Sheila
Gold Member
- 5,350
October Consultant News: Check Your Spam Folder for Our Survey!
- Context: Director
- Thread starter Sheila
- Start date
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- Tags
- consultant october
Click For Summary
Discussion Overview
The thread discusses the experiences of Pampered Chef consultants regarding the October Consultant News (CN) and a related survey. Participants share their observations about the timing of the CN delivery and express concerns about communication from the company.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant found a survey email from Pampered Chef in their spam folder and suggested others check theirs.
- Another participant received the survey but had not yet received the October CN.
- Several participants noted they had been receiving their CN around the 1st of the month but had not received the October edition.
- One participant mentioned they completed the survey and communicated with a representative about not receiving their CN.
- Another participant expressed frustration over not receiving a callback after leaving a message with customer service regarding their CN.
- Several users echoed concerns about the lack of response from customer service when they left messages.
Areas of Agreement / Disagreement
Views differ regarding the timely receipt of the October CN, with some participants reporting delays while others have received it. There is a shared concern about communication from customer service.
Contextual Notes
Participants are sharing personal experiences related to the receipt of the October CN and the associated survey, highlighting issues with communication and service responsiveness.
Who May Find This Useful
Consultants who are experiencing similar issues with the receipt of their Consultant News or have concerns about communication with customer service may find this discussion relevant.
pamperedlinda
Gold Member
- 10,156
jennyl
- 122
BethCooks4U
Gold Member
- 12,926
P
Puccalsellate
I had gotten mine within a few days of the first, and none for October yet. When I completed the survey, I wrote back to the lady (Julie Draho or something?) to let her know I hadn't gotten one. Supposedly they changed companies in order to make it better.
She wrote the following: (sent 10/12)
Thanks for the heads-up, Heather.
The October CN has been mailed and should have arrived between Oct 3 and 6. We switched vendors and the survey was intended to identify any problems. I see we still have some! Your CN should be on its way. Would you be so kind as drop me a note when it does arrive?
Thanks much!!
Julie
She wrote the following: (sent 10/12)
Thanks for the heads-up, Heather.
The October CN has been mailed and should have arrived between Oct 3 and 6. We switched vendors and the survey was intended to identify any problems. I see we still have some! Your CN should be on its way. Would you be so kind as drop me a note when it does arrive?
Thanks much!!
Julie
cookingwithlove
Gold Member
- 882
I was getting them close to the 1st for awhile. My October came late and what really bothered me was I call HO to talk to Career Solutions about it. I was on hold and then the computer sent me to the message system. I left a message with them, but they never called back. This really bothers me. I left my consultant number and the fact that I have not received my CN and asked that they call me back regarding it. They could have sent an email letting me know that they are late. I do not leave many messages, but the times that I have I have rarely recieved a phone call back. What if we never returned our customers' messages?
cookingwithlove said:
I have this problem EVERY time I leave a message with customer service or tech support. I have NEVER get a return call. It bothers me for the same reason. Plus several times the messages have been trying to take care of a problem for a customer. How does that sound, sorry I called them but they never got back to me:grumpy:
Frequently Asked Questions
What is the purpose of the survey mentioned in the October Consultant News?
The survey is designed to gather feedback from consultants about their experiences and suggestions for improvement. This information helps the company enhance its offerings and support for consultants.
Why should I check my spam folder for the survey?
The survey email may have been filtered into your spam or junk folder due to email settings or filters. Checking this folder ensures you don't miss important communications from the company.
How can I participate in the survey?
If you find the survey email in your spam folder, simply open it and follow the provided link to participate. Make sure to complete the survey by the specified deadline to ensure your feedback is counted.
What if I cannot find the survey email in my spam folder?
If you can't find the survey email in your spam folder, check your inbox and any other folders where it might have been directed. If you still can't locate it, consider reaching out to your team leader or the company's support for assistance.
Will my responses to the survey be confidential?
Yes, responses to the survey are typically kept confidential and are used collectively to improve the overall consultant experience. Individual responses are not shared publicly.
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