Participate in Our Research Project: The Pampered Chef's Web Site Survey

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Discussion Overview

This thread centers around participants discussing the legitimacy and implications of an email survey sent by The Pampered Chef regarding their website. Participants share their experiences of receiving the email and express various feelings about participating in the survey.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentions receiving an email from The Pampered Chef regarding a survey and questions its legitimacy.
  • Another participant shares their experience of receiving the same email after placing an order.
  • Several users express a desire for prior notification from The Pampered Chef about the survey being sent to hosts.
  • One participant feels uncomfortable about entering the survey sweepstakes since they are a consultant and would prefer that their hosts have the chance to win.
  • Another participant notes that they received the email multiple times, raising concerns about how many hosts actually received it.
  • Some participants discuss the potential for consultants to complete the survey and share their thoughts on whether it is fair to enter the sweepstakes.
  • Several users mention deleting the email due to previous survey experiences and the feeling that it may not be fair to enter as consultants.
  • One participant speculates that the survey invitations may be computer-generated, leading to confusion about who qualifies as a customer versus a consultant.

Areas of Agreement / Disagreement

Views differ on whether consultants should participate in the survey, with some feeling it is inappropriate while others believe it is acceptable. There is no clear consensus on the fairness of the sweepstakes aspect of the survey.

Contextual Notes

Participants are primarily consultants discussing their personal experiences with the survey email and their thoughts on its implications for hosts and customers.

Who May Find This Useful

Consultants who have received the survey email or are curious about the survey process may find this discussion relevant.

sddmom2
sddmom2
Messages
48
One of my customers contacted me concerning this email she received this morning and wanted to see if it was legit. Anyone else have a host receive one? It's from the same company that did the survey about our websites.



We are contacting you because you recently hosted a Pampered Chef® Cooking Show or shopped on our Web site. We are interested in your opinions and would like to invite you to participate in an important research project about The Pampered Chef's Web site. We have partnered with Ipsos-Insight, a reputable, independent research company, to conduct this survey (www.ipsosinsight.com). If you choose to participate, you would receive this online survey in a few weeks' time.

All of those who qualify for and fully complete the survey will be entered into a random drawing for the following prizes:
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If you choose to participate in this research project, you can be assured that this information is being collected for research purposes only. No one will see individual answers or names. Your answers will be combined with all the answers received and will be analyzed only by Ipsos-Insight in total. We are simply interested in your honest feedback and opinions in order to help us design the best Web site we can to meet our Hosts and Customers’ needs. Also, rest assured that if you choose to participate, your e-mail address will not be shared with any other company and will not be used for anything other than this survey.

Would you be willing to receive this online survey from The Pampered Chef's research partner, Ipsos-Insight in a few weeks' time?


Sincerely,
The Pampered Chef®
 
I just received one myself.
 
I wish we rec''d notification from PC that these were being sent. I questioned the one I rec'd about the website also. I think they would get more participants if it was announced. Oh well, just my two cents.
 
I just rec'd one cuz I placed an order for my friend from my computer. She wanted Outlet stuff and I bought it as a gift for her.
 
In the last survey I did they mentioned they would be contacting customers and getting opinions.
 
I received that same email just a bit ago as well.
 
I got it too. I had done my own show at the beginning of the month. I feel a bit weird doing it with the prize potential. I'd rather one of my hosts had my chance to win... what are those of you who received it going to do?
 
I know that they sent us consultants one, but I am shocked they are sending our host one also! ummm....
 
Are we allowed to complete the survey as consultants? I didn't see anything in the fine print.
 
I just deleted the email--I don't feel it's far for me to enter the sweepstakes.
 
I got one too, and was unsure of what to do. I felt kind of uncomfortable since I did the consultant's survey last week.
 
I got one also - and after how long last weeks took - I really don't feel like doing it again - I am with DebbieJ - deleted!
 
I got it too. I made an outlet order in my mom's name and had it sent to me a couple of weeks ago. I wonder how many 'legit' customers got the survey? LOL
 
I'm with all of you who said the consultant one took too long, mine was deleted as well! Plus I already am entered as a consultant, so why take the opportunity away from a customer...
 
sounds good. that one last week took me forever!!
 
Anyone else receiving this email multiple times today? I received it 3 times already which hopefully won't happen to my past hosts. I already took the one they sent last week and obviously won't be doing it again. I just thought it was strange I got it so many times today.
 
Okay I just received it again - the 4th time today - this is getting to be ridiculous!
 
I haven't checked my junk mail in a while... .but it makes me wonder.... if I did get it..... and what customers are truly saying about their experince as a hsot.
 
I got it twice. But, although it wouldn't be fair to win a prize you could answer the questions based on what your customers are telling you about the websites. Just a thought. I wonder if it is all computer generated. Obviously the research company doesn't know who are customers and who are consultants...but HO would know that, so it makes sense that it is computer generated.
 
I got it like 4-5 times too and wondered what to do about it.
 
It looks like it is from the same company that sent me survey as a consultant. Remind her not to give personal info for safety reasons, and that she can always contact HO directly if concerned.
 
So this IS legit? I can tell my past host to fill out the survey if she wants to??
 
I'm curious to know what questions they asked! Or is it the same as the one we just got as consultants?
 
Personally, I received 2. I have submitted an outlet order for someone and I had shows delivered to me (one with my email address attached). I will have them answer the questions. I think it's fine for you to do the survey if you want. Don't want to keep the prize? Then give it to the person with the best order on your show or to the person you submitted something for. I think they need the feedback or they wouldn't be doing it. Tons of people will already ignore it and we do know somewhat what our hosts/customers would say. Again, I'm going to have my customer & host do these. I just wish I knew which was which, but I'm guessing it doesn't matter. I'm wondering if ALL hosts/orders from the last few weeks received this? Of course, only if they have email addresses in P3.
 
Gina M said:
Anyone else receiving this email multiple times today? I received it 3 times already which hopefully won't happen to my past hosts. I already took the one they sent last week and obviously won't be doing it again. I just thought it was strange I got it so many times today.
Click to expand...

I got one last night and one today so far as well.
 

Frequently Asked Questions

What is the purpose of The Pampered Chef's Web Site Survey?

The purpose of The Pampered Chef's Web Site Survey is to gather feedback from customers and consultants to improve the user experience on the website, enhance product offerings, and better meet the needs of users.

Who can participate in the survey?

Anyone who has interacted with The Pampered Chef's website, including customers, consultants, and potential users, is encouraged to participate in the survey to share their insights and experiences.

How long will the survey take to complete?

The survey is designed to be quick and should take approximately 10 to 15 minutes to complete, allowing participants to provide thoughtful feedback without taking too much time.

Will my responses be kept confidential?

Yes, all responses to the survey will be kept confidential and used solely for research purposes. Personal information will not be shared with third parties, ensuring the privacy of all participants.

What incentives are offered for participating in the survey?

Participants may have the opportunity to enter a drawing for a gift card or receive exclusive discounts on future purchases as a token of appreciation for their time and feedback.

You must log in or register to reply here.

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