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Call HO once the show has been received. Tell them exactly who you forgot to get the cutting boards for. They will look at the individual packing order, see that yes, she spent enough and no, the bonus wasn't on there. They will then send the cutting boards out. This happened to me the other day and they were very nice about it!Sooner PC said:That is an easy thing to fix - I had a hostess who kept combing orders - then taking stuff off and I forgot to add the guest special to them. Now I have to hunt down 2 cutting boards. She was really an irritating host, but it was my fault for not paying attention.
Boomer Sooner
Shannon Overstreet
If you realize that you used the wrong discount numbers when placing your order, it is best to contact our Home Office (HO) as soon as possible.
Yes, it is important to call our Home Office to correct any errors with discount numbers on your order. They will be able to assist you in making the necessary changes.
No, notes on orders are not always seen by our Home Office and may not be sufficient to correct the error. It is best to call and speak with a representative directly.
Using incorrect discount numbers may affect the total price of your order. It is important to contact our Home Office to ensure the correct discounts are applied.
No, it is never too late to call our Home Office. They will do their best to make any necessary changes to your order, even after it has been submitted.