- Apr 14, 2004
I have discovered over the last few years that even though the company sends "Your discount is about to expire emails" and I send an email newsletter etc. Nothing gets me more business than getting on the phone. You can send out flyers and drop off catalogs. But the personal one to one phone contact- the excitement and warmth in your voice will yield the best results.So certainly use the computer as a way to communicate and keep your guests up to date, but don't use it as a substitute for making those very important customer care calls.