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The thread discusses experiences related to the coating flaking off garlic presses among participants, with some expressing concern about the implications for their sales and customer perceptions.
Views differ on the prevalence of the flaking issue, with some participants experiencing it and others not. No clear consensus emerges regarding the overall quality of the garlic presses.
Participants share personal experiences and concerns related to the garlic press, particularly in the context of their roles as consultants selling the product.
Consultants who sell garlic presses and are interested in understanding the experiences of their peers regarding product quality and customer feedback.
supergirljennie said:Mine is flaking as well, but I just assumed normal wear and tear. It hasn't effected it's use, so I haven't worried about it. No flakes in my food or anything!
supergirljennie said:Mine is flaking as well, but I just assumed normal wear and tear. It hasn't effected its use, so I haven't worried about it. No flakes in my food or anything!
PCGINA said:My GP is right at one year old and I use mine A LOT and I haven't had a peeling problem - yet??
I hope this is not what i have to look forward to wiht mine. I rellay play this one up at my shows - I demo the GP & the CP at every show and sell to at least half of the group there.
It would be hard to explain to them why it is peeling. I would love to hear the response for HO on this subject. Has any one emailed them yet???
thechefofnorthbend said:I use my GP to make...cookie hair! Yep, just take little bits (about a small marble size) of sugar cookie dough, tinted to match the color of the hair, and press it through the GP to make hair for your "sugar cookie kids". My Grandmama told me this many years ago and now I see that puillsbury has a "tip" just like this for there gingerbread dough...I bet they stole it from her!! My Grandmama was one of the first contributors to the Betty Crocker Cookbook. Her Molases cookies are in the first edition!!![]()
I have had one of mine for over a year and the other for at least 6 years and no problems with either of them. (fingers crossed)pampered1224 said:Not good. I have had mine for 5.5 years and not a problem. I bet you are all correct that there was a bad batch. And yes, if one or two people contact HO, they think your nuts but if everyone having the problem contacts them, they will know it is serious. We had that problem when we complained about the handles on the Woven selctions being funny and bending. After enough of us called, they put a stop sell on them and the manufacturer put in a better quality handle. SO THE MORE CALLS THE BETTER!
thechefofnorthbend said:I use my GP to make...cookie hair! Yep, just take little bits (about a small marble size) of sugar cookie dough, tinted to match the color of the hair, and press it through the GP to make hair for your "sugar cookie kids".
RachelNguyen said:I didn't mind when it was flaking on the inside, but the other night I was demoing it to a crowd and a big piece of the coating came off right in front of everyone. It was pretty embarrassing, LOL.
I'll call HO tomorrow and let them know about the issue and see what they say. (Although in the past they always deny there is a problem.... we ALL have to let them know, I think.)
Thanks guys!
RachelNguyen said:I didn't mind when it was flaking on the inside, but the other night I was demoing it to a crowd and a big piece of the coating came off right in front of everyone. It was pretty embarrassing, LOL.
I'll call HO tomorrow and let them know about the issue and see what they say. (Although in the past they always deny there is a problem.... we ALL have to let them know, I think.)
Thanks guys!
Yes, some customers have reported issues with the coating on their garlic press flaking off. This can occur due to various factors, including improper cleaning or usage. It’s important to follow the care instructions provided with the product to maintain its integrity.
If you notice the coating flaking off, it’s best to stop using the garlic press immediately to avoid any potential health risks. You can contact Pampered Chef customer service for guidance on replacement or warranty options.
To prevent the coating from flaking off, ensure that you hand wash the garlic press with mild soap and avoid using abrasive cleaners or scrubbers. Also, avoid soaking it for long periods and ensure it is completely dry before storing.
If the coating is flaking off, it is advisable not to use the garlic press, as it may pose a risk of ingesting the coating material. Contact Pampered Chef for advice on how to proceed.
Yes, Pampered Chef typically offers a warranty on their products, including the garlic press. If you experience issues with flaking or other defects, you can reach out to customer service to inquire about warranty claims and replacements.