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This thread explores the challenges and experiences of Pampered Chef consultants in keeping track of details during shows, particularly regarding host specials and customer service interactions.
Views differ on the specifics of host special eligibility, with some participants believing only current hosts benefit, while others reference promotional materials suggesting otherwise. There is general agreement on the challenges of tracking details during shows and the value of customer service support.
Participants share personal experiences related to managing host specials and customer interactions, highlighting the complexities involved in running shows and the varying levels of support received from the company.
Consultants looking for insights on managing host specials and navigating customer service interactions may find the shared experiences relevant.
Note: The Monthly Host Special is available to hosts of April Cooking Shows, Catalog Shows, Fundraiser Shows and Wedding Showers of at least $150 in guest sales (before tax and shipping). To qualify for the April Host Special, Shows/orders must be held April 1–30 and submitted to the Home Office no later than midnight CT on May 15, 2010 (mail order deadlines apply). To select the April Host Special, you must write the special item number in the “specials” section of the sales receipt. To receive the bonus product, hosts of April Cooking Shows, Catalog Shows and Wedding Showers with guest sales of $550 or more must write the special item number of the FREE product in the “specials” section of the sales receipt. The bonus product will not automatically ship. Hosts may receive ONE bonus product with guest sales of $550 or more. The past host from whom the April Show was booked (if the past host’s Show was held on or after Oct. 1, 2009) is eligible to receive their choice of ONE item at 60% off. For use and reproduction by Pampered Chef® Consultants only.
ChefBeckyD said:Gheesh, so far I've had 4 hosts earn that this month, and I totally forgot about it. They must have too, because no one has called asking about why they didn't get it!
BethCooks4U said:Me too - DUH! I just called HO and they are sending them out to my hosts.
Becca_in_MD said:I'd rather they remember to include these "free with xxx show" things in the shipment. Back in the good ole days there were times that they included them when we forgot to put the item in. That was probably 2 or 3 computer systems ago. It's so easy with all of the host special item #s in P3 to not have to look at the flyer when entering a show.
ChefBeckyD said:If we miss a guest special, we get a warning before we submit. It would be nice if we'd get one for host specials like this too...it's the same concept - Buy $$ and get something free.
ChefMary412 said:that would be nice as a reminder. I called HO and Phyllis (I have talked with her a few times this month... she is sooooo nice!!) and they are sending it this time for me.
It would be a nice thing for the program to remind us.. less calls for HO on us who forget.
esavvymom said:Not only that, but with all of the things that go into any given show, it can be hard to keep track! Especially if you are doing orders onto your P3 AT the show and the guests are buzzing around you, etc. I always review at home and then you've got the kids/DH, dishes, etc, and you still miss things.
Oh well.Eventually......I'd love to take a list of the top 10 "techie" things that we all talk about on here, and just hand it to them at NC. Maybe I'll post that list and we can ALL print a copy and hand it to them- like a petition! *hehe*
One effective way to organize your notes is to use a dedicated notebook or digital app where you can jot down key points, customer questions, and product highlights. Consider using bullet points for clarity and categorizing notes by sections of the show, such as introductions, product demonstrations, and closing remarks.
Yes, using a checklist can be very helpful. Create a checklist of items to cover during the show, including product demonstrations, customer engagement activities, and follow-up tasks. This will help ensure that you don’t miss any important details and keep the show flowing smoothly.
To keep track of customer orders, consider using an order form that you can fill out during the show. You can also use a digital tool or app specifically designed for direct sales that allows you to input orders in real-time. Make sure to confirm each order with the customer before finalizing it.
If you forget a detail during the show, don’t panic. Acknowledge it and let your audience know you will follow up with the information after the show. This shows professionalism and keeps the audience engaged. Make a note to remind yourself to provide that information later.
Following up with guests is crucial for building relationships and closing sales. Collect contact information during the show and send a thank-you email or message within 24 hours. Include a summary of the show, any additional information they requested, and a reminder of how to place orders or book their own shows.