Just Got My First Lead on the New System

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Discussion Overview

This thread centers around participants' experiences with the new lead system implemented by Pampered Chef. Many users share their thoughts on the information provided with leads, the functionality of the system, and their personal outcomes with leads received.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared that they received a lead but found the information lacking, only receiving a name, city, state, and email address.
  • Another participant noted a similar experience, expressing frustration over the absence of a category indicating what the lead was interested in.
  • Several users mentioned that they encountered issues with incomplete contact information, such as missing phone numbers and street addresses.
  • One participant reported that after timing out of the system, they found all the information available upon signing back in, suggesting potential bugs in the system.
  • Another participant expressed concern about being in a recruiting slump and questioned their eligibility for leads.
  • One user shared a positive experience, stating they received multiple leads but still found the information insufficient for effective follow-up.
  • Several participants discussed the challenges of contacting leads without adequate information and shared their strategies for handling such situations.
  • One participant recounted a lead that turned out to be a consultant testing the system, raising concerns about the integrity of the lead process.

Areas of Agreement / Disagreement

Views differ on the effectiveness of the new lead system, with some participants expressing frustration over the lack of information while others noted positive aspects. No clear consensus emerges regarding the overall functionality and reliability of the system.

Contextual Notes

Participants' experiences reflect a range of interactions with the new lead system, highlighting both technical issues and personal anecdotes related to lead follow-up.

Who May Find This Useful

Consultants navigating the new lead system may find the shared experiences and insights relevant as they adapt to the changes and troubleshoot similar issues.

P
pamperedlinda
Gold Member
Messages
10,156
I just got my first new lead on the new system. Here's how it works: You get an email telling you you have a lead. You have to first accept the lead in CC and it then gives you the contact info. I think they have a little more tweaking to do b/c all I had was a name, city, state, zip and email address. I called Career Solutions to see if I had missed something as I had nothing telling me what kind of info this person wanted (products, show, biz...). He (Rich at HO) said no, it doesn't look like we ask that info anymore :( I then told him it would be great if HO could make the phone number a required field and he said that she gave her phone number - it was not on my screen though - he gave it to me and is passing this on to tech support. I guess they have a few more bumps to smooth over.

Cool new system though. I like that we can have a out of office/vacation notification now too.
 
  • Thread starter
  • #2
so this is weird. I timed-out on CC. When I signed back in and went back into the lead area all the info was there. So....either they are really quick at fixing it or there are still bugs to be worked out.
 
Funny - I just got a lead to. The person only gave their name, town and email address. But because of what you said, I decided to call the HO just to ask, but they said the woman didn't provide anything else. Grrr. I don't like that there's no category given of what they're interested in. It's nice to at least know ahead of time what they're looking for. Especially when they only give an email. I won't hold my breath that she actually get back to me.

Oh well, let's cross our fingers! Linda, did you get in touch with yours??

I'm bummed....I'm going to have to say that I'm on vacation when I leave on Sunday. Although I MAY be taking my laptop to Paris and I technically could come on and confirm leads and email people. Hmmmmmm

Becky
 
Ok, so since I have been in a tad bit of a recruiting slump recently it says I'm not eligible for leads. Does that mean I'll get them through June or I just am not going to get them until I recruit someone? This might me a stupid question since it says "not eligible", but I was under the impression we had the three months. Anyone know?
 
I "think" that you need to have met the requirements for leads before April 1st. The only thing that we have until June 1st is our title and that we will be paid at the higher of the 2 levels.
 
Well darn...I have a girl signing a week from Sunday and am planning a sampling for next Thursday. Hopefully the slump will turn around :) I'm gonna miss those leads!!!
 
I received 3 HO leads yesterday! And once you confirm, go back to the first tab like we did when we had to report our activity (glad that is gone...I felt like my mother was nagging me!!). Then the contact info will appear in more detail.

I have not had one full address yet. I did get one phone number but only one phone number. So far I do like it, but they have to get more information so we can contact people. If I don't get an e-mail response from people, I don't even send a packet to them. With my first one all I got was a name, town and e-mail address. Not even a street address. In fact none of them had a street address.

BUGS...be gone!!!:chef:
 
baychef said:
I received 3 HO leads yesterday! And once you confirm, go back to the first tab like we did when we had to report our activity (glad that is gone...I felt like my mother was nagging me!!). Then the contact info will appear in more detail.

I have not had one full address yet. I did get one phone number but only one phone number. So far I do like it, but they have to get more information so we can contact people. If I don't get an e-mail response from people, I don't even send a packet to them. With my first one all I got was a name, town and e-mail address. Not even a street address. In fact none of them had a street address.

BUGS...be gone!!!:chef:
Click to expand...

:bugeye::bugeye::bugeye::bugeye:WOW!! I don't think I've ever gotten 3 leads in on MONTH!!!
 
Got my 1st lead... a little tricky to figure out just because I'm not used to the new format. It did give me what she was interested in (purchasing products) under the Contact Information part.

Her stone broke easter sunday (ddb) and the oil/seasoning she used on her roast dripped into the bottom of the oven and caught fire. The roast and oven were destroyed and now she needs a new oven. :( And a new french vanilla DDB! :yuck:
 
I just got my 1st lead in the new system. It is tricky to get all the info. Mine wanted a catalog.
NO phone #
only city and state, no street address
The email address has an error, gets returned.

Not a good lead.:confused:
 
I got a HO lead yesterday on the new system,too. I got an address and e-mail address but no phone #. I sent out an e-mail with no response, so far.
Does anyone send out information without contacting the lead? I haven't had good luck in the past with HO leads but am trying to be positive and try a new approach. Any ideas?
 
jbondr said:
I got a HO lead yesterday on the new system,too. I got an address and e-mail address but no phone #. I sent out an e-mail with no response, so far.
Does anyone send out information without contacting the lead? I haven't had good luck in the past with HO leads but am trying to be positive and try a new approach. Any ideas?
Click to expand...
Janet, call Tech Support. My director got a lead with no phone # but then called Tech Support and they had the info. It's worth a try!And WELCOME!!! Everyone, this is Janet. We met at NDA in Aug 2007 and then again in Miami earlier this month where I convinced her to join us here!
 
Welcome Janet! :)
 
Nice to see you here, Janet!!:D
 
Hi Janet!

Welcome to our little Director family!
 
Hi Janet! Welcome to DCS!!!
 
Just like homeThanks for making me feel welcome and at home here!
 
Update on my HO lead with e-mail address only. I called HO and they had the same information I had. No street mailing address or phone number. The HO office gal said they are supposed to gather all that information but not sure why it didn't work in my situation. The issue is going to passed on and hopefully the future leads will be complete. I guess this in another "dead end" lead.
 
  • Thread starter
  • #19
What is with some people? I just got another lead - this was put in by a CONSULTANT! He said his wife did it looking to see if his name would pop-up....hhhmmmpfff! I do know his director, I'm tempted to call her and see what level he is and how long he's been a consultant. Maybe let her gently tell them that they screw-up the lead system when they do things like that. But, then again i could have put me in a better rotation spot for the next GREAT lead, in that case I'd be grateful to him.
 
great attitude Linda! It doesn't help you now, but you never know.....
 
Linda, I would call (tech support?) and tell them it was a non-lead so you can get back in the rotation faster.
 
I think my leads are all going to a Team Leader that lives in the area that I was getting leads from. DOes anyone know if they will rotate the leads? I live about 2 hours from where I was getting my leads.
 
I got one of those Linda... she was a new consultant and wanted to know how the lead system worked. And she was snotty when I called thinking I should have responded sooner... I called within an hour of getting the lead. Grrrrrrrrrrrrrr! :mad:
 
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  • #24
DebbieJ said:
Linda, I would call (tech support?) and tell them it was a non-lead so you can get back in the rotation faster.
Click to expand...

I heard that other consultants have called when this has happened and that they can't do anything about it.
 
pamperedlinda said:
I heard that other consultants have called when this has happened and that they can't do anything about it.
Click to expand...

I've called and said that and got an I'm sorry,they can't do anything about it.
 
Another Lead MysteryStrange things are happening:confused:
I was on the computer when an e-mail with a lead came through. I immediately went to the website and confirmed the lead. I tried to call the phone number I had copied by hand from the information. Well no answer, it was a work number so no one there after 5pm. I went back to the website to see if there was another phone number available and the lead has vanished. The name and contact information is gone. My other lead is still listed but the one there 5 minutes ago has disappeared.
Is it just me or does anyone else have these crazy things happen? I guess this means another call to HO. I am beginning to feel like I need a direct hotline number to HO (like the bat phone) ha!
 
  • Thread starter
  • #27
The two leads I have received have had an 'invalid link' when I click on the link in the email. I have to go to CC and click on the lead link there.
 
finley1991 said:
I got one of those Linda... she was a new consultant and wanted to know how the lead system worked. And she was snotty when I called thinking I should have responded sooner... I called within an hour of getting the lead. Grrrrrrrrrrrrrr! :mad:
Click to expand...
Wow! That is something else! I don't know what I would have said to her!
 
I am in PA, we maybe get a lead every other month, and hardly any one them pan out.
I'm talking my whole cluster.
 
vanishing lead here tooI had a vanishing lead too - I clicked on the confirm link on the email and tech support said that instead of confirming the lead it declined it. Kicker is - it had full info with it but they wouldn't give me the info over the phone. AND they couldn't (or wouldn't) give me the lead back. All they would do is put me back into the system for the next lead.

Hopefully they'll have everything figured out soon!!!

Lisa
 
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