How Do You Keep the Grate Container from Sliding Off?

[lisacb77]

For anyone who has this...how do you keep it from falling off the end of the grater? I used it yesterday and it kept sliding off. I finally just grated the cheese onto a plate and used the container for measuring.

Thanks!

 

[AJPratt]

You have to make sure that it is lined up COMPLETELY and is in all the way. I had the same problem until I had it on correctly.

 

[KellyTheChef]

I did the same thing...only at a show! She had dark blue plush carpet and I was grating parm cheese. It was most of the way full when it decided to fall off and the cheese went EVERYWHERE! That is when I learned to make sure that it is pushed ALL OF THE WAY ON. If it still doesn't fit then, I would get an exchange.

 

[lisacb77]

Hmm, okay. It did seem to be lined up. Then I nearly cracked it when I went to push and make sure.

I guess I'll try again. Blech.

 

[nikkijo]

I had mine fall off too when it was almost full...luckily i wasn't at a show. i just check it in the middle of grating to make sure it hasn't come loose.

 

[AJPratt]

It could be a defect, but there's a way that everything has to line up just right.

 

[lacychef]

I have it, but never use it! I think cheese is like chocolate....more is better! I never measure it..

 

[rlombas]

Hi there! I'm sorry to hear that you're having trouble with the Grate Container. As a fellow consultant, I have used this product many times and haven't experienced any issues with it falling off the grater. One tip that may help is to make sure the container is securely attached to the grater before grating. You can also try holding the container in place with one hand while grating with the other. If the issue persists, please reach out to our customer service team for further assistance. We want to make sure you're able to fully enjoy the benefits of the Grate Container. Happy cooking!