Looking for Replacement for Broken Spoon Rest Stand

Click For Summary
A customer is seeking to replace a broken saucer from a spoon rest, noting that the only available replacement part is the metal stand. The item is out of warranty, and while some suggest contacting the manufacturer for potential unlisted replacements, others express confusion about why the saucer isn't offered as a replacement part, given its vulnerability. Alternatives discussed include using a small glass bowl as a substitute. There is a suggestion that the manufacturer could benefit from selling saucers separately, as customers may want extras due to wear and breakage.
KellyRedHead
Messages
634
Hi Everyone!

I have a customer whose ex-husband broke the saucer on the spoon rest.

I looked it up on parts replacement and only the metal stand as far as I can see is replaceable.

So I wondered if anyone had one they wanted to sell.

email me at [email protected]

Thanks-
Kelly
 
Can't you do an adjustment on it?
 
Is it past the one yeat gaurantee? My mom broke hers and they sent her a brand new one.
 
  • Thread starter
  • #4
Yes, I forgot to tell you guys that. It is out of warranty.

Its weird the metal is replaceable and not the sauce. That's the part I would think would need replacing the most.

Kelly
 
You can call HO, they might have replacements and just not have it on the list.
 
The reason the stand is on replacement parts is because when it originally came out, it didn't have the crossbar, so short spoons would fall through the handle. They modified it, and made the new part available so customers could upgrade theirs to have the crossbar.
 
  • Thread starter
  • #7
I will try to give them a call. I called them before on another part that wasn't on the replacement sheet and they didn't carry it separately to purchase. But I will give it a try.

Thanks-
Kelly V.
 
Mine broke a long time ago also. I found a little glass bowl that fits in there.
I think its weird they don't have it as a replacement. They definitely don't fare well on ceramic tile floors!:eek:
 
I have a customer that would like to buy a few of them just to have as they get dirty!! They could sell them separately!
 

Similar Pampered Chef Threads

Replies
3
Views
2K
ChefGwendolyn
  • KellyRedHead
  • Buy and Sell Items
Replies
5
Views
2K
KellyRedHead
  • chefkathy
  • Recruiting and Team Leaders
Replies
4
Views
5K
chefkathy
  • beepampered
  • Products and Tips
Replies
7
Views
4K
raebates
  • wadesgirl
  • General Pampered Chef Chat
Replies
9
Views
2K
chezshelly
  • ChefinHarmony
  • Buy and Sell Items
Replies
2
Views
2K
Jayne
  • KellyTheChef
  • Products and Tips
Replies
13
Views
3K
Brandi2007
  • smilesarepriceless
  • Products and Tips
Replies
4
Views
2K
Staci
  • Tara1021
  • Products and Tips
Replies
2
Views
2K
ChefBeckyD
  • mrssyvo
  • Products and Tips
Replies
7
Views
7K
Stampaholic1961
Back
Top