I Overcharged My Host - What Should I Do?

[floccies]

I got home from a show that ran long. (ok it ended at 9 -- but I didn't leave until 10pm. The host and a couple of guests were talking and was polite and didn't interupt knowing that the host planned to close her show tonight.)

Well I forgot to give her the host credit and 20% off so I either overcharged her by $46.10 or $57.80 depending on which host special she wants. (I had the item number and price for the cutting board and the mandoline as the description -- she read off the item number and price to me from accross the room and I didn't double check.)

She also had orders from work on slips of paper (no item numbers, "vague" not official descriptions and some of those orders were also included in her check).

I feel horrible for overcharging her.

Does this sould like an ok way to handle this --- Call and leave a message on her answering machine tomorrow morning -- then call her again in the evening to straighten everything out.

She is a nurse and I don't think I need to bother her with this at work -- but I also don't want her to realize it first and think I did this on purpose.

To make matters worse -- they were all drinking wine and I didn't have any and jokingly said as I was totaling her order that "I didn't drink the wine because I knew there was math at the end".

I feel really bad and stupid right now.

Has anyone else ever done this?

 

[DebbieJ]

We are human, it happens. Just call her tomorrow and straighten it out. Tell her you were confirming everything and found a way to save her some money.

I've undercharged guests because of my error and I always call them and ask for more money.

 

[chefmelody]

I've done this before... usually the host is glad to hear that they're not getting charged as much!

 

[gilliandanielle]

I am sure as long as you contact her before she realizes and has to call you it will be okay. I don't think anyone would ever think you did it purposefully, especially if you make the first step to correct the situation. Apologize and I am sure that she will be thrilled she gets money back!

 

[tlennhoff]

Call her and explain I'm sure she'll be thrilled to find out that she spent less than she thought.

 

[PCGINA]

I agree with Tasha - she is going to be thrilled she ahs a little extra CA$H in her pockets...

 

[mommyhugz1978]

I have done this before.... I did it with a co-host situation... and the lesson that I learned... don't leave home without my laptop... hehe it can do the math for me!!!! if I enter every thing correctly

 

[yummy4tummy]

I have done it too...more than once, but minimal amounts. I just let them know that it was an oversight and they are usually glad to have the extra $$. Don't sweat it...and she will appreciate your honesty.

 

[raebates]

Yep! Let her know. I've made a couple of those mistakes before. I've never had anyone get upset. Most people understand that we're human.

 

[jasonmva]

You never know, maybe since she knows she is getting money back she might purchase something else to use it up!