her for the new expiration date. Also, while I had HO on the phone, we double checked what we are supposed to do if someone doesn't have an e-mail address. I know this had been asked before, but since I started this thread, I thought I'd add the info here...you are supposed to enter their 10 digit phone number and then do @mytpc.com.

 

[BethCooks4U]

Directors just got an email that they will be giving new consultants access to the old web and P3. They will be sending them an email today. Once they get their notices (actually 2 - one telling them about it and one telling them about their website in the old web) they will send a notice out to everyone. They are treating the new web as a beta site until further notice. They want some directors/consultants to stay in the new web as their beta testers...

 

[babywings76]

Figures...wish we had waited a day. Things seemed to go pretty smoothly for us today. So she should stop using the new web? I guess I'll have to teach her P3?

 

[BethCooks4U]

Figures...wish we had waited a day. Things seemed to go pretty smoothly for us today. So she should stop using the new web? I guess I'll have to teach her P3?

That will be left to her - I believe she will be able to choose which one she wants to use. And if she decides to go to P3, yep you'll have to help her as we always did.

Wait for the emails so that she can make an informed decision. I just wanted to give you a heads up since you are working on issues as we type.