I Know Ho Is Having a Problem With Cc's......but

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Discussion Overview

The thread discusses participants' experiences with delays in receiving their sample and supply orders from Pampered Chef. Many express frustration over the lack of updates on their orders and the shipping status.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions that their sample order placed on Friday has not been received yet, although they received a confirmation email.
  • Another participant shares that their sample order also submitted on Friday was confirmed as shipped after calling customer service.
  • Several users express that their supply orders placed on Sunday are not showing up in the system.
  • One participant notes that their show submitted on Sunday did not show up until later, possibly due to a glitch.
  • Another participant states that they are still waiting for their January 31st shows to be entered, indicating a longer wait time than usual.
  • One participant reports that they received their samples after ordering on the 30th, contrasting with others who are still waiting.
  • Several participants inquire about the 1-800 number for checking shipping status, with some expressing surprise at its existence.

Areas of Agreement / Disagreement

Views differ regarding the status of orders, with some participants receiving their orders while others are still waiting. No clear consensus emerges on the reasons for the delays.

Contextual Notes

Participants share personal experiences related to order processing and shipping delays, reflecting a range of timelines and outcomes.

Who May Find This Useful

Consultants experiencing similar issues with order delays or seeking to understand others' experiences in the community may find this discussion relevant.

BettieC
BettieC
Gold Member
Messages
390
Is anyone else's sample order not "received" yet? I placed it on Friday, I did at least get the confirmation E-mail, but that's it. My PC money wasn't taken out of my PC "bank", and my card wasn't charged the difference.

I want my samples :cry:lol
 
I submitted my sample order also on Friday - didn't see anything on CC - I called the 1-800 # and it said that it shipped - then about 2 hrs later it was on the shipping status - I will receive my sample order tomorrow.

Now I did submit a show (Sat) and a supply order (Sun) and they just showed this morning on shipping status on CC but the 1-800 # doesn't have them received yet.

:chef:
 
My supply order I placed Sunday still doesn't show up today.
 
My supply order shipped today but my show isn't showing up on the 1-800 yet

I hope everything is okay there.

:chef:
 
I also have a online order from yesterday that isn't showing up either on CC.
 
  • Thread starter
  • #6
Still nothing. It's not showing up on CC, not even as received. PC money is still there, and nothing on the 800 number.....hhhhmmmm
 
what 800 number are ya'll talking about?
 
  • Thread starter
  • #8
800-449-chef
 
I submitted 2 shows on the 31st one is showing received and one is picking but when i call the 800 num they say its hasnt been put in the system yet i dont know whats going on but it would be nice to have some info on them
 
  • Thread starter
  • #10
I would be happy with a received....lol. I just checked again at least now my PC$ was deducted, thats a start.
 
My Show I submitted Sunday night didn't show up until this afternoon. It may have been due to the glitch over the CCs or something.
 
Anyone still waiting on January 31st shows to be entered ? ? ?

It is on the IPT so I know that they received it but that is it. I tried calling HO and the wait time is over 4 hours. I have no idea where I will be in 4 hours

I just want to know what is going on with PC - this has never happen since I join in Sept 05. There is a lot of things going on or is it just my imagination ? ? ?

Sorry if I sound impatient.

:chef:
 
My Jan 31st show has shown 'picking' for 2 days. I called a little while ago - call back time was 4-5 hours, I chose to hold and they picked-up in @ 5 seconds.
 
  • Thread starter
  • #14
whiteyteresa said:
Anyone still waiting on January 31st shows to be entered ? ? ?

It is on the IPT so I know that they received it but that is it. I tried calling HO and the wait time is over 4 hours. I have no idea where I will be in 4 hours

I just want to know what is going on with PC - this has never happen since I join in Sept 05. There is a lot of things going on or is it just my imagination ? ? ?

Sorry if I sound impatient.

:chef:
Click to expand...

haha, I feel like a whiney 4 yr old......I want my samples :cry::cry: lol
 
I got them today - I ordered them on Friday the 30th


:chef:
 
BettieC said:
800-449-chef
Click to expand...

So this may be dumb...but I didn't know about this number. Is this just to find out shipping status?
 
I ordered samples on Sunday and they are scheduled to arrive tomorrow. If we still had UPS I would have received them today.
 
  • Thread starter
  • #18
pampered.chris said:
So this may be dumb...but I didn't know about this number. Is this just to find out shipping status?
Click to expand...
They have a few other options
 

Frequently Asked Questions

What does "I Know Ho Is Having a Problem With Cc's......but" mean in the context of direct sales?

This phrase typically refers to a situation where someone is aware that a colleague or team member is experiencing issues with credit card transactions or payments, but there may be additional context or considerations that need to be addressed. It suggests a need for understanding and support in resolving the issue.

How can I support a team member facing credit card issues?

You can offer assistance by first listening to their concerns and understanding the specifics of the problem. Encourage them to reach out to customer service or their bank for help, and provide guidance on best practices for handling transactions to prevent future issues.

What are common reasons for credit card problems in direct sales?

Common reasons for credit card issues include expired cards, insufficient funds, incorrect billing information, or fraud alerts. Additionally, technical glitches in the payment processing system can also lead to problems.

What should I do if I encounter credit card issues during a sale?

If you encounter credit card issues during a sale, first verify the information entered is correct. If everything appears accurate, inform the customer and suggest they try a different payment method or contact their bank for assistance. Always maintain a professional demeanor and reassure them that you will help resolve the issue.

How can I prevent credit card issues in my direct sales business?

To prevent credit card issues, ensure that you keep your payment processing system updated and secure. Regularly communicate with your customers about verifying their payment information and encourage them to keep their cards updated. Additionally, provide clear instructions for completing transactions to minimize errors.

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