babywings76
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New Web: Entering Show Orders Question
- Thread starter babywings76
- Start date
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Discussion Overview
The thread discusses the process of entering show orders on the new web platform for Pampered Chef consultants, focusing on specific questions about shipping guest orders and handling credit card information. Participants share their experiences and insights regarding the functionality of the new web and the transition to using the old web and P3.
Discussion Character
- Anecdotal
- Opinion-based
- Technical explanation
Main Points Raised
- One participant is assisting a new consultant with entering show orders and inquires about changing a guest's shipping address.
- Another participant mentions a dropdown option next to each product for changing shipping details.
- One participant expresses surprise at missing a tutorial that addressed their initial question.
- Another participant suggests contacting the home office regarding credit card issues, indicating that a new expiration date may be needed.
- One participant shares information received from the home office about entering phone numbers for guests without email addresses.
- A participant notes that directors received an email about new consultants gaining access to the old web and P3, treating the new web as a beta site.
- Some participants express uncertainty about whether to continue using the new web or switch to P3, highlighting the need for further communication from the company.
Areas of Agreement / Disagreement
Views differ regarding the use of the new web versus P3, with some participants expressing a preference for the old web while others note that the new web is still being tested.
Contextual Notes
The discussion reflects the experiences of consultants navigating the transition between different web platforms and the challenges associated with entering show orders and managing guest information.
Who May Find This Useful
Consultants who are new to the web platforms or those assisting new consultants may find the shared experiences and insights relevant to their own practices.
babywings76
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BethCooks4U
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I'd call HO about the card or better yet see if she has another.
About the original question. You only have to change the ship to address once if you do it with the first item. The rest of the items should show the same ship to address but will give you an option to ship elsewhere. BUT if you don't change it before you add the next item, THEN you have to change it on each item.
About the original question. You only have to change the ship to address once if you do it with the first item. The rest of the items should show the same ship to address but will give you an option to ship elsewhere. BUT if you don't change it before you add the next item, THEN you have to change it on each item.
babywings76
Gold Member
- 7,266
I called HO about the card and she said that the CC company probably issued her the new card and so we need to ask her for the new expiration date. Also, while I had HO on the phone, we double checked what we are supposed to do if someone doesn't have an e-mail address. I know this had been asked before, but since I started this thread, I thought I'd add the info here...you are supposed to enter their 10 digit phone number and then do @mytpc.com.
BethCooks4U
Gold Member
- 12,926
Directors just got an email that they will be giving new consultants access to the old web and P3. They will be sending them an email today. Once they get their notices (actually 2 - one telling them about it and one telling them about their website in the old web) they will send a notice out to everyone. They are treating the new web as a beta site until further notice. They want some directors/consultants to stay in the new web as their beta testers...
babywings76
Gold Member
- 7,266
BethCooks4U
Gold Member
- 12,926
babywings76 said:
That will be left to her - I believe she will be able to choose which one she wants to use. And if she decides to go to P3, yep you'll have to help her as we always did.
Wait for the emails so that she can make an informed decision. I just wanted to give you a heads up since you are working on issues as we type.
Frequently Asked Questions
What is the process for entering show orders in the new web system?
To enter show orders in the new web system, log into your Pampered Chef account, navigate to the 'Orders' section, and select 'Enter Show Orders.' From there, you can input the details of each order, including customer information and product selections. Make sure to review the order summary before submitting.
Can I edit a show order after it has been submitted?
Once a show order has been submitted, it cannot be edited directly. However, you can contact Pampered Chef customer service for assistance with any necessary changes. It's important to act quickly to ensure that any adjustments can be made before the order is processed.
What should I do if a customer wants to change their order after the show?
If a customer wishes to change their order after the show, you should advise them to contact you as soon as possible. You can then reach out to Pampered Chef customer service to see if the changes can be accommodated before the order is finalized.
Are there any specific deadlines for entering show orders?
Yes, there are deadlines for entering show orders, which are typically outlined in the Pampered Chef guidelines. Generally, orders must be entered within a specific timeframe after the show date. Be sure to check the latest policies on the Pampered Chef website or your consultant resources for exact deadlines.
What if I encounter technical issues while entering show orders?
If you encounter technical issues while entering show orders, first try refreshing the page or clearing your browser's cache. If the problem persists, you can reach out to Pampered Chef's technical support team for assistance. They can help troubleshoot the issue and ensure that your orders are processed correctly.
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