Horrified: Unauthorized Advertisement of My Business Found

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Discussion Overview

This thread discusses participants' experiences with receiving emails regarding unauthorized advertisements of their Pampered Chef businesses on the CraftLister website. Many express frustration and concern over the implications of these emails and the challenges they face in managing their online presence.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses horror at receiving an email about an unauthorized advertisement of their business on CraftLister.
  • Another participant mentions the presence of many listings for Pampered Chef on CraftLister, indicating a broader issue.
  • Several users share their experiences of receiving similar emails and the stress it causes them.
  • One participant recounts contacting CraftLister to remove their information and expresses frustration over repeated violations from Pampered Chef.
  • Another participant notes that they had their website listed without knowledge and had to take action to remove it.
  • Some participants suggest contacting CraftLister to resolve the issue and share their experiences of how they managed to get their information removed.
  • One participant highlights the difficulty of being held responsible for customers' actions, such as reselling products online.

Areas of Agreement / Disagreement

Views differ among participants regarding the handling of unauthorized advertisements. While some express frustration and stress, others share strategies for resolving the issue. No clear consensus emerges on how to prevent such situations from occurring.

Contextual Notes

Participants discuss their personal experiences with CraftLister and the implications of Pampered Chef's policies on their businesses. The conversation reflects a shared concern about maintaining compliance while managing their online presence.

Who May Find This Useful

Consultants who have experienced similar issues with unauthorized advertisements or are considering using CraftLister may find the shared experiences and insights relevant.

SusanBP0129
Messages
1,699
:cry: I just got this email!! I DID NOT advertise myself!!! I use craftlister.com to find events and someone must have listed me. :( :confused:
I'm horrifed.


Hi Susan,

It has come to our attention that there is an advertisement of your business on the following Web site:

http://www.craftlister.com/search/site_search.php?KeyWords=gadge&PageType=Search&Submit=TRUE&x=1

According to the guidelines mapped out on page F-21 of the Consultant Business Guide, “Other than through your Pampered Chef Personal Web site, you may not promote or advertise your business on any other Web site, Internet directory, search engine, etc.”

It also states on page F-20 that in addition to the ban on linking to Personal Web sites, “any other form of advertising on the Web is prohibited.”

Please remove this advertisement or request the removal of this advertisement by September 29, 2007. Copy me on all correspondence that may be sent to this site requesting removal of this ad. Please be advised that if we do not receive this information, it may result in the disabling of the Individual Ordering option on your Personal Web Site.

We trust that you want to abide by the guidelines and we look forward to your compliance.

Consultant Career Solutions is here to help support your business, should you have any additional questions, please do not hesitate to contact us.

Donna Jasinek

Specialist, Consultant Career Solutions

Solution Center

The Pampered Chef, Ltd.
 
AW- that stinks.

Sure are a lot of people listed on that search result page, though. Several with pics!
 
Contact them ASAP and get it removed. Then e-mail HO and let them know that you've done it. If you e-mail craftlister, copy HO on it as well. Don't worry... you'll get it cleared up!
 
  • Thread starter
  • #4
I am trying to figure out how it got listed!! It's making me NUTS!!
I just deleted my whole profile and unsubscribed. UGH!!!!!!!!!!!!!!
 
They are usually very nice about this. Just be willing to work with them as fast as possible and let them know you didn't know about it.
 
WOW!!! There are a lot of listings for PC on craftlister!!!
 
cmdtrgd said:
WOW!!! There are a lot of listings for PC on craftlister!!!

Wow! You're not kidding! I punched PC into the search and 338 results came up!!!! HO certainly has their work cut out for them!!!!!!!!!!!

With that... Susan, clearly you are not alone. I'm sure deleting your profile will work. Be sure to revisit the site to be sure you're not on it any more.
 
guess what i also go the email!!! I was totally stunned. i did not put PC in my profile!!
 
Just e-mail them and ask to have it removed. State in your e-mail that you are unaware of how it got there but PC has notified you that it is against policy and you need to have it removed. Contact that lady at HO that you have done that as they requested.

Good luck!

I wouldn't stress, they probably just got around to that site and you are one of many!
 
I recognized a few cheffers names on there so I'm guessing many will have to take care of this.
 
finley1991 said:
Wow! You're not kidding! I punched PC into the search and 338 results came up!!!! HO certainly has their work cut out for them!!!!!!!!!!!
QUOTE]

Make that 337... I had my website address in my profile not knowing I wasn't allowed to do that. I just deleted it. Thanks for the warning everyone.
 
Wow, I just went to check the site out (never seen it before) and it's down for maintenance! What a coincidence!
 
LOL...me 2, just went there......;)
 
That stinks, Sue. I'm sure HO will help you get everything figured out. :)
 
HO had to see all those other people who are there....I hope everything works out ok....:)
 
Same thing happened to me. I called Louis at CraftLister and asked him why my information is out on the web. I only subscribed to Craftlister so I would be notified of craft shows in my area so I can make my business a success!!
He said the information is entered when we subscribe to CraftLister - he removed Pampered Chef from my entry - that should take care of the problem.

I'm going to take a minute here to complain though - this is the 3rd time I've received one of these threatening emails from PC which just stresses me out. First time, I advertised in a local neighborhoods newsletter (not online) and to be "helpful" they added my information to their website. Second time, someone who had purchased PC from me began selling it on eBay - I was contacted and told I can be "fired" if I continue selling to this person (she only bought from me a couple of times). How the H**L am I supposed to be held responsible for someone elses actions?? Now this violation for the craft lister thing. All of these "violations" have happened in the past 3 months.

This is ridiculous and I've about had enough of these threatening emails. I'm running my business honestly and ethically and have been successful. I work a full-time job and have two young kids...I dont' have time to deal with this c**p too, not to mention the stress!!!

Okay just had to vent!
 
Loriann said:
Second time, someone who had purchased PC from me began selling it on eBay - I was contacted and told I can be "fired" if I continue selling to this person (she only bought from me a couple of times). How the H**L am I supposed to be held responsible for someone elses actions??


That's a tough one! How can we control what our customers do with our products?? Surely if you had known you wouldn't have sold to her... although how do you do that? "Sorry I can sell to you if you sell it on e-bay?"

All of these were out of your control and thankfully they've been taken care of... just a big pain for you and stressful. Hopefully it won't happen again...
 
Did you just sign up for craftlister?? I signed up about 2months ago, should I unsubscribe? I get an email from them every week about upcoming events!! A little nervous now!!
 
I signed up about 2 years ago when I first started my business. Just call or email Louis and ask him to take Pampered Chef out of the name. He said it was set up like that so people having craft shows could find vendors.

It's such a great way to find craft shows in your area. I've had a lot of success with it!
 
Loriann said:
I'm going to take a minute here to complain though - this is the 3rd time I've received one of these threatening emails from PC which just stresses me out. First time, I advertised in a local neighborhoods newsletter (not online) and to be "helpful" they added my information to their website. Second time, someone who had purchased PC from me began selling it on eBay - I was contacted and told I can be "fired" if I continue selling to this person (she only bought from me a couple of times). How the H**L am I supposed to be held responsible for someone elses actions?? Now this violation for the craft lister thing. All of these "violations" have happened in the past 3 months.

This is ridiculous and I've about had enough of these threatening emails. I'm running my business honestly and ethically and have been successful. I work a full-time job and have two young kids...I dont' have time to deal with this c**p too, not to mention the stress!!!

I totally agree with you. Back when it was still possible to do a Google search for PC websites someone who I had never heard of listed my website. I got the threatening letter from Richard. I had no idea the person had done this but I was threatened with losing my business if he didn't remove it. How can I control what someone else does? What if he hadn't taken it off when I asked? It was very, very stressful! There's got to be a better way to handle this type of situation. Maybe a nicer notification to begin with then progress to the "threatening" one if someone doesn't make any steps to correct the problem.
 
I feel for those whose information accidentally got on the internet, but this is truly a case where you are suffering because of those who purposefully put their information out there and try to get away with stuff. How many sellers have we seen on E-bay with TONS of stuff. HO has to have some verbiage that is somewhat forceful for many of these people because they'd flat out ignore it otherwise.

If you are sure you didn't nothing wrong, don't stress out - it is usually those with a conscious that take things so personally. Just try to get it resolved as soon as you can.
 
How did you check? I have gone on Craftlister as well and receive his email. I have never checked back. Would I be listed even if I don't have a paid subscription? Guess I better go check.
 
Janet Up North -

I've done NOTHING wrong I can assure you!!!!!!! It is stressful to have to spend time sorting out these problems. I'd rather spend that time working my business. That was incredibly rude of you to write!!

Tell me how someone can be held responsible for another's actions when they buy from you and sell on eBay???? Short, of having everyone at a show sign a disclaimer it's impossible.
 
Loriann said:
Janet Up North -

I've done NOTHING wrong I can assure you!!!!!!! It is stressful to have to spend time sorting out these problems. I'd rather spend that time working my business. That was incredibly rude of you to write!!

Tell me how someone can be held responsible for another's actions when they buy from you and sell on eBay???? Short, of having everyone at a show sign a disclaimer it's impossible.


Loriann, I think that Janet was referring to the consultants that we have been seeing recently selling PC products on Ebay. I am sure that she didn't mean it as a personal attack on you and she didn't mean customers who turn around and sell our items on Ebay. I do understand what you are saying though, and I don't blame you for wanting to spend more time working on your business rather than trying to straiten this out but unfortunately there are some consultants who purposely go against the rules and advertise online and they also go against the rules and purposely sell on ebay, and that ruins it for the rest of us who have your advertisement accidentally put online.
 
chefheidi2003 said:
Loriann, I think that Janet was referring to the consultants that we have been seeing recently selling PC products on Ebay. I am sure that she didn't mean it as a personal attack on you and she didn't mean customers who turn around and sell our items on Ebay. I do understand what you are saying though, and I don't blame you for wanting to spend more time working on your business rather than trying to straiten this out but unfortunately there are some consultants who purposely go against the rules and advertise online and they also go against the rules and purposely sell on ebay, and that ruins it for the rest of us who have your advertisement accidentally put online.

I agree. Janet doesn't do personal attacks - she was not talking about you, Loriann.
 
Loriann, I think you may have misread what Janet said.

She was saying that if you know you didn't do anything wrong - try not to stress too much over it. (Yeah, I know, it's hard.) It's the people that DO go by the rules and DO care and DO have a conscience that take it personally, because we have been obeying the rules and care about our businesses. It's the people who don't care and purposefully break the rules that simply don't care about getting a notification from HO, nor think twice about breaking the rules again.

I agree, we certainly can't be held responsible for what others do without our knowledge. Maybe in the case of other people listing us or putting PC in our profiles, they could be a little more 'nice' about it. How are we supposed to know what all is out there? In the case of eBay, there's no way we can control what our customers do. I don't see how we can be held accountable for that at all. I wonder how they even could link us to a specific auction anyway. How would they know we were that person's consultant? I just can't see how we could be "fired" because of someone else's choice to list on eBay.

JMO,
~Vicks
 
Vicks said:
In the case of eBay, there's no way we can control what our customers do. I don't see how we can be held accountable for that at all. I wonder how they even could link us to a specific auction anyway. How would they know we were that person's consultant? I just can't see how we could be "fired" because of someone else's choice to list on eBay.

JMO,
~Vicks

There was recently a consultant selling PC items on Ebay...she had a link to her PWS on her auction page. Technically customers can sell PC items and we can't stop that but we as consultants can not.
 
Loriann said:
Janet Up North -

I've done NOTHING wrong I can assure you!!!!!!! It is stressful to have to spend time sorting out these problems. I'd rather spend that time working my business. That was incredibly rude of you to write!!

Tell me how someone can be held responsible for another's actions when they buy from you and sell on eBay???? Short, of having everyone at a show sign a disclaimer it's impossible.

Loriann -

I was not being rude to you. I was saying that you were unfortunately having to deal with those who sell on E-bay and then don't heed HO's warnings. I was referring to a past case on here when Kristin tried to politely warn one and they plastered her stuff all over an internet board and threatened her...
 
Thanks for the rest for trying to clear that up for me!!!! I was downstairs sending out my monthly PC newsletter and just got back to PC.

I am very sympathetic to fellow consultants who accidentally get their stuff out there. There is a lot more to the www than we see everyday and very hard to keep up with the technology. People do stuff with our information daily. I was just stating that because of those who blatantly break the rules, HO has to be tough to try and be fair to the rest of us.

...and Carolyn, thanks you were right, I don't do personal attacks, but I do apologies...

Loriann - sorry if you took that wrong...intended as stated above...siding with you, I apologize for it coming across to you as wrong.
 
janetupnorth said:
I was referring to a past case on here when Kristin tried to politely warn one and they plastered her stuff all over an internet board and threatened her...

Good lord, I missed this one, poor Kristin:eek:
 

Frequently Asked Questions

What should I do if I find unauthorized advertisements for my Pampered Chef business?

If you discover unauthorized advertisements for your Pampered Chef business, the first step is to document the advertisement by taking screenshots or saving links. Then, contact the individual or entity responsible for the advertisement to request its removal. If the issue persists, reach out to Pampered Chef's corporate support for guidance on how to proceed.

Can I take legal action against someone who advertises my business without permission?

Yes, you may have grounds for legal action if someone is using your business name or branding without permission, especially if it causes harm to your reputation or business. It is advisable to consult with a legal professional who specializes in intellectual property or business law to explore your options.

How can I protect my Pampered Chef business from unauthorized advertisements?

To protect your business, ensure that you have established clear branding guidelines and communicate them to your team. Regularly monitor online platforms for unauthorized use of your business name or materials. Additionally, consider registering your business name and trademarks to strengthen your legal standing.

What are the potential consequences for someone who advertises my business without authorization?

The consequences for unauthorized advertising can vary, but they may include legal action, financial penalties, or being required to cease the advertisement. If the advertisement misrepresents your business or products, it could also lead to damage claims for any harm caused to your reputation or sales.

Is there a way to report unauthorized advertisements to Pampered Chef?

Yes, you can report unauthorized advertisements to Pampered Chef by contacting their corporate support team. Provide them with all relevant details, including screenshots and links to the advertisements. They can assist you in addressing the issue and taking appropriate action.

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