Is your garlic press coating flaking off too?

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Discussion Overview

The thread discusses experiences related to the coating flaking off garlic presses among participants, with some expressing concern about the implications for their sales and customer perceptions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, reports their garlic press coating is flaking off and expresses concern due to their sales volume.
  • Another participant mentions they have not experienced this issue and felt unprepared to respond to a customer's complaint.
  • Several users share that their garlic presses are also flaking, with some attributing it to normal wear and tear.
  • One participant notes that they have had their garlic press for over a year without any flaking issues.
  • Another participant suggests that there may have been a bad batch of garlic presses, as they have not experienced flaking despite regular use.
  • One participant recounts an embarrassing moment during a demonstration when a large piece of coating came off their garlic press.
  • Several participants mention contacting headquarters (HO) to report the issue or to seek replacements.
  • One participant shares a creative use for the garlic press in making cookie decorations, while others express concern about the product's appearance affecting customer perceptions.

Areas of Agreement / Disagreement

Views differ on the prevalence of the flaking issue, with some participants experiencing it and others not. No clear consensus emerges regarding the overall quality of the garlic presses.

Contextual Notes

Participants share personal experiences and concerns related to the garlic press, particularly in the context of their roles as consultants selling the product.

Who May Find This Useful

Consultants who sell garlic presses and are interested in understanding the experiences of their peers regarding product quality and customer feedback.

R
RachelNguyen
is anyone else having this problem? The coating on my garlic press is beginning to flake off. I am concerned because I sell a ton of these. (Just sold 5 to a friend for her holidays!)

Rachel
 
I had someone complaining about this at a recent show. I have not have this problem...so did not know how to answer.
 
  • Thread starter
  • #3
mine is starting to.
i put it in the dishwasher. is it dishwasher safe?
 
I've had mine for over a year and it is flaking too. I never really thought much about it.
 
Yes, it is supposed to be dishwasher safe.
 
Mine is flaking too?? I have sold a bunch of these too! :(
 
Maybe there was a bad batch. I've had my kit one for over a year and my original one for abou 4 years and I put them in the dishwasher. No flaking. Call HO and see what is going on.
 
mine is also flaking
 
Mine is flaking as well, but I just assumed normal wear and tear. It hasn't effected its use, so I haven't worried about it. No flakes in my food or anything!
 
Last edited:
supergirljennie said:
Mine is flaking as well, but I just assumed normal wear and tear. It hasn't effected it's use, so I haven't worried about it. No flakes in my food or anything!

Same here, but what if the customers have this problem and think our product is cheaply made:( !
 
Mine is flaking and it's only a couple months old...
 
I have had mine since April and no problems. All of you should call HO to get a new one andmake sure they are aware of the problem.
 
1 year oldMy GP is right at one year old and I use mine A LOT and I haven't had a peeling problem - yet??

I hope this is not what i have to look forward to wiht mine. I rellay play this one up at my shows - I demo the GP & the CP at every show and sell to at least half of the group there.

It would be hard to explain to them why it is peeling. I would love to hear the response for HO on this subject. Has any one emailed them yet???
 
supergirljennie said:
Mine is flaking as well, but I just assumed normal wear and tear. It hasn't effected its use, so I haven't worried about it. No flakes in my food or anything!

Ditto here.
ALthough I just had a customer last week whose GP is 5 yrs old and is flaking and she wanted it replaced. I told he rit was out of warranty but sold her a new one at 15% off.
 
  • Thread starter
  • #15
I didn't mind when it was flaking on the inside, but the other night I was demoing it to a crowd and a big piece of the coating came off right in front of everyone. It was pretty embarrassing, LOL.

I'll call HO tomorrow and let them know about the issue and see what they say. (Although in the past they always deny there is a problem.... we ALL have to let them know, I think.)

Thanks guys!
 
Mine was flaking. I got it replaced by HQ. Glad it had a 2 year guarantee!
 
Mine's flaking too. Hmmm...guess I should call HO too.
 
WowNot good. I have had mine for 5.5 years and not a problem. I bet you are all correct that there was a bad batch. And yes, if one or two people contact HO, they think your nuts but if everyone having the problem contacts them, they will know it is serious. We had that problem when we complained about the handles on the Woven selctions being funny and bending. After enough of us called, they put a stop sell on them and the manufacturer put in a better quality handle. SO THE MORE CALLS THE BETTER!
 
maybe we sould tell HO about this? what do you girls think?
 
I'm on the phone right now! On hold, of course, but nonetheless!
 
OK, I have a new garlic press on the way. I had received mine in my Starter Kit in February so no warranty problems!
 
little tip for the GP...I use my GP to make...cookie hair! Yep, just take little bits (about a small marble size) of sugar cookie dough, tinted to match the color of the hair, and press it through the GP to make hair for your "sugar cookie kids". My Grandmama told me this many years ago and now I see that puillsbury has a "tip" just like this for there gingerbread dough...I bet they stole it from her!! My Grandmama was one of the first contributors to the Betty Crocker Cookbook. Her Molases cookies are in the first edition!!:p
 
cp? citres press? I know I mispelled it :(
PCGINA said:
My GP is right at one year old and I use mine A LOT and I haven't had a peeling problem - yet??

I hope this is not what i have to look forward to wiht mine. I rellay play this one up at my shows - I demo the GP & the CP at every show and sell to at least half of the group there.

It would be hard to explain to them why it is peeling. I would love to hear the response for HO on this subject. Has any one emailed them yet???

cp ? citress press?

Citress doesn't look right :(
 
How cool is that??
thechefofnorthbend said:
I use my GP to make...cookie hair! Yep, just take little bits (about a small marble size) of sugar cookie dough, tinted to match the color of the hair, and press it through the GP to make hair for your "sugar cookie kids". My Grandmama told me this many years ago and now I see that puillsbury has a "tip" just like this for there gingerbread dough...I bet they stole it from her!! My Grandmama was one of the first contributors to the Betty Crocker Cookbook. Her Molases cookies are in the first edition!!:p

Your Grandma is famous!!!
 
pampered1224 said:
Not good. I have had mine for 5.5 years and not a problem. I bet you are all correct that there was a bad batch. And yes, if one or two people contact HO, they think your nuts but if everyone having the problem contacts them, they will know it is serious. We had that problem when we complained about the handles on the Woven selctions being funny and bending. After enough of us called, they put a stop sell on them and the manufacturer put in a better quality handle. SO THE MORE CALLS THE BETTER!
I have had one of mine for over a year and the other for at least 6 years and no problems with either of them. (fingers crossed)
 
thechefofnorthbend said:
I use my GP to make...cookie hair! Yep, just take little bits (about a small marble size) of sugar cookie dough, tinted to match the color of the hair, and press it through the GP to make hair for your "sugar cookie kids".

What a great idea. I'll be sharing that one a lot.
 
Next April get another one if yours is flaking. Everyone who wrote "mine is too" needs to call HO and let them know. If they get 2 calls, big deal. If they get 20, it is a BIG DEAL!
 
RachelNguyen said:
I didn't mind when it was flaking on the inside, but the other night I was demoing it to a crowd and a big piece of the coating came off right in front of everyone. It was pretty embarrassing, LOL.

I'll call HO tomorrow and let them know about the issue and see what they say. (Although in the past they always deny there is a problem.... we ALL have to let them know, I think.)

Thanks guys!

Oh no!!
Mine isn;t flaking LIKE THAT. I mean, the solver color is coming off, but not in big chunks!!
 
RachelNguyen said:
I didn't mind when it was flaking on the inside, but the other night I was demoing it to a crowd and a big piece of the coating came off right in front of everyone. It was pretty embarrassing, LOL.

I'll call HO tomorrow and let them know about the issue and see what they say. (Although in the past they always deny there is a problem.... we ALL have to let them know, I think.)

Thanks guys!

:eek:
Okay, my finish is flaked, or scratched or whatever, but I thought everyone was overreacting until I read this! It came off in a chunk? Wow!
 
My press has some missing coating and I didn't think it was bad, but I guess I should get it replaced to keep customer's thinking it is great.

My kids use the press for playdough hair. It's great.
 

Frequently Asked Questions

Is your garlic press coating flaking off too?

Yes, some customers have reported issues with the coating on their garlic press flaking off. This can occur due to various factors, including improper cleaning or usage. It’s important to follow the care instructions provided with the product to maintain its integrity.

What should I do if the coating on my garlic press is flaking off?

If you notice the coating flaking off, it’s best to stop using the garlic press immediately to avoid any potential health risks. You can contact Pampered Chef customer service for guidance on replacement or warranty options.

How can I prevent the coating from flaking off my garlic press?

To prevent the coating from flaking off, ensure that you hand wash the garlic press with mild soap and avoid using abrasive cleaners or scrubbers. Also, avoid soaking it for long periods and ensure it is completely dry before storing.

Is the garlic press still safe to use if the coating is flaking?

If the coating is flaking off, it is advisable not to use the garlic press, as it may pose a risk of ingesting the coating material. Contact Pampered Chef for advice on how to proceed.

Does Pampered Chef offer a warranty for the garlic press?

Yes, Pampered Chef typically offers a warranty on their products, including the garlic press. If you experience issues with flaking or other defects, you can reach out to customer service to inquire about warranty claims and replacements.

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