How Long to Wait Before Calling Back

[lakamper]

I am trying to get my February filled. I called a few gals who indicated a desire to have shows yesterday morning, is tonight to early to call back? I don't want to push, but always call every other day, usually - or at least every 3rd day, thoughts???

 

[JAE]

If I don't get ahold of someone in the morning I'll call them at night whenever I think of it next. I just try to call at different times of the day if I don't know the best time. Hopefully, they indicated on a form when the best time to call would be.

 

[lakamper]

thanks, I want to get it done and booked, but don't want to push them either! I think I'm going to call again..........thanks again!

 

[PChefPEI]

I don't think it's too early. When I get someone's voice mail, I usually leave my info and then tell them that if I don't hear from them that I will try them back within the next couple of days. I do that a few times, and if I still can't get a hold of them, I put them on "hold" for a couple of weeks and try again.

I do have some people who I have left messages with numerous times and can't get a hold of. I think maybe they have caller ID?? Not sure what to do with them or how long to give them before calling back. I don't want to be a pain in the behind!!

 

[Paula R. Lewis]

If you don't reach them, I'd say it's OK to try again, if you've left a message saying you would be calling back.
If, however, you DO reach them, and they still haven't booked, I would ask them WHEN they would like to hear from you again. That way, you're calling when they ask you to.

Hope that helps,
Paula

 

[lakamper]

I ended up calling them back and got ahold of 2 and booked them! Whoohoo! It's nice to "work" after the holidays, I really took off completely!

 

[AnnaPChef]

I don't think it's too early. When I get someone's voice mail, I usually leave my info and then tell them that if I don't hear from them that I will try them back within the next couple of days. I do that a few times, and if I still can't get a hold of them, I put them on "hold" for a couple of weeks and try again.

I do have some people who I have left messages with numerous times and can't get a hold of. I think maybe they have caller ID?? Not sure what to do with them or how long to give them before calling back. I don't want to be a pain in the behind!!

Just a suggestion, but at our first of the year cluster meeting, somebody said when they have customers do this, they finally(after a few weeks to a month) call and leave a message to say something to the extent of 'If I don't hear back from you, I'll be closing your file. Hope to hear from you soon!' She also said that 99% of the time she gets a call later that night, or the following day with the customer who IS interested. Hope that helps!