I'm so Upset! I Dropped My New Laptop

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Discussion Overview

This thread centers around a participant's experience of accidentally damaging their new laptop and the emotional distress that followed. Various participants share their own similar experiences with damaged items and offer support and empathy.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses deep regret and sadness after accidentally dropping their new laptop, resulting in a cracked screen and potential costly repairs.
  • Another participant shares a similar experience with their car, highlighting the guilt and upset that comes from damaging personal belongings.
  • Several users mention the possibility of warranties covering accidental damage, with one participant suggesting to check if the laptop is under warranty.
  • One participant recounts a frustrating experience with a broken GPS, emphasizing the emotional impact of damaging a valued item.
  • Some participants discuss the idea of being honest with companies about damage, while others suggest alternative approaches to warranty claims.

Areas of Agreement / Disagreement

Views differ on how to approach warranty claims and whether the damage might be covered. There is no clear consensus on the best course of action regarding the laptop's warranty.

Contextual Notes

Participants share personal anecdotes related to damaging their belongings, reflecting a range of emotions from frustration to guilt.

Who May Find This Useful

Members of the consultant community who have experienced similar accidents or are interested in discussions about warranties and personal item care may find this thread relatable.

Jess_K
Messages
447
ok so I finally got a laptop.. a really nice one for Christmas/birthday and forever present. Well I was trying to fax something and had to move both my printer and laptop to a table right by my desk.. well the usb cord is short I was using between the two. I went back to move the printer back to the desk and pulled the laptop right off the table :( :cry::cry::cry: well it fell while being open and cracked the corner of the screen,, and there are a few color lines going up the side.. :( It seems to be working fine besides the crack, but it's going to cost a fortune to fix it. And of couse no insurance on it, I had my last laptop for 10 years and never broke it :( I hate myself for it and I'm so sad. I'm sick to my stomach about it and can't stop crying over it. I'm SOO incredibly mad at myself it's unbelieveable. Thanks for letting me vent, i'm so disgusted at myself and so sad.
 
You poor thing. You go ahead and cry and vent all you want. Then, once you're all cried out, remember that we all have accidents and forgive yourself.
 
I {{sort of}} know how you feel. I had had my VW beetle for about 6 months (still treating it with loving care, when I had a aerosol can of de-icer on the back seat. It was there for months, probably all winter. I didn't give it any thought until I went to move it when I said, "I guess I can put this away til next year" and lo and behold there was a black mark on my back seat. Basically it was like spray paint. Anything I did I could not fix it. I finally gave up.

The spot is still there, for me, I don't notice it any longer. For others they are like "I didn't do it".

Its amazing when YOU do something to YOUR item how guilty and upset you feel. I was in agony for weeks.

So I kind of know how you are feeling. Cheer up. It will get better. :)
 
Alot of items like laptops come with a manufacturer warranty that may cover it. That's too bad to hear!
 
vwpamperedchef said:
I {{sort of}} know how you feel. I had had my VW beetle for about 6 months (still treating it with loving care, when I had a aerosol can of de-icer on the back seat. It was there for months, probably all winter. I didn't give it any thought until I went to move it when I said, "I guess I can put this away til next year" and lo and behold there was a black mark on my back seat. Basically it was like spray paint. Anything I did I could not fix it. I finally gave up.

The spot is still there, for me, I don't notice it any longer. For others they are like "I didn't do it".

Its amazing when YOU do something to YOUR item how guilty and upset you feel. I was in agony for weeks.

So I kind of know how you are feeling. Cheer up. It will get better. :)


Have you tried the Mr Clean Magic Eraser? It cleaned stuff off my leather seats that other things wouldn't.
 
I am sorry...I know how frustrating things like that can be.
 
I hope it's under warranty!
 
last year for Christmas I got a GPS... and I really really needed it! Then right about March I broke it. I didn't know it was in between some papers and stuff that I picked up and it went flying across the room. I thought I was going to throw up I was so upset about it. I was prepared to pay the $80ish to have it fixed but the company messed it up so bad I ended up not having to pay anything. As frustrating as it is, luckily it is only a "thing"
 
kaseydee said:
Have you tried the Mr Clean Magic Eraser? It cleaned stuff off my leather seats that other things wouldn't.

That is interesting, I may have to give it a try. I am a little nervous about it but hey worth a shot. I think I have some of those under my sink! Ill let you know! TIA
 
inform the company that it arrived damaged... rather than tell them you dropped it.
once you mention you dropped it.. void warranty..
 
colegrovet said:
inform the company that it arrived damaged... rather than tell them you dropped it.
once you mention you dropped it.. void warranty..

That's not very honest.

I would call and tell them the truth. You never know- maybe they'll fix it.
 
There are some companies that offer warranties that will fix it no matter what. When my DH bought his camera he bought one like that. And he even asked speciically if he dropped it would it be replaced. The gy at the store said yes, so I would definitly check it out. Sorry to hear about your laptop
 
Since you weren't juggling it, I would consider the damage to have happened during normal use. It may be covered.
 
  • Thread starter
  • #14
welllllllllllll........................... not covered under any warranty and no one has the screen in stock for a part.. not even HP! Either way it would cost more than half of the cost of the entire computer.. so I have to look at it and hope it doesn't get worse before I get a new one... ugh.. the joys of having a distracted mind these days..
 
Jess - call HP and see what it would cost to put the warranty on it now and what it would cover.We've done that for work before. It costs more than if you bought it up front, but cheaper than the repairs.
 

Frequently Asked Questions

What should I do immediately after dropping my laptop?

First, turn off your laptop immediately to prevent any potential damage from short circuits. Disconnect all peripherals and remove any external devices. If possible, remove the battery to ensure safety. Then, inspect the laptop for any visible damage.

How can I check if my laptop is still functioning after a drop?

After ensuring the laptop is turned off and safe, try turning it back on. If it powers up, check for any unusual sounds, screen issues, or functionality problems. Run diagnostic tests if your laptop has built-in tools to check for hardware issues.

What are common signs of damage to look for after dropping my laptop?

Look for physical damage such as cracks on the screen or casing, loose hinges, or damaged ports. Additionally, check for performance issues like slow operation, failure to boot, or problems with the keyboard and trackpad.

Should I take my laptop to a professional for repairs?

If you notice any significant damage or if the laptop is not functioning properly after the drop, it’s advisable to take it to a professional repair service. They can perform a thorough inspection and provide options for repair or replacement.

What can I do to prevent future accidents with my laptop?

To prevent future drops, consider using a protective case or sleeve for your laptop. Always place it on stable surfaces and avoid using it in crowded or precarious areas. Additionally, be mindful of your surroundings when carrying it to reduce the risk of accidents.

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