Last Minute Show Cancellation - What Went Wrong? | Expert Host's Dilemma

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Discussion Overview

This thread discusses a recent experience of a participant dealing with a last-minute cancellation of a show by their host. Participants share their reactions, frustrations, and personal experiences related to hosting and cancellations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant describes their frustration when a host failed to communicate about the cancellation of a show, despite previous assurances to call if there were issues.
  • Another participant expresses sympathy and shares their own disappointment regarding the lack of communication from hosts.
  • Several users mention negative experiences with Mary Kay consultants as hosts, suggesting a pattern of poor communication and expectations.
  • One participant shares a contrasting positive experience of having a successful show with a Mary Kay consultant, highlighting that experiences can vary.
  • Another participant reflects on finding a silver lining in the cancellation, as it allowed them to spend time on personal tasks and enjoy a break.
  • One participant shares a personal motto about not assuming hosts will communicate effectively, suggesting a proactive approach to follow-ups.

Areas of Agreement / Disagreement

There appears to be a general agreement among several participants regarding frustrations with Mary Kay consultants as hosts, though individual experiences vary. Some participants express a more positive view based on their own experiences.

Contextual Notes

The discussion reflects personal experiences and opinions within the consultant community regarding hosting challenges and communication issues.

Who May Find This Useful

Participants within the consultant community who are navigating similar challenges with hosts and cancellations may find the shared experiences relatable.

A
ahammons
Messages
762
My host for today's show just let me know yesterday that she hadn't gotten any responses from guests yet. She said she may want to choose another weekend if no one can make it. I said that would be okay, but she needed to let me know by yesterday evening. I never heard from her, so I assumed the show was still one - I even tried calling before I left, but had to leave a voicemail. Still no call back my the time I got to her house. Get this - I walk in her house and she said "oh, didn't you get my e-mail?". Um, obviously not!!! :grumpy:
 
Oh Ashlee, I'm so sorry! I knew you were hesitant about the show....what a complete bummer for her to not let you know -especially since she said she would call you if she was canceling.:grumpy: :grumpy: :grumpy:
 
AAAAHHH!!!
That is FRUSTRATING!

I'm so sorry!
Is she gonna reschedule...or a better question ...do you want to reschedule??!!
 
  • Thread starter
  • #4
She says she's going to, so we'll see! :rolleyes:

She actually did the same thing to my friend who sales Lia Sophia - she did finally have her party, but took forever to close. The thing that gets me is that she's a Mary Kay consultant, so I assumed that she'd at least have the courtesy to call me!
 
  • Thread starter
  • #5
I'm trying to look at the bright side... My dad was really excited about watching the kids (I hardly ever leave them with anyone), so I let them stay there for a few hours. I got some things done around the house and even went shopping! :)
 
I've said it before, and I'll say it again - MK consultants are the worst hosts!
 
  • Thread starter
  • #7
I wish I would have known that before! lol
 
I just had a $975 show with a MK consultant, in November.
 
I am so sorry that this happened to you {{{{{{{{{{{HUGS}}}}}}}}}}}. Now a word of motherly advice...NEVER assume with hosts. My motto is...they won't call back so even when they tell me they will, I have a date set in my mind when I will call back and I start with...I don't mean to bother you, but I just wanted to double check before I start out. I know she siad she would call if she still hadn't heard, but in her mind, the show wasn't happening and in her mind she moved on...too bad she didn't get her head out of her bum and call you like she said she would.
 
I agree that MKs are the worst. They think 3 or 4 people is a good show. They make 50% commission so they don't get how our program works.
 
ahammons said:
I'm trying to look at the bright side... My dad was really excited about watching the kids (I hardly ever leave them with anyone), so I let them stay there for a few hours. I got some things done around the house and even went shopping! :)
Click to expand...

Congrats on recognizing the bright side of it! At this point, I'd take a cancelled show just to get some peace and quiet for a few hours!!! Of course, that assumes I have any shows booked... but to do that, I need a few hours of peace and quiet... and so goes the circle of my life right now!
 

Frequently Asked Questions

What are some common reasons for last-minute show cancellations in direct sales?

Common reasons for last-minute show cancellations include unexpected personal emergencies, scheduling conflicts, illness, or a lack of attendance from guests. Additionally, hosts may feel unprepared or overwhelmed, leading them to cancel the show rather than proceed.

How can a host effectively communicate a last-minute cancellation to their guests?

A host should communicate the cancellation as soon as possible, using clear and concise language. They can reach out via text, email, or social media, explaining the situation briefly and expressing regret. It's important to offer an alternative date or suggest a virtual option to maintain engagement with guests.

What steps can a host take to prevent last-minute cancellations?

To prevent last-minute cancellations, hosts should plan their shows well in advance, confirm guest attendance a few days prior, and ensure they have a backup plan in case of emergencies. Additionally, setting realistic expectations and preparing thoroughly can help hosts feel more confident and less likely to cancel.

How should a host handle their feelings of disappointment after a cancellation?

It's natural to feel disappointed after a cancellation. Hosts should allow themselves to feel their emotions but also focus on the positives, such as the opportunity to reschedule or improve their planning for future shows. Connecting with supportive peers or mentors can also help them process their feelings and gain perspective.

What resources are available for hosts to improve their show planning and execution?

Hosts can utilize various resources to improve their show planning, including training materials from their direct sales company, online workshops, and community forums. Additionally, connecting with experienced hosts for mentorship or attending local meet-ups can provide valuable insights and tips for successful show execution.

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