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The main issue with Ecards on Consultant Connection is that they are not currently functioning properly. Many consultants have reported difficulties in sending and receiving Ecards, and some have even experienced errors and glitches when trying to access the Ecard feature.
This issue has been ongoing for several weeks, with reports of Ecard problems starting to surface in mid-February. The issue seems to be affecting consultants across various regions and teams.
At the moment, there is no known solution or workaround for the Ecard issues on Consultant Connection. The IT team is currently working on resolving the problem and hopes to have it fixed as soon as possible.
Yes, other features on Consultant Connection, such as submitting orders and accessing training materials, are still functioning normally. The Ecard feature is the only one experiencing issues at this time.
You can stay updated on the status of the Ecard issue by checking the "Announcements" section on the Consultant Connection homepage. The IT team will also send out an email notification once the issue has been resolved.