How are you handling Black Friday & Cyber Monday sales on your website?

Click For Summary

Discussion Overview

The thread explores various strategies participants are using for Black Friday and Cyber Monday sales on their websites, particularly in relation to free shipping offers from Pampered Chef. Participants share their experiences and thoughts on extending sales, managing discounts, and handling individual orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, mentions having a Black Friday sale and is curious about how others are managing Cyber Monday free shipping.
  • Another participant shares their experience of offering free shipping on Black Friday sales over a certain amount and plans to send a reminder for those who missed the sale.
  • Several users discuss the possibility of extending Black Friday sales through Cyber Monday, while noting that Monday includes free shipping.
  • One participant expresses that offering a different sale on Black Friday could attract customers who prefer that over the Cyber Monday deal.
  • Another participant highlights the limitation of discounts on individual orders due to the nature of the free shipping offer.
  • One participant raises a question about whether individual orders would count towards their sales achievement target (SAT), to which another participant confirms that all orders count.
  • Some participants discuss technical issues with sending promotional materials to customers and the challenges of managing orders through their personal websites.
  • Several users mention the complexities of processing payments for individual orders and the restrictions on applying multiple forms of payment.

Areas of Agreement / Disagreement

Views differ on the best approach to handling sales and promotions for Black Friday and Cyber Monday, with no clear consensus emerging on the optimal strategy.

Contextual Notes

Participants share personal experiences and strategies related to their sales practices during the holiday shopping period, focusing on the implications of company offers and individual order management.

Who May Find This Useful

Consultants looking for insights on managing holiday sales and promotions may find the shared experiences and strategies relevant to their own practices.

winklermom
winklermom
Messages
512
I know that many on here, like myself, are having a Black Friday sale. How are you handing the Cyber Monday free shipping that PC is offering? Are you extending your Black Friday sale through Monday? Are you offering the sales only on Black Friday and Cyber Monday? I'm curious to know how everyone is working this.
 
People are receiving free shipping from my Black Friday sale if their sales are over a certain amount, so I simply thought I'd send something out on Saturday "for those who missed out on the Black Friday Sale."
 
  • Thread starter
  • #3
I had thought about just extending the sale thru Cyber Monday but Monday will include free shipping. As it stands now, my sale is basically 15% off. I'm also advertising the guest specials, buy 5 of one item, get the 6th free, Dinnertime In No Time Kit that includes the DCB, Salad Chopper, etc. Someone on here posted a flyer that had this in it. Thoughts?
 
I say if you're offering something that's different from what's being offered by the company on Cyber Monday, go ahead and have your Black Friday sale on Friday. Some people will prefer the sale you have. Others will prefer the Monday deal. Monday's offer is for individual orders. You don't have to do anything at all for Monday other than let people know.
 
winklermom said:
I had thought about just extending the sale thru Cyber Monday but Monday will include free shipping. As it stands now, my sale is basically 15% off. I'm also advertising the guest specials, buy 5 of one item, get the 6th free, Dinnertime In No Time Kit that includes the DCB, Salad Chopper, etc. Someone on here posted a flyer that had this in it. Thoughts?
Click to expand...

Just remember - the Free Shipping is only for online individual orders. When someone orders that way, you have no way of giving them a discount on their order.
 
  • Thread starter
  • #6
ChefBeckyD said:
Just remember - the Free Shipping is only for online individual orders. When someone orders that way, you have no way of giving them a discount on their order.
Click to expand...

Okay! I didn't realize this. Thanks for clearing this up for me. Then I'll just do my Black Friday sale and let them know about Cyber Monday for individual orders from my site.
 
  • Thread starter
  • #7
Will this still go toward our SAT even though its individual orders? I would think so, but I'm new to this so I'm not sure.
 
Yep! SAT is any orders, individual, fundraisers, wedding, etc. :D
 
I would love to send this out to my customers...but I have tried sending it to myself 3 times today (to see how it would look) and it still has not shown up in my inbox...???

Anyone else?
 
ChefBeckyD said:
Just remember - the Free Shipping is only for online individual orders. When someone orders that way, you have no way of giving them a discount on their order.
Click to expand...

couldn't you create a show on your PWS as "black friday" and have them enter their orders there. then reenter it as an individual order, and pay the difference in the sale price?
 
Malinda Klein said:
couldn't you create a show on your PWS as "black friday" and have them enter their orders there. then reenter it as an individual order, and pay the difference in the sale price?
Click to expand...

The Cyber Monday free shipping is for individual orders placed through a PWS. That means they aren't connected with a show of any kind. If they place an order through a show they won't be eligible for the free shipping.
 
Malinda Klein said:
couldn't you create a show on your PWS as "black friday" and have them enter their orders there. then reenter it as an individual order, and pay the difference in the sale price?
Click to expand...

No - because an individual order placed through the PWS only allows for one type of payment. You wouldn't be able to pay the difference. And individual orders placed through P3 won't count for the free shipping promo.
 
raebates said:
The Cyber Monday free shipping is for individual orders placed through a PWS. That means they aren't connected with a show of any kind. If they place an order through a show they won't be eligible for the free shipping.
Click to expand...

But couldn't you simply take the information from your "show" and enter an individual order on your PWS for your guests to get the specials and an extra XX% from you (you'd have to make the payment (if host wrote a check to you) or split the payment into 2 cc payments (one for host and one for your potion of the discount))
 
Malinda Klein said:
But couldn't you simply take the information from your "show" and enter an individual order on your PWS for your guests to get the specials and an extra XX% from you (you'd have to make the payment (if host wrote a check to you) or split the payment into 2 cc payments (one for host and one for your potion of the discount))
Click to expand...

If I remember correctly, you cannot do 2 forms of payment for online orders. You pay it all on one card.
 
You can probably offer FREE S&H for any orders over $75 from Fri to Mon. Then you can enter any qualifying orders on Monday through your PWS. Would be lots of data entry and extra work for you, but I'm sure the guest would appreciate it. Unfortunately, you would NOT be able to apply any discount beyond 10% (if they are a past host and have a PHD number), and they would need to pay with one CC.

Should you wish to offer the discount, then you'd have to refund the difference to each individual.
 

Frequently Asked Questions

How are you preparing for Black Friday and Cyber Monday sales on your website?

We are excited to offer exclusive deals and promotions on our website for Black Friday and Cyber Monday. Our team is working diligently to ensure that our website can handle increased traffic and that all promotions are clearly displayed for our customers.

Will there be special discounts for Black Friday and Cyber Monday?

Yes! We will be offering special discounts on select products during Black Friday and Cyber Monday. Be sure to check our website for the latest deals and promotions as the dates approach.

How can I stay updated on your Black Friday and Cyber Monday sales?

You can stay updated by subscribing to our newsletter, following us on social media, and regularly checking our website. We will announce our sales and promotions through these channels to keep you informed.

Will there be any limited-time offers during the sales event?

Absolutely! We will have limited-time offers that will be available only during Black Friday and Cyber Monday. These deals will be highlighted on our website, so make sure to act quickly to take advantage of them!

What should I do if I encounter issues while shopping on your website during the sales?

If you encounter any issues while shopping on our website, please reach out to our customer service team immediately. We will have additional support available during the sales to assist you with any problems and ensure a smooth shopping experience.

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