We understand that it can be difficult to determine the appropriate time to make a call. Our general rule is to avoid calling after 9pm, but we recommend checking with the individual first to see what time works best for them.
Yes, our consultants are available to take calls during their designated work hours. Please keep in mind that these hours may vary depending on their schedule and availability. We recommend checking with the consultant beforehand to ensure they are available to take your call.
Our consultants may have different schedules on the weekends, so we recommend checking with them first before making a call. Some may be available to take calls during this time, while others may prefer to have weekends off to spend with their families.
If you missed a call from one of our consultants, we recommend reaching out to them as soon as possible. They may be able to reschedule the call or provide you with the information you need through email or a text message.
Absolutely! We have a voicemail system set up for our consultants to receive messages after hours. They will do their best to get back to you as soon as they can during their regular work hours.