Learn How to Easily Email Customers and Previous Hosts Through PP

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Discussion Overview

The thread discusses the capabilities of emailing customers and previous hosts through the Pampered Partner (PP) program. Participants share their experiences and insights regarding the functionality and features available for communication within the platform.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses confusion about the ability to email customers and previous hosts through PP, noting they couldn't find a way to do so.
  • Another participant mentions that they find PP helpful primarily for managing parties and ordering supplies.
  • One participant, identifying as a consultant, explains that emailing from PP is possible by accessing the contact management screen and using the email button, provided the computer is set up correctly.
  • Another participant shares their experience that the Home Office automatically sends emails to hostesses with tracking information and reminders about discounts when their show is submitted.
  • A participant provides information from the PP user guide, detailing how to send emails through the Contact Management feature and mentioning the need to configure PP with an email program.
  • One participant notes that emails can also be sent from a personal website, highlighting the professional appearance of these emails and mentioning a seasonal template available for customers.

Areas of Agreement / Disagreement

Views differ on the ease and functionality of emailing through PP, with some participants sharing helpful insights while others express confusion about the process.

Contextual Notes

The discussion reflects personal experiences with the PP program and its email functionalities, without implying any official guidance or safety claims.

Who May Find This Useful

Consultants looking for insights on using the Pampered Partner program for customer communication may find the shared experiences relevant.

rsmpta
Messages
72
Is there a way to email customers / prev hosts thru pp? I put all the info in there from the order form....but now i'm wondering why...cause i really didn't see a way to email them thru the program....:confused:
 
The only things I find helpful on PP is putting in parties & ordering supplies.
 
You can email from PPCall up the contact you want to send an email to. On the contact management screen there is an email button; look on the lower left corner. Your computer must be set up to allow you to send an email, if you use something like Outlook you will probably have no issues with this.

PP has a decent help search. Go to Help on the upper right, then Search for help on... you can type in your search to find info.

Robin
 
I've noticed that when I enter a hostess's e-mail and submit her show, HO will send her an e-mail, CC'ing me on it, with the tracking information, and also will automatically send her a reminder when her 1 year discount is about to expire.
 
Here is the PP user guide info:

Sending Email Through PamperedPartner®

While in PamperedPartner®, you can send an email message directly from Contact Management. For additional information on emailing through Contact Management, refer to Chapter 3 Entering a Contact’s Information.
You also have the ability to email the Monthly Sales Diary as a Text or HTML attachment. Refer to Chapter 7 Monthly Sales Diary for steps on emailing this report.
Before you can use this feature, you must configure PamperedPartner® to work with your email program. Continue with the links below to set up PamperedPartner®.

Hope this helps!
 
If you have a personal website you can send e-mails from there as well. All you have to do is put whatever you want to say in it and PC sends it. It looks really professional. This time of year they also have a pink template to e-mail customers. Hope this helps!

Gillian Wright
#417481
 

Frequently Asked Questions

What is the purpose of emailing customers and previous hosts through Pampered Chef?

Emailing customers and previous hosts helps maintain relationships, share new products, promote upcoming events, and encourage repeat business. It’s a great way to keep your audience engaged and informed about what’s happening with your Pampered Chef business.

How can I access the email feature in Pampered Chef's system?

You can access the email feature by logging into your Pampered Chef Consultant account. From there, navigate to the "Contacts" or "Customer Management" section, where you can find options to email your customers and previous hosts directly.

What types of content should I include in my emails to customers and hosts?

Your emails should include engaging content such as product highlights, special promotions, upcoming cooking shows, recipes, and tips for using Pampered Chef products. Personalizing your emails with a friendly tone and addressing recipients by name can also enhance engagement.

Can I segment my email list to target specific groups of customers?

Yes, you can segment your email list based on various criteria such as purchase history, event attendance, or product interests. This allows you to tailor your messages and promotions to specific groups, making your communication more relevant and effective.

Are there any best practices for emailing customers and previous hosts?

Some best practices include keeping your emails concise and visually appealing, using clear subject lines, including a call to action, and ensuring your emails are mobile-friendly. Additionally, always comply with email marketing regulations by including an unsubscribe option in your emails.

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