How Can You Handle Rude Behavior from Potential Clients?

[kam]

I'm glad she called you back! Stinks it was to cancel, but now you know and you can relax Friday evening, instead of cleaning and getting stuff done, since you've been doing most of it this week anyway!

Yes, so true!

So, are you going to let her back on your calendar?

I am wondering this also...
Part of me thinks I should return her call: "Thanks for getting back to me and letting me know that you need to cancel your show. I look forward to hearing from you in 2 weeks to re-schedule." I feel that I should let her know I got her message.

But part of me wants to do nothing and just wait to see if she ever calls me back.

But either way, I will not be calling in 2 weeks for a re-schedule. I will let her do that. I guess if she calls, I will let her re-schedule. But I may just mention that while cancellations do occur, I really need to know atleast a week before the show.

How does everyone else handle this?? I know that many have 3 strikes - but this host only has 2 right now...

 

[PamperedK]

I had a host reschedule on me 4 times - all the night before the show. She kept saying she wanted to have the show and she really wanted to reschedule AGAIN. I said, "it sounds like things are a bit hectic for you right now. Why don't I send you another catalog and some more order forms and we can do a catalog show?" She never called me back. But at least I didn't say "no way" but I did make it clear I didn't want to schedule another cooking show with her.

 

[vtodd71]

How does everyone else handle this?? I know that many have 3 strikes - but this host only has 2 right now...

I just play it by ear. If I think someone is giving me the runaround I just don't call them back. I am NOT going to waste my time.

In fact, I even had a past host who wasn't the most pleasant person to work with who wanted to do another show. I told her I thought it was in our best interest not to work with one another ever again. I'm sorry but I have little patience for those type of people.

 

[ChefNic]

I have a guy that expressed interest in the opportunity almost 3 years ago. He said it wasn't the right time but to keep him apprised of specials. So...every few months when PC had a recruiting special I'd e-mail him, and he'd respond back saying to keep him on but still not ready. When the forged cutlery recruiting special came out earlier this month, I e-mailed him again. He responded back right away that he is no longer interested in the opportunity at all, life was too busy, doesn't get to see his wife, etc., but maybe in 25 years when he retired.

Sounds like the wife and he need to pair up and do it together as a team. One of them sign, but they both work the biz. My husband - aside from making the calls and doing the shows, is very much part of my biz. If the man wants to do it, I bet the wife would go along and help with setting up, cleaning up, etc...it would be great time together and making money at the same time!