Need to trade Tiled Square for Sm Bowl? Check out Consultant's Corner!

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Exchanges for mistakenly ordered items, such as Tiles Small Square instead of Tiles Sm Bowl, can be facilitated within 30 days, with the company covering return shipping costs. Some users report successful exchanges by contacting customer service directly or utilizing the Consultant's Corner for product adjustments, which is often quicker than waiting on hold. However, there may be restrictions on exchanges for sample orders, so it's advisable to confirm the policy when attempting to exchange such items.
Chef Kearns
Gold Member
Messages
3,304
I accidentally bought the Tiles Small Square when I meant to buy the Tiles Sm Bowl. If anyone would like to trade I would appreciate it.

Thank you thank you!
 
You can exchange it - if it is less than 30 days, HO will pay to send it back.
 
Chef Kearns said:
I accidentally bought the Tiles Small Square when I meant to buy the Tiles Sm Bowl. If anyone would like to trade I would appreciate it.

Thank you thank you!

I just did the same thing last week and I called HO. They exchanged it with no problem and sent UPS to pick up the wrong item. :)
 
  • Thread starter
  • #4
Cool--I did that before and they basically said I was S.O.L. I will be calling them then. Because it was a Sample order not a show or personal order. Usually on Sample Orders they don't do exchanges and what-not, but I'll call them again.
 
If you don't want to call HO, just get on Consultant's Corner and do a Product Adjustment. I use this instead of calling, it's great you don't have to sit on hold for forever.
 

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