Pampered Chef News-Shows on Hold

[Kodeysmom]

This is awesome,sounds like they have been listening to us!!!


Beginning Monday, June 23, you'll have a new, easy way to update declined payment cards and protect your customers' privacy at the same time.

If Shows are placed on hold due to declined payment cards, you'll receive an e-mail with the order number and a link to Consultant's Corner > Managing Your Business > My Shows > Resolve Declined Bank Cards. You can enter and submit updated card information 24 hours a day, 7 days a week on this secure page.

Alternately, you can call the Solution Center at 1-888-OUR-CHEF during our normal business hours of 7 a.m. to 11 p.m. (CST) Monday through Friday to resolve declined payment cards. Please do not submit card numbers via e-mail beginning June 23

 

[DebbieJ]

Awesome!

 

[pamperedlinda]

Oh that's great! So much better than waiting for a call back

 

[PampMomof3]

I know! LOVE that new feature.

 

[Staci]

.

I couldn't agree more! It's great to see that they are taking our feedback into consideration and implementing a more efficient and secure way to update declined payment cards. This will not only save us time, but also protect our customers' privacy. Thanks for sharing this update!