Is There a Problem with PP and the Feb. Guest Special Stones?

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Discussion Overview

The thread discusses issues related to the Pampered Partner (PP) software and the transition to P3, particularly regarding guest special stones and the functionality of the software. Participants share their personal experiences with software updates, usability challenges, and the differences between PP and P3.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, encountered issues entering guest special stones in PP, receiving pop-up messages about spending requirements and quantity limits.
  • Several participants mention experiencing similar issues and suggest performing software updates to resolve them.
  • Another participant shares their experience of switching to P3 and highlights its automatic update feature, contrasting it with the manual updates required for PP.
  • One participant expresses frustration with P3, noting a lack of reports and difficulties accessing older shows.
  • Another participant mentions the challenge of using P3 with slow internet service, finding it cumbersome to open the program.
  • Several users discuss their hesitance to fully transition to P3, with some still relying on PP for its familiarity and functionality.
  • One participant notes the frequent updates for P3 and compares it to the less frequent updates for PP.
  • Another participant expresses a desire for better communication from tech support regarding updates and new features in P3.

Areas of Agreement / Disagreement

Views differ regarding the usability and functionality of P3 compared to PP, with some participants expressing satisfaction with P3's features while others prefer to stick with PP due to its reliability.

Contextual Notes

The discussion reflects a range of experiences with software updates and transitions within the consultant community, highlighting individual preferences and challenges faced during the changeover.

Who May Find This Useful

Consultants navigating the transition from PP to P3 or those experiencing similar software issues may find the shared experiences and insights relevant.

ChefBurke
Silver Member
Messages
200
Ok so I have 2 online shows going on right now & one of the guests ordered from my website 3 guest special stones at 20% off.. well I go to enter in in PP & with the first stone it has a popup say" guest didn't spend $60" well it's my understanding they don't have to-its a given special. The i try to enter another stone & a popup says "entered more than allowed" Sooo I was told by my director that guests can order as many as they like at 20% off. Is that wrong?! I put in a call to HO & I'm waiting for the call back... Just wanted to see if theres an issue with PP
 
I've heard this happened with a few people. Try to do an update and enter them again.
 
defintily do an update I had the same problem till I did the update
 
Once you do the update, it won't pop up again.;)
 
Another reason to start using P3. It automatically updates when it has something to update!
 
I know Harriet but I just can't get myself to use it!

are you guys submitting shows on it????
 
I've been using it since the day I got the disc!!!!
 
Really? So you're no longer using PP 16.0?
 
Haven't opened it since P3 came in my changeover box. Not one single time!
 
OMG! I guess I'm really afraid of change. I'll start working on it tomorrow, I promise!!!:eek: :o
 
PampMomof3 said:
OMG! I guess I'm really afraid of change. I'll start working on it tomorrow, I promise!!!:eek: :o

Don't be afraid. It's easy peasy.
 
Thanks for the encouragement Kim! I will try!
 
I noticed that every other day P3 has an update...was the old like that? (Never used it! :) )
 
I know! I'm so tired of that darn red pop up! Oh well, it's better than the old way I guess!
 
I haven't used it yet either.

You have to manually update PP whereas P3 checks for updates automatically every time you're online.
 
I'm a bit frustrated with P3. Not many reports (I keep hearing that they're coming). I deleted 16.0 (stupid, stupid, stupid) before I really took P3 for a test-drive, and I'm finding I can't do as much as I'd like with P3. Is anyone else having this trouble? Any suggestions?
 
Oh, and I've discovered that it won't let me even open my shows older than six months. I had a customer call the other day for a copy of her receipt from last year for a product return, and I am going to have to hook my laptop (still on 16.0) back up to the printer (PITA) just so that I can print one out for her. I've always told my customers to save their receipts under their silverware trays, but I know that many of them don't. I thought I'd be able to rely on the program to print receipts for them. Again, any thoughts? I'm keeping 16.0 on my laptop until the bugs get worked out of P3! :)
 
Oh, and I've discovered that it won't let me even open my shows older than six months. I had a customer call the other day for a copy of her receipt from last year for a product return, and I am going to have to hook my laptop (still on 16.0) back up to the printer (PITA) just so that I can print one out for her. I've always told my customers to save their receipts under their silverware trays, but I know that many of them don't. I thought I'd be able to rely on the program to print receipts for them. Again, any thoughts? I'm keeping 16.0 on my laptop until the bugs get worked out of P3!
Okay I hope this makes sense.... You highlight the show that you want to print a recite from. Then at the top of that box there are 2 buttons that should be bold One print sales recites and the other view summary report. click the print sales recites and it will come up w/ a box of everyone who ordered. Check the box next to the person's name who ordered. Click finish & it will print for you.I know for some of you this program is really difficult to get used to, remember we are creatures of habit & that change is a good thing. This means this great company is growing, & not staying back in the past.Now w/ that being said I think they should have developed PP3 a little more before launching it. Like said above I am missing the reports. They will work the bugs out!!
 
I am missing the ability to export my contacts into my website so that I can send my emails to them through there... Anyone find a way around that?
 
With my SLLLOOOOOWWWWW dial-up internet service, the P3 is just too much of a hassle. Every time I try to open it up, it takes over 30 minutes for it just to open. I don't have the time or patience for it.
 
Ok here is a crazy question....where do you get the P3? I recieved my changeover kit and it had a silver cd that has pampered partner plus. I installed it but it doesn't say P3 anywhere, my PP still says 16.0 version. If this is not the one can I get the P3 on the website? I've looked but don't see it anywhere.
 
Swirl said:
Ok here is a crazy question....where do you get the P3? I recieved my changeover kit and it had a silver cd that has pampered partner plus. I installed it but it doesn't say P3 anywhere, my PP still says 16.0 version. If this is not the one can I get the P3 on the website? I've looked but don't see it anywhere.

P3 is on that same disk. There are installation instructions behind CC as well as somewhere on this site.

I'm sticking with PP until I absolutely have to switch over. The functionality is just not there for me yet. I use PP pretty extensively.
 
yummybytes said:
I am missing the ability to export my contacts into my website so that I can send my emails to them through there... Anyone find a way around that?
Nope - nothing yet. Send a note to Tech Support that you miss this functionality. They have been adding stuff (like the expense report). Maybe they need to know that there's more than one person who misses it before they work on it. ;)
 
Thanks Debbie....I'm such an idiot sometimes. Just installed it and I think I'm really going to like it. So much more modern then the other one. I'm still keeping my 16.0 just in case but hopefully I wont have to use it again.
 
raebates said:
With my SLLLOOOOOWWWWW dial-up internet service, the P3 is just too much of a hassle. Every time I try to open it up, it takes over 30 minutes for it just to open. I don't have the time or patience for it.

Rae:

You only need to be online to submit your show/orders. They also suggest if you don't use P3 during the week online that once a week you open the program and go online so it can do an update.
 
Brandie:

Maybe you ought to take the start quickguide tour to see how much is already there and where to look for things. I know that we still are waiting for more reports.

I am keeping PP on my computer until I know I will no longer need it for reference. I don't think they told us to uninstall/delete it yet. Sorry you jumped the gun. Do you have a back up disk?
 
Swirl said:
Thanks Debbie....I'm such an idiot sometimes. Just installed it and I think I'm really going to like it. So much more modern then the other one. I'm still keeping my 16.0 just in case but hopefully I wont have to use it again.


Good job Stacy! Take the tour and explore. I am enjoying it!
 
janetupnorth said:
I noticed that every other day P3 has an update...was the old like that? (Never used it! :) )

No under PP you had to do it at least once a month . The new system does it for you! You don't have to remember to do anything like that. I love that feature as it automatically updates whenever HO makes a change.
 
Email sent to tech support -- also asked them to please tell us what changed each time they update so we don't have to play "find the feature" - would be nice to know right away :)
 
pamperedharriet said:
Rae:

You only need to be online to submit your show/orders. They also suggest if you don't use P3 during the week online that once a week you open the program and go online so it can do an update.

Mine is slooooww even when I'm not online....it takes forever to open - and my director is having the same problem! We both take our laptop to shows, and neither of us feel comfortable taking P3 w/ us!
 

Frequently Asked Questions

Is there a known issue with the February Guest Special Stones from Pampered Chef?

As of now, there have been no widespread reports of issues with the February Guest Special Stones. However, it's always best to check with your consultant or the official Pampered Chef website for the latest updates and information.

What should I do if I received a damaged February Guest Special Stone?

If you receive a damaged stone, you should contact your Pampered Chef consultant or customer service immediately. They can guide you through the process of returning the item and obtaining a replacement.

Are the February Guest Special Stones safe to use?

Yes, the February Guest Special Stones are designed to be safe for cooking and baking. They are made from high-quality materials that are tested for safety and performance. Always follow the care instructions provided to ensure longevity.

Can I still order the February Guest Special Stones if I missed the promotion?

Typically, guest specials are limited-time offers. However, you can check with your Pampered Chef consultant to see if there are any remaining stones available or if similar products can be purchased at a regular price.

What are the benefits of using Pampered Chef stones?

Pampered Chef stones are known for their ability to retain heat and distribute it evenly, which helps achieve perfectly baked goods. They are also versatile, allowing for use in the oven, microwave, and even on the grill, making them a great addition to any kitchen.

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