well i came home tonite turned on my laptop and everything was restored to factory settings. all my pp+ page &info was gone i even tried restore and nothing came back up all my info that was currently on my laptop is gone . i guess i will have to call pc IT for help. i just bought this laptop last march and it has windows vista loaded on it. i wonder if anybody else out there has had any problems with thier windows vista? any comments would help. thanks.:cry: