My New Serving Forks - Is the Warranty Worth It?

[jdavis]

I wasn't sure where to post this, but I just bought the serving forks and the first nite I used them one rolled off the table onto the concrete floor at the show and cracked the handle, I was just wondering if I should even bother contacting HO if the warranty covered this or not. I also noticed that my vanilla spreader has a chip out of the handle probably from my husband just recently, ughh, not sure I like these things. With a house full of boys nothing will last at this rate.

 

[PampMomof3]

Yes, definitely call HO or do a product adjustment on CC. They should take care of both items for you!

 

[jdavis]

Thanks a bunch, I wasn't sure since I just started this year and I haven't had to return anything yet, crossing my fingers that I don't have to any more, lol

 

[DebbieSM]

When it is really close to the time you purchased, they are really good with returns. They probably won't even question. Do your product adjustment on Consultants Corner, they will probably just ask you to return.

 

[tapatton]

ggrrrAt my show last Saturday, the same thing happened to me. A guest was using the vanilla spreader for the Spinach Artichoke Dip and down it went, onto the tiled floor! So, I called PC and she said that it was not covered for "accidents" only for use of the product. I've been w/PC for 3 years now and have had a few things replaced for similar reasons. I was a little frustrated, but what could I say?? I hope you have better luck than I did!

April

 

[BethCooks4U]

At my show last Saturday, the same thing happened to me. A guest was using the vanilla spreader for the Spinach Artichoke Dip and down it went, onto the tiled floor! So, I called PC and she said that it was not covered for "accidents" only for use of the product. I've been w/PC for 3 years now and have had a few things replaced for similar reasons. I was a little frustrated, but what could I say?? I hope you have better luck than I did!

April

I recently had something fall on the floor at a show and the PC operator said it wasn't covered but I explained the circumstances and she made a note so "she wouldn't get written up" and put it through. They used to just send the replacement if it happened at a show. I think they are either getting more strick or newer operators don't understand what we are asking...

 

[christol7]

HO new numberAm I the only one or am I doing something wrong. I tryed to reach HO this weekend and they are closed except normal business hours. What are there business hours. I can only do my Pampered Chef on the weekend. So I am confused. I have an unhappy host who needs a replacement and I can't reach anyone.

 

[Ann F]

Christol7, I've always just used the product adjustment link on the website.

 

[AJPratt]

I don't think I have ever called the HO for a product adjustment. The CC section makes it so easy. It also makes it very fast. I haven't had a single problem.

 

[lynnguilm]

Celebrate Code for HostDoes anyone know the code for the Free Celebrate plate for the Host?
It is not on Pampered Partner.

Thanks, Lynn

 

[Laurenncraigory]

The celebrate plate is listed in pampered partner, make sure you updated your product list but it is item # HF88

 

[luvs2sellit]

I did find it on PP. It is HF88. Just click on the magnifying glass, click on price and then it is the last one at the bottom.

 

[BethCooks4U]

Does anyone know the code for the Free Celebrate plate for the Host?
It is not on Pampered Partner.

Thanks, Lynn

This is the response I got when I asked HO about the Celebration Plate #:

Hello,

Thank you for contacting the Home Office. The Celebration Plate will
not need a number entered from your end. It will automatically ship
when a show has 15 or more buying Guests. Let us know if we can be of
further assistance.


Pat Deetz
Solution Center Representative
(888) OUR-CHEF (687-2433)